Salesforce Admin 201 – SD: Questions With Solutions b b b b b b b
What should a system administrator use to disable access to a custom applicati
b b b b b b b b b b b b
on for a group of users?
b b b b b
Choose one answer b b
A. Profiles
b
B. Sharing rules
b b
C. Web tabs
b b
D. Page layouts Right Ans - A
b b bbbbbbb b b b
Universal Containers needs to track the manufacturer and model for specific ca
b b b b b b b b b b b
r companies.
b
How can the system administrator ensure that the manufacturer selected influ
b b b b b b b b b b
ences the values available
b b b
for the model?
b b
Choose one answer b b
A. Create the manufacturer field as a dependent picklist and the model as a con
b b b b b b b b b b b b b b
trolling picklist. b
B. Create a lookup field from the manufacturer object to the model object.
b b b b b b b b b b b b
C. Create the manufacturer field as a controlling picklist and the model as a dep
b b b b b b b b b b b b b b
endent picklist. b
D. Create a multi-
b b b
select picklist field that includes both manufacturers and models. Right Ans
b b b b b b b b bbbbbbb b b
-C
b
Sales representatives at Universal Containers need assistance from product ma
b b b b b b b b b
nagers when selling b b
certain products. Product managers do not have access to opportunities, but n
b b b b b b b b b b b
eed to gain access when
b b b b
they are assisting with a specific deal.
b b b b b b
How can a system administrator accomplish this?
b b b b b b
Choose one answer b b
A. Notify the product manager using opportunity update reminders.
b b b b b b b b
B. Enable opportunity teams and allow users to add the product manager.
b b b b b b b b b b b
C. Use similar opportunities to show opportunities related to the product mana
b b b b b b b b b b b
ger.
D. Enable account teams and allow users to add the product manager Right
b b b b b b b b b b b bbbbbbb b
Ans - B b b
,What should a system administrator consider before importing a set of records
b b b b b b b b b b b
into Salesforce?
b b
Choose two answers b b
A. The import file should include a record owner for each record.
b b b b b b b b b b b
B. Currency field values will default to the personal currency of the record own
b b b b b b b b b b b b b
er.
C. Data should be de-duplicated in the import file prior to import.
b b b b b b b b b b b
D. Validation rules are not triggered when importing data using the import wiz
b b b b b b b b b b b b
ard. Right Ans - AC
bbbbbbb b b b
How can a user customize his or her view in Saleforce? (Select 2)
b b b b b b b b b b b b
A. He or she can customize the tabs that are shown
b b b b b b b b b b
B. He or she can customize how related lists on a page look
b b b b b b b b b b b b
C. He or she can customize Salesforce on a mobile device
b b b b b b b b b b
D. All of the above Right Ans - AB
b b b b bbbbbbb b b b
The user interface (UI) settings are "global," and therefore apply to all users in
b b b b b b b b b b b b b b
an org. b b
A. True
b b
B. False Right Ans - A
b bbbbbbb b b b
The Company Information page can tell you which of the following? (Select 3)
b b b b b b b b b b b b
A. Organization edition
b b
B. Number of Salesforce licenses
b b b b
C. Salesforce Organization ID
b b b
D. Number of inactive users
b b b b
E. Number of System Administrators Right Ans - ABC
b b b b bbbbbbb b b b
Which of the following actions cannot be completed on the Company Informati
b b b b b b b b b b b
on page? (Select 2)
b b b
A. Edit the city in which your organization is located
b b b b b b b b b
B. Modify the type of licenses your organization has
b b b b b b b b
C. Edit the default locale for your organization
b b b b b b b
D. Restrict access to currency settings
b b b b b
E. Add or remove licenses Right Ans - BD
b b b b bbbbbbb b b b
Locale settings control which of the following? (Select 1)
b b b b b b b b
A. Time Zone
b b
,B. Number format
b b
C. Name order
b b
D. All of the above
b b b b bbbbbbb Right Ans - D b b b
It is possible to switch to a standard fiscal year from a custom fiscal year.
b b b b b b b b b b b b b b
A. True b b
B. False Right Ans - B
b bbbbbbb b b b
Once enabled, which of the following features cannot be disabled? (Select 1)
b b b b b b b b b b b
A. Chatter
b
B. Advanced Currency Management
b b b
C. Custom Fiscal Year
b b b
D. Collapsible Sidebar
b b
E. Lightning Experience Right Ans - C
b b bbbbbbb b b b
By default, all Salesforce orgs are set to a single currency.
b b b b b b b b b b
A. True b b
B. False Right Ans - A
b bbbbbbb b b b
A pre-
b
built App from the AppExchange is always the first approach you should take
b b b b b b b b b b b b b
when you're looking to add functionality to your Salesforce instance.
