CCI Exam 3: Basic Human
Communication
Organizational - ✔️✔️among members of an organization
can be work or volunteer related
usually task-oriented
can be formal or informal
Public Speaking - ✔️✔️speaker to audience
large or small audience
not much opportunity for feedback
Computer Mediated - ✔️✔️a contemporary phenomenon
Examples: email, blogs, IM, chat room, website, Social medias, etc.
Mass - ✔️✔️through a medium
*least opportunity for feedback*
time delay for feedback
What is coding? - ✔️✔️Taking idea in mind and putting it in form that makes sense to
others
we all code
who codes and who decodes? - ✔️✔️sender encodes a message
receiver decodes a message
Intrapersonal - ✔️✔️means "within"
communicating with one's self
Sometimes a prelude to what we say, sometimes not
, Interpersonal - ✔️✔️one-to-one or very small groups
usually continuing and interdependent
interviewing - ✔️✔️focused on question-answer pattern
learn what others know
ex: job situation, news/reporting situation
Small Group - ✔️✔️usually 5 to 10 people
size of group can affect efficiency
fulfills task and relationship needs
Two Coding Systems in Human Communication - ✔️✔️Verbal and Nonverbal
Verbal coding - ✔️✔️When we speak
Creating a description to yourself of what you're observing
Nonverbal coding - ✔️✔️when we communication in a method other than speaking
body language
Why does context matter in communication? - ✔️✔️gives a way for people to interpret
it. tells us how to understand things
context: temporal, physical, social-psychological, cultural
Physical context - ✔️✔️reflects the space around something and how that influences
how you see it
Social-Psychological context - ✔️✔️how people's thoughts, feelings, and behaviors are
influenced by the actual, imagined, or implied presence of others
Temporal context - ✔️✔️a message's position within a sequence of events
way people communicate changes overtime
Cultural context - ✔️✔️shared values, beliefs, and experiences
Basic Communication Model: Shannon and Weaver - ✔️✔️1. Decision to communicate
Communication
Organizational - ✔️✔️among members of an organization
can be work or volunteer related
usually task-oriented
can be formal or informal
Public Speaking - ✔️✔️speaker to audience
large or small audience
not much opportunity for feedback
Computer Mediated - ✔️✔️a contemporary phenomenon
Examples: email, blogs, IM, chat room, website, Social medias, etc.
Mass - ✔️✔️through a medium
*least opportunity for feedback*
time delay for feedback
What is coding? - ✔️✔️Taking idea in mind and putting it in form that makes sense to
others
we all code
who codes and who decodes? - ✔️✔️sender encodes a message
receiver decodes a message
Intrapersonal - ✔️✔️means "within"
communicating with one's self
Sometimes a prelude to what we say, sometimes not
, Interpersonal - ✔️✔️one-to-one or very small groups
usually continuing and interdependent
interviewing - ✔️✔️focused on question-answer pattern
learn what others know
ex: job situation, news/reporting situation
Small Group - ✔️✔️usually 5 to 10 people
size of group can affect efficiency
fulfills task and relationship needs
Two Coding Systems in Human Communication - ✔️✔️Verbal and Nonverbal
Verbal coding - ✔️✔️When we speak
Creating a description to yourself of what you're observing
Nonverbal coding - ✔️✔️when we communication in a method other than speaking
body language
Why does context matter in communication? - ✔️✔️gives a way for people to interpret
it. tells us how to understand things
context: temporal, physical, social-psychological, cultural
Physical context - ✔️✔️reflects the space around something and how that influences
how you see it
Social-Psychological context - ✔️✔️how people's thoughts, feelings, and behaviors are
influenced by the actual, imagined, or implied presence of others
Temporal context - ✔️✔️a message's position within a sequence of events
way people communicate changes overtime
Cultural context - ✔️✔️shared values, beliefs, and experiences
Basic Communication Model: Shannon and Weaver - ✔️✔️1. Decision to communicate
