CPPS EXAM PATIENT SAFETY
1. dashboards/scorecards
Answer: visual tools for presenting performance data definedby users
2. Histogram
Answer: A bar graph depicting a frequency distribution.The height of the barsindicates
the frequency of a group of scores.
3. Pareto Chart
Answer: a bar chart on which factors are plotted along the horizontal axisin
decreasing order of frequency.
Line w cumulative total.
4. Percent Positive
Answer: Presence of Patient Safety
5. Fishbone diagram
Answer: a visual aid that helps organize cause and effect relation-ships for "things
gone wrong".
Equipment, process, people etc
6. Process Improvement Plan
Answer:
Team
Aim - charter
Gap analysis
Small test of change
Communicate changes
7. Aims
Answer: The long-term goals of a business, often expressed in the firm's mission
statement. They are a general statement of a firm's purpose or intentions and tendto
be qualitative in nature.
8. gap analysis
Answer: a type of analysis that compares the difference btw where you areand where
, you want to go
9. PDSA cycle
Answer: For Plan-Do-Study-Act. Describes how to test a change: by tryingit,
observing the consequences, and then learning from those consequences.
10. culture of safety
Answer: the set of shared safety attitudes, beliefs, and practices thatshape
employees' safety behavior.
Structure Process Outcomes
11. Patient Safety Principles – 5
Answer:
Standardization & checklistlearning through error reporting
human factors & teamwork trainingdisclosure and apology
culture
12. Near misses/ close calls
Answer: Patient safety events that did not reach the patient.Identified in leadership
rounds, learning boards, etc.
13. FMEA (Failure Mode and Effects Analysis)
Answer: For any activity or item, define the potential failure modes, including the
likelihood of occurrence, and the ability todetect and characterize the effects of
those failures.
14. Risk Priority Number (RPN)
Answer: a rating used in FMEA to indicate the combinedprobability, severity, and
undetectability of a failure mode
15. forcing functions
Answer: physical constraints that prevent us from acting without atleast considering
the key information to be remembered
16. Heirarchy of action
Answer: Changing policies week,checklists are intermediate, forcing function is
strong
17. Root Cause Analysis (RCA)
Answer: process that looks backwards at an event toprevent its future occurrence
1. dashboards/scorecards
Answer: visual tools for presenting performance data definedby users
2. Histogram
Answer: A bar graph depicting a frequency distribution.The height of the barsindicates
the frequency of a group of scores.
3. Pareto Chart
Answer: a bar chart on which factors are plotted along the horizontal axisin
decreasing order of frequency.
Line w cumulative total.
4. Percent Positive
Answer: Presence of Patient Safety
5. Fishbone diagram
Answer: a visual aid that helps organize cause and effect relation-ships for "things
gone wrong".
Equipment, process, people etc
6. Process Improvement Plan
Answer:
Team
Aim - charter
Gap analysis
Small test of change
Communicate changes
7. Aims
Answer: The long-term goals of a business, often expressed in the firm's mission
statement. They are a general statement of a firm's purpose or intentions and tendto
be qualitative in nature.
8. gap analysis
Answer: a type of analysis that compares the difference btw where you areand where
, you want to go
9. PDSA cycle
Answer: For Plan-Do-Study-Act. Describes how to test a change: by tryingit,
observing the consequences, and then learning from those consequences.
10. culture of safety
Answer: the set of shared safety attitudes, beliefs, and practices thatshape
employees' safety behavior.
Structure Process Outcomes
11. Patient Safety Principles – 5
Answer:
Standardization & checklistlearning through error reporting
human factors & teamwork trainingdisclosure and apology
culture
12. Near misses/ close calls
Answer: Patient safety events that did not reach the patient.Identified in leadership
rounds, learning boards, etc.
13. FMEA (Failure Mode and Effects Analysis)
Answer: For any activity or item, define the potential failure modes, including the
likelihood of occurrence, and the ability todetect and characterize the effects of
those failures.
14. Risk Priority Number (RPN)
Answer: a rating used in FMEA to indicate the combinedprobability, severity, and
undetectability of a failure mode
15. forcing functions
Answer: physical constraints that prevent us from acting without atleast considering
the key information to be remembered
16. Heirarchy of action
Answer: Changing policies week,checklists are intermediate, forcing function is
strong
17. Root Cause Analysis (RCA)
Answer: process that looks backwards at an event toprevent its future occurrence