b b b b b b b b b
A. True b b
B. False Right Ans - B
b bbbbbbb b b b
Which step should a system administrator take to remove an active user from
b b b b b b b b b b b b b
Salesforce? (Select 1) b b
A. Contact Salesforce customer support to have the user record deleted.
b b b b b b b b b b
B. Overwrite the user record with a new user's information.
b b b b b b b b b
C. Deactivate the user record; the system will delete it in 30 days.
b b b b b b b b b b b b
D. Deactivate the user record. Right Ans - D
b b b b bbbbbbb b b b
Which of the following fields can you expect to find on user's record detail page
b b b b b b b b b b b b b b
? (Select 2)
b b
A. System Permissions
b b
B. Localeb
C. Reports
b
D. Role b
E. All of the above Right Ans - BD
b b b b bbbbbbb b b b
, Who has the permission to edit a chatter profile? (Select 2)
b b b b b b b b b b
A. An Administrator
b b
B. The individual user
b b b
C. A user's manager
b b b
D. Chatter profiles are not editable Right Ans - AB
b b b b b bbbbbbb b b b
Chatter external users can only interact in public or private Chatter groups tha
b b b b b b b b b b b b
t they belong to.
b b b b
A. True b b
B. False Right Ans - B
b bbbbbbb b b b
You have a handful of users who don't have Salesforce licenses but need access
b b b b b b b b b b b b b b
to all Chatter groups. They don't need to access any other Salesforce informatio
b b b b b b b b b b b b
n. What Chatter license should they have? (Select 1)
b b b b b b b b
A. Chatter External license
b b b
B. Chatter Free license
b b b
C. Chatter Only (Chatter Plus) license
b b b b b
D. Chatter Deluxe license Right Ans - B
b b b bbbbbbb b b b
If a Salesforce object is a table, then each row represents what? (Select 1)
b b b b b b b b b b b b b
A. Recordsb
B. Fields b
C. Related Lists
b b
D. Objects Right Ans - A
b bbbbbbb b b b
All of the following are advantages of Force.com objects except:
b b b b b b b b b
A. All object attributes are described with metadata, making it easy to create an
b b b b b b b b b b b b b
d modify records programmatically or through a visual interface.
b b b b b b b b
B. Every object in a Salesforce organization is automatically linked with all othe
b b b b b b b b b b b b
r objects in the organization.
b b b b
C. Objects can have relationship fields that define how records in an object rela
b b b b b b b b b b b b b
te to records in another object.
b b b b b
D. Objects have built-
b b b
in support for access management, validation, formulas, and history tracking.
b b b b b b b b b bbbb
Right Ans - B
bbb b b b
What's the difference between standard and custom objects?
b b b b b b b
What should a system administrator use to disable access to a custom applicati
b b b b b b b b b b b b
on for a group of users?
b b b b b
Choose one answer b b
A. Profiles
b
B. Sharing rules
b b
C. Web tabs
b b
D. Page layouts Right Ans - A
b b bbbbbbb b b b
Universal Containers needs to track the manufacturer and model for specific ca
b b b b b b b b b b b
r companies.
b
How can the system administrator ensure that the manufacturer selected influ
b b b b b b b b b b
ences the values available
b b b
for the model?
b b
Choose one answer b b
A. Create the manufacturer field as a dependent picklist and the model as a con
b b b b b b b b b b b b b b
trolling picklist. b
B. Create a lookup field from the manufacturer object to the model object.
b b b b b b b b b b b b
C. Create the manufacturer field as a controlling picklist and the model as a dep
b b b b b b b b b b b b b b
endent picklist. b
D. Create a multi-
b b b
select picklist field that includes both manufacturers and models. Right Ans
b b b b b b b b bbbbbbb b b
-C
b
Sales representatives at Universal Containers need assistance from product ma
b b b b b b b b b
nagers when selling b b
certain products. Product managers do not have access to opportunities, but n
b b b b b b b b b b b
eed to gain access when
b b b b
they are assisting with a specific deal.
b b b b b b
How can a system administrator accomplish this?
b b b b b b
Choose one answer b b
A. Notify the product manager using opportunity update reminders.
b b b b b b b b
B. Enable opportunity teams and allow users to add the product manager.
b b b b b b b b b b b
C. Use similar opportunities to show opportunities related to the product mana
b b b b b b b b b b b
ger.
D. Enable account teams and allow users to add the product manager Right
b b b b b b b b b b b bbbbbbb b
Ans - B b b
,What should a system administrator consider before importing a set of records
b b b b b b b b b b b
into Salesforce?
b b
Choose two answers b b
A. The import file should include a record owner for each record.
b b b b b b b b b b b
B. Currency field values will default to the personal currency of the record own
b b b b b b b b b b b b b
er.
