Performance management is crucial to ______. - Answers gaining competitive advantage
Which of the following are the first two steps in the performance management process? (Select all that
apply.) - Answers Identify the company's goals and objectives.
Identify and develop performance measures for key performance dimensions
True or false: A large number of companies are moving toward a continuous performance management
process that provides conversations between management and employees and focuses on work
progress. - Answers True
One developmental purpose of performance management is to ______. - Answers identify employee
weaknesses for managers to use in providing feedback and coaching
Which of the following administrative decisions are typically made with the aid of performance
management information? (Select all that apply.) - Answers pay raises
layoffs
promotions
Which of the following best defines performance management? - Answers It is the process managers go
through to make sure that employees' activities and outputs are aligned with the organization's goals.
Which of the following statements about the process of performance management is true? - Answers
Effective performance management is a process.
Which of the following statements about continuous performance management is true? (Select all that
apply.) - Answers Managers are responsible for coaching employees.
Employees want feedback, transparency, clarity, and responsibility for their work.
Which of the following statements about the developmental purpose of performance management is
true? - Answers It is designed to develop employees and improve performance.
Performance management appraisals are sometimes not particularly useful because managers ______. -
Answers tend to fear evaluating employees negatively
When implementing a performance management strategy, organizations develop which of the
following? (Select all that apply.) - Answers definitions of the expected results
measurements systems
feedback systems
, Communication, documentation, and organization maintenance are several of the basic purposes of an
organization's performance _________ system. - Answers management
Which of the following are important criteria for evaluating a performance management system? (Select
all that apply.) - Answers acceptability
reliability
specificity
The likely reason many managers doubt the effectiveness of performance appraisal systems is that
______. - Answers appraisal systems are rarely modified
When a performance measure does not measure all aspects of performance, it is considered ______. -
Answers deficient
The top strategic purpose of a performance management system is establishing a link between ______. -
Answers employee activity and organizational goals
Which of the following are purposes of an organization's performance management system? (Select all
that apply.) - Answers developmental
strategic
administrative
After a company has decided the kind of performance it expects from employees, it must develop
______. - Answers ways to measure performance
Job performance management systems that bring out job performance that is in line with the strategies,
goals, and culture of the organization is said to have ______. - Answers strategic congruence
When a performance measure assesses all relevant aspects of performance, and only the relevant
aspects of performance, that measure test is considered ______. - Answers valid
If two individuals give a person's job performance approximately the same evaluation, the performance
measure has ______. - Answers interrater reliability
The acceptability of a performance measure is determined, in part, by the extent to which the
employees ______. - Answers believe the performance management system is fair
Consistency in performance and being free from random error is a measure of ______. - Answers
reliability
A performance measure that does a good job of telling employees what is expected of them and how to
meet those expectations is said to have a high level of ______. - Answers specificity