Industrial Maintenance Pre-Test
In an industrial facility, downtime due to equipment maintenance or breakdowns can be
___.
A. used for team-building exercises
B. a way to save money
C. irrelevant
D. extremely costly - ANSWER- D. extremely costly
When dealing with an angry customer, ___.
A. only speak when spoken to
B. allow them to vent their frustrations
C. never allow them to vent their frustrations
D. file a complaint with your supervisor - ANSWER- B. allow them to vent their
frustrations
Once a repair is completed, technicians must ___.
A. troubleshoot the problem
B. diagnose the cause
C. carefully record the problem, causes, and solutions
D. confirm the customer's understanding of the problem - ANSWER- C. carefully record
the problem, causes, and solutions
___ work is unscheduled service to correct an unexpected failure on equipment that
receives a regular maintenance.
A. Periodic
B. Emergency
C. Breakdown
D. Preventive - ANSWER- B. Emergency
Light bulbs are serviced using ___ maintenance because it is less costly to replace a
bad bulb than to predict a bulb failure.
A. periodic
B. emergency
C. preventive
D. breakdown - ANSWER- D. breakdown
___ maintenance is scheduled work required to keep equipment in peak operating
condition.
A. Calendar
B. Breakdown
C. Preventive
D. Plant - ANSWER- C. Preventive
In an industrial facility, downtime due to equipment maintenance or breakdowns can be
___.
A. used for team-building exercises
B. a way to save money
C. irrelevant
D. extremely costly - ANSWER- D. extremely costly
When dealing with an angry customer, ___.
A. only speak when spoken to
B. allow them to vent their frustrations
C. never allow them to vent their frustrations
D. file a complaint with your supervisor - ANSWER- B. allow them to vent their
frustrations
Once a repair is completed, technicians must ___.
A. troubleshoot the problem
B. diagnose the cause
C. carefully record the problem, causes, and solutions
D. confirm the customer's understanding of the problem - ANSWER- C. carefully record
the problem, causes, and solutions
___ work is unscheduled service to correct an unexpected failure on equipment that
receives a regular maintenance.
A. Periodic
B. Emergency
C. Breakdown
D. Preventive - ANSWER- B. Emergency
Light bulbs are serviced using ___ maintenance because it is less costly to replace a
bad bulb than to predict a bulb failure.
A. periodic
B. emergency
C. preventive
D. breakdown - ANSWER- D. breakdown
___ maintenance is scheduled work required to keep equipment in peak operating
condition.
A. Calendar
B. Breakdown
C. Preventive
D. Plant - ANSWER- C. Preventive