C. Data should be de-duplicated in the import file prior to import.
b b b b b b b b b b b
D. Validation rules are not triggered when importing data using the import wiz
b b b b b b b b b b b b
ard. Right Ans - AC
bbbbbbb b b b
How can a user customize his or her view in Saleforce? (Select 2)
b b b b b b b b b b b b
A. He or she can customize the tabs that are shown
b b b b b b b b b b
B. He or she can customize how related lists on a page look
b b b b b b b b b b b b
C. He or she can customize Salesforce on a mobile device
b b b b b b b b b b
D. All of the above Right Ans - AB
b b b b bbbbbbb b b b
The user interface (UI) settings are "global," and therefore apply to all users in
b b b b b b b b b b b b b b
an org. b b
A. True
b b
B. False Right Ans - A
b bbbbbbb b b b
The Company Information page can tell you which of the following? (Select 3)
b b b b b b b b b b b b
A. Organization edition
b b
B. Number of Salesforce licenses
b b b b
C. Salesforce Organization ID
b b b
D. Number of inactive users
b b b b
E. Number of System Administrators Right Ans - ABC
b b b b bbbbbbb b b b
Which of the following actions cannot be completed on the Company Informati
b b b b b b b b b b b
on page? (Select 2)
b b b
A. Edit the city in which your organization is located
b b b b b b b b b
B. Modify the type of licenses your organization has
b b b b b b b b
C. Edit the default locale for your organization
b b b b b b b
D. Restrict access to currency settings
b b b b b
E. Add or remove licenses Right Ans - BD
b b b b bbbbbbb b b b
Locale settings control which of the following? (Select 1)
b b b b b b b b
A. Time Zone
b b
,B. Number format
b b
C. Name order
b b
D. All of the above
b b b b bbbbbbb Right Ans - D b b b
It is possible to switch to a standard fiscal year from a custom fiscal year.
b b b b b b b b b b b b b b
A. True b b
B. False Right Ans - B
b bbbbbbb b b b
Once enabled, which of the following features cannot be disabled? (Select 1)
b b b b b b b b b b b
A. Chatter
b
B. Advanced Currency Management
b b b
C. Custom Fiscal Year
b b b
D. Collapsible Sidebar
b b
E. Lightning Experience Right Ans - C
b b bbbbbbb b b b
By default, all Salesforce orgs are set to a single currency.
b b b b b b b b b b
A. True b b
B. False Right Ans - A
b bbbbbbb b b b
A pre-
b
built App from the AppExchange is always the first approach you should take
b b b b b b b b b b b b b
when you're looking to add functionality to your Salesforce instance.
b b b b b b b b b
A. True b b
B. False Right Ans - B
b bbbbbbb b b b
Which step should a system administrator take to remove an active user from
b b b b b b b b b b b b b
Salesforce? (Select 1) b b
A. Contact Salesforce customer support to have the user record deleted.
b b b b b b b b b b
B. Overwrite the user record with a new user's information.
b b b b b b b b b
C. Deactivate the user record; the system will delete it in 30 days.
b b b b b b b b b b b b
D. Deactivate the user record. Right Ans - D
b b b b bbbbbbb b b b
Which of the following fields can you expect to find on user's record detail page
b b b b b b b b b b b b b b
? (Select 2)
b b
A. System Permissions
b b
B. Localeb
C. Reports
b
D. Role b
E. All of the above Right Ans - BD
b b b b bbbbbbb b b b
, Who has the permission to edit a chatter profile? (Select 2)
b b b b b b b b b b
A. An Administrator
b b
B. The individual user
b b b
C. A user's manager
b b b
D. Chatter profiles are not editable Right Ans - AB
b b b b b bbbbbbb b b b
Chatter external users can only interact in public or private Chatter groups tha
b b b b b b b b b b b b
t they belong to.
b b b b
A. True b b
B. False Right Ans - B
b bbbbbbb b b b
You have a handful of users who don't have Salesforce licenses but need access
b b b b b b b b b b b b b b
to all Chatter groups. They don't need to access any other Salesforce informatio
b b b b b b b b b b b b
n. What Chatter license should they have? (Select 1)
b b b b b b b b
A. Chatter External license
b b b
B. Chatter Free license
b b b
C. Chatter Only (Chatter Plus) license
b b b b b
D. Chatter Deluxe license Right Ans - B
b b b bbbbbbb b b b
If a Salesforce object is a table, then each row represents what? (Select 1)
b b b b b b b b b b b b b
A. Recordsb
B. Fields b
C. Related Lists
b b
D. Objects Right Ans - A
b bbbbbbb b b b
All of the following are advantages of Force.com objects except:
b b b b b b b b b
A. All object attributes are described with metadata, making it easy to create an
b b b b b b b b b b b b b
d modify records programmatically or through a visual interface.
b b b b b b b b
B. Every object in a Salesforce organization is automatically linked with all othe
b b b b b b b b b b b b
r objects in the organization.
b b b b
C. Objects can have relationship fields that define how records in an object rela
b b b b b b b b b b b b b
te to records in another object.
b b b b b
D. Objects have built-
b b b
in support for access management, validation, formulas, and history tracking.
b b b b b b b b b bbbb
Right Ans - B
bbb b b b
What's the difference between standard and custom objects?
b b b b b b b