N471 MODULE QUIZZES AND
CORRECT ANSWERS
A nurse leader is having a discussion with a team about changes that need to be made. Which
statement by the team member demonstrates the greatest problem for the leader? ✅✅ANSW-"I
don't think you heard what the rest of us had to say"- effective listening is essential to leadership
You are the nurse manager of a med surg unit that is in need of a change in staffing rotation
patterns, which will lead to major changes in how the unit is staffed. According to Lewins change
theory, what forces are in play to enact these changes? ✅✅ANSW-Driving forces- the first step in
assessing environmental forces is to identify forces that are helpful.
The unit manager of a med surg unit is transitioning the unit to electronic charting. According the
Lewins model, which of the following roles describes you as the change agent? ✅✅ANSW-The
unfreezer
The charge nurse is implementing a new procedure for charting. According to lewins model of
change, the "movement stage" can be more successful if certain things are considered by the change
agent: ✅✅ANSW-Include all stakeholders, implement the change, set target dates (NOT flexible
target dates)
Which of the following qualities do nurse leaders possess that makes them obtain excellence in their
role? ✅✅ANSW-Ability to provide clear visions, goals and expectations
Which of the following best describes the nurse leader in the role of the negotiator? ✅✅ANSW-
Mediates internal or external conflict with various stakeholders
A nurse on a unit demonstrates the positive traits of a good leader when working with new
employees. What trait does the nurse manager cite when performing the nurses evaluation?
✅✅ANSW-Role Model- a leader is a good role model
A nurse exhibits leadership traits associated with the role fo a nurse leader. What activities
demonstrated by the nurse would demonstrate these leadership traits? ✅✅ANSW-Mentoring
two new managers, establishing goals for the year, providing a motivational speech at the new
employees orientation, advocating for an employee, providing feedback about job performance
CORRECT ANSWERS
A nurse leader is having a discussion with a team about changes that need to be made. Which
statement by the team member demonstrates the greatest problem for the leader? ✅✅ANSW-"I
don't think you heard what the rest of us had to say"- effective listening is essential to leadership
You are the nurse manager of a med surg unit that is in need of a change in staffing rotation
patterns, which will lead to major changes in how the unit is staffed. According to Lewins change
theory, what forces are in play to enact these changes? ✅✅ANSW-Driving forces- the first step in
assessing environmental forces is to identify forces that are helpful.
The unit manager of a med surg unit is transitioning the unit to electronic charting. According the
Lewins model, which of the following roles describes you as the change agent? ✅✅ANSW-The
unfreezer
The charge nurse is implementing a new procedure for charting. According to lewins model of
change, the "movement stage" can be more successful if certain things are considered by the change
agent: ✅✅ANSW-Include all stakeholders, implement the change, set target dates (NOT flexible
target dates)
Which of the following qualities do nurse leaders possess that makes them obtain excellence in their
role? ✅✅ANSW-Ability to provide clear visions, goals and expectations
Which of the following best describes the nurse leader in the role of the negotiator? ✅✅ANSW-
Mediates internal or external conflict with various stakeholders
A nurse on a unit demonstrates the positive traits of a good leader when working with new
employees. What trait does the nurse manager cite when performing the nurses evaluation?
✅✅ANSW-Role Model- a leader is a good role model
A nurse exhibits leadership traits associated with the role fo a nurse leader. What activities
demonstrated by the nurse would demonstrate these leadership traits? ✅✅ANSW-Mentoring
two new managers, establishing goals for the year, providing a motivational speech at the new
employees orientation, advocating for an employee, providing feedback about job performance
