D470 Transportation and Logistics Exam Questions and Answers Graded A+
volume-to-weight ratio - Answers volume (L x W x H)/weight
Helps ensure efficient space utilization and compliance with mode restrictions.
Product Life Cycle (PLC) Stages - Answers Introductory Stage, Growth Stage, Maturity Stage, Decline
Stage
What are the 4 Vs of Operations Management? (Unilever's Operations Manageent) - Answers Volume,
Variety, Variability, and Visibility.
Volume Operational Production Strategy - Answers Refers to how much production of a specific product
is required to satisfy its overall demand in the market. (Physical number of units or items produced)
Variety Operational Production Strategy - Answers Related to the variety of goods/services to be
produced and sold to customers. (Diversity) Selling various products or services helps organizations
increase sales and profit potential and decreases product dependency.
Variation Operational Production Strategy - Answers Refers to how much the level of demand changes
over some time due to external factors.
Visibility Operational Production Strategy - Answers Refers to value chain of a company's all processes
put together.
Project Production - Answers one-at-a-time production of a product made to customer order
Mass Production - Answers Process of making large quantities of a product quickly and cheaply
Continuous Production - Answers the production of a very-high-volume commodity product with highly
automated equipment. Machines constantly make the product.
Batch Production - Answers producing a limited number of identical products - each item in the batch
passes through one stage of production before passing on to the next stage
Time Performance - Answers A measure of how often a supplier meets agreed-upon delivery dates (used
in supply-chain management metrics).
Quality Performance - Answers The product or service performs its intended function as identified by
the consumer. (minimize waste)
Flexibility Performance - Answers The ability to respond proactively or reactively to uncertainties in the
business environment.
Dependability Performance - Answers Can be counted on to follow through and achieve results with
consistency. (the way it was intended and on time)
, Logistics Reengineering Process (LRP) Goal - Answers Analyze workflows within and between enterprises
in order to optimize end-to-end processes and eliminate tasks that don't provide customer value. Used
to achieve significant improvements in operational efficiencies.
Reverse Logistics - Answers The area of logistics that involves bringing goods back to the manufacturer
because of defects or for recycling materials.
Cross-docking - Answers A technique whereby goods arriving at a warehouse from a supplier are
unloaded from the supplier's truck and loaded onto outbound trucks, thereby avoiding warehouse
storage.
Postponement - Answers a hybrid production method whereby basic units of a finished good are
manufactured in advance of actual demand and held in strategic form or location until demand occurs,
when final customization takes place
What is the most efficient way to minimize empty miles in transportation? - Answers Picking up lots
from suppliers after drop-off to customers. (ex. picking up raw materials on the way back to the
warehouse from customer deliveries)
Operational Decision in Shipping Company's Functionality - Answers Vehicle maintenance.
Operational Decisions - Answers Short-term choices typically made on a weekly, daily, or hourly basis.
Outsourcing Drivers - Answers * Opportunity for users to focus on their core business or core
competence.
* Organizational and cost benefits
* Concentrate their management expertise in their core business areas.
* Access to wider knowledge. (tech and experience)
* Capital cost advantage due to the lack of requirement to invest in facilities and resources for the
distribution.
* Reduction of ownership and responsibility (taken off of the balance sheet (more profitable on paper))
* Economies of scale
* Clearer picture of operating costs
* Greater flexibility
Outsourcing Approach - Answers * Preparation and issue of an invitation for contractors to tender for
the work. (RFI) request for information
* The production of the request for a proposal for the shortlisted contractors (RFP)
volume-to-weight ratio - Answers volume (L x W x H)/weight
Helps ensure efficient space utilization and compliance with mode restrictions.
Product Life Cycle (PLC) Stages - Answers Introductory Stage, Growth Stage, Maturity Stage, Decline
Stage
What are the 4 Vs of Operations Management? (Unilever's Operations Manageent) - Answers Volume,
Variety, Variability, and Visibility.
Volume Operational Production Strategy - Answers Refers to how much production of a specific product
is required to satisfy its overall demand in the market. (Physical number of units or items produced)
Variety Operational Production Strategy - Answers Related to the variety of goods/services to be
produced and sold to customers. (Diversity) Selling various products or services helps organizations
increase sales and profit potential and decreases product dependency.
Variation Operational Production Strategy - Answers Refers to how much the level of demand changes
over some time due to external factors.
Visibility Operational Production Strategy - Answers Refers to value chain of a company's all processes
put together.
Project Production - Answers one-at-a-time production of a product made to customer order
Mass Production - Answers Process of making large quantities of a product quickly and cheaply
Continuous Production - Answers the production of a very-high-volume commodity product with highly
automated equipment. Machines constantly make the product.
Batch Production - Answers producing a limited number of identical products - each item in the batch
passes through one stage of production before passing on to the next stage
Time Performance - Answers A measure of how often a supplier meets agreed-upon delivery dates (used
in supply-chain management metrics).
Quality Performance - Answers The product or service performs its intended function as identified by
the consumer. (minimize waste)
Flexibility Performance - Answers The ability to respond proactively or reactively to uncertainties in the
business environment.
Dependability Performance - Answers Can be counted on to follow through and achieve results with
consistency. (the way it was intended and on time)
, Logistics Reengineering Process (LRP) Goal - Answers Analyze workflows within and between enterprises
in order to optimize end-to-end processes and eliminate tasks that don't provide customer value. Used
to achieve significant improvements in operational efficiencies.
Reverse Logistics - Answers The area of logistics that involves bringing goods back to the manufacturer
because of defects or for recycling materials.
Cross-docking - Answers A technique whereby goods arriving at a warehouse from a supplier are
unloaded from the supplier's truck and loaded onto outbound trucks, thereby avoiding warehouse
storage.
Postponement - Answers a hybrid production method whereby basic units of a finished good are
manufactured in advance of actual demand and held in strategic form or location until demand occurs,
when final customization takes place
What is the most efficient way to minimize empty miles in transportation? - Answers Picking up lots
from suppliers after drop-off to customers. (ex. picking up raw materials on the way back to the
warehouse from customer deliveries)
Operational Decision in Shipping Company's Functionality - Answers Vehicle maintenance.
Operational Decisions - Answers Short-term choices typically made on a weekly, daily, or hourly basis.
Outsourcing Drivers - Answers * Opportunity for users to focus on their core business or core
competence.
* Organizational and cost benefits
* Concentrate their management expertise in their core business areas.
* Access to wider knowledge. (tech and experience)
* Capital cost advantage due to the lack of requirement to invest in facilities and resources for the
distribution.
* Reduction of ownership and responsibility (taken off of the balance sheet (more profitable on paper))
* Economies of scale
* Clearer picture of operating costs
* Greater flexibility
Outsourcing Approach - Answers * Preparation and issue of an invitation for contractors to tender for
the work. (RFI) request for information
* The production of the request for a proposal for the shortlisted contractors (RFP)
