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COPE JUNIOR HEALTH SCHOLARS EXAM
Questions and Answers Latest Versions
2025 GRADED A+
what are the 5 key components of the US healthcare system? correct answerpayers, regulators,
providers, consumers, community social determinants of health
what are some examples of providers? correct answerhospitals, clinics, long-term care facilities,
physicians
what individuals does medicare cover? correct answerages 65+ and disabled individuals
what individuals does medicaid cover? correct answerbased on income
If a Scholar's back is hurting the morning they wake up for their shift, so much so that they have
difficulty getting out of bed, what should they do? correct answerCancel their shift by emailing their
Department Coordinator, call the unit 15 minutes after the shift start time to inform the unit staff, and
attend to back pain with health care professional input
If a Scholar wants to publish an article, school paper, research poster, etc. with site or program data,
what actions must they take? correct answerRequest written approval for data/logo use from the PM
and the appropriate site department
If a Scholar observes another Scholar taking a selfie with a patient, what should they do? correct
answerRemind the Scholar of CHS and site policies, ensure the picture is deleted from all folders in the
phone, and then report the situation to the Charge Nurse and Program Manager
,2
If a Scholar receives a suspension email requesting dates/times they are available for a counseling
session, how soon does the Scholar need to reply and how soon do they need to attend a counseling
session? correct answer48 hours; 2 weeks
definition of providers correct answerpeople/organizations involved with the direct delivery of
healthcare services
what are the 2 examples of government payers? correct answermedicare and medicaid
what are the 2 examples of private payers? correct answerPPO and HMO plans
what is the ACA also known as? correct answerObamaCare
Approx. how many uninsured americans are there in the US? correct answer47 million
examples of goods provided by the healthcare system for consumers correct answereducation,
screening, public health, medication
what are some social determinants of health? correct answereducation, screening, public health, food,
status, transportation, medication
until what age does the ACA cover parent health policies? correct answerage 26
describe the ACA correct answer-eliminates health insurance discrimination based on pre-existing
conditions
-eliminated lifetime caps on health insurance
what are the two types of regulators (+examples of each) correct answer-policy (CMS, AMA)
-compliance (accrediting agencies, NCQA
what are the 11 HCAHPS measures? correct answer-communication about pain
, 3
-environment cleanliness
-environment quietness
-discharge information
-nurse communication
-physician communication
-responsiveness of hospital staff
-communications about medication
-transition of care
-overall hospital rating
-likeliness to recommend
What does HCAHPS stand for? correct answerHospital Consumer Assessment of Healthcare Providers
and Systems
what does AIDET stand for? correct answeracknowledge, introduce, duration, explanation, thank you
what does SKAHI stand for? correct answersigns, knock, assess, hand hygiene, identify
5 ways of patient identification correct answer-patient's nurse
-main nurses station whiteboard
-2 open-ended questions
-patient's wristband
-patient's chart/whiteboard in room
of the 11 HCAHPS measures, which 2 can scholars directly impact? correct answer-responsiveness of
hotel staff
-cleanliness and quietness
what are the 5 aspects of communication? correct answer-gestures
COPE JUNIOR HEALTH SCHOLARS EXAM
Questions and Answers Latest Versions
2025 GRADED A+
what are the 5 key components of the US healthcare system? correct answerpayers, regulators,
providers, consumers, community social determinants of health
what are some examples of providers? correct answerhospitals, clinics, long-term care facilities,
physicians
what individuals does medicare cover? correct answerages 65+ and disabled individuals
what individuals does medicaid cover? correct answerbased on income
If a Scholar's back is hurting the morning they wake up for their shift, so much so that they have
difficulty getting out of bed, what should they do? correct answerCancel their shift by emailing their
Department Coordinator, call the unit 15 minutes after the shift start time to inform the unit staff, and
attend to back pain with health care professional input
If a Scholar wants to publish an article, school paper, research poster, etc. with site or program data,
what actions must they take? correct answerRequest written approval for data/logo use from the PM
and the appropriate site department
If a Scholar observes another Scholar taking a selfie with a patient, what should they do? correct
answerRemind the Scholar of CHS and site policies, ensure the picture is deleted from all folders in the
phone, and then report the situation to the Charge Nurse and Program Manager
,2
If a Scholar receives a suspension email requesting dates/times they are available for a counseling
session, how soon does the Scholar need to reply and how soon do they need to attend a counseling
session? correct answer48 hours; 2 weeks
definition of providers correct answerpeople/organizations involved with the direct delivery of
healthcare services
what are the 2 examples of government payers? correct answermedicare and medicaid
what are the 2 examples of private payers? correct answerPPO and HMO plans
what is the ACA also known as? correct answerObamaCare
Approx. how many uninsured americans are there in the US? correct answer47 million
examples of goods provided by the healthcare system for consumers correct answereducation,
screening, public health, medication
what are some social determinants of health? correct answereducation, screening, public health, food,
status, transportation, medication
until what age does the ACA cover parent health policies? correct answerage 26
describe the ACA correct answer-eliminates health insurance discrimination based on pre-existing
conditions
-eliminated lifetime caps on health insurance
what are the two types of regulators (+examples of each) correct answer-policy (CMS, AMA)
-compliance (accrediting agencies, NCQA
what are the 11 HCAHPS measures? correct answer-communication about pain
, 3
-environment cleanliness
-environment quietness
-discharge information
-nurse communication
-physician communication
-responsiveness of hospital staff
-communications about medication
-transition of care
-overall hospital rating
-likeliness to recommend
What does HCAHPS stand for? correct answerHospital Consumer Assessment of Healthcare Providers
and Systems
what does AIDET stand for? correct answeracknowledge, introduce, duration, explanation, thank you
what does SKAHI stand for? correct answersigns, knock, assess, hand hygiene, identify
5 ways of patient identification correct answer-patient's nurse
-main nurses station whiteboard
-2 open-ended questions
-patient's wristband
-patient's chart/whiteboard in room
of the 11 HCAHPS measures, which 2 can scholars directly impact? correct answer-responsiveness of
hotel staff
-cleanliness and quietness
what are the 5 aspects of communication? correct answer-gestures
