my title - Answers pharmacy center manager/ PIC
how are we incorporating QA into MS? - Answers 1. reporting ADRS
2. reporting MEs and IMEs for ISMP meeting (QIP)
3. careplan (QIP)
4. consults
how do we stay up-to-date with laws? - Answers 1. NABP emails and newsletters online
2. printed newsletters
3. BOP links on biopoint
which employees have to get TB test? - Answers employees that have patient contact (that go into
home)
if you have the flu, what do you do? - Answers 1. stay home until better(symptom free for 24 hours) or 7
days at the start of symptoms
2.report to HR and boss
3. this is reported in QA meeting
what do you do if chemical splashes in eyes? - Answers 1. eyewash station
2. MSDS sheets on product and in folder
3. report injury to HR using injury report within 24 hours
what do you say if you don't know the answer? - Answers 1. i can look it up
2. i can ask my manager
who keeps employee infection log? - Answers 1. Bonnie in HR
2. reported in QA
compliance officer - Answers Claire
privacy official - Answers Bonnie
chief of security and info - Answers Fred
where do web-based consult questions go to be answered? - Answers go to Denise, then Nick (clinical)
or Claire (non-clinical)
, what are the 4 yearly training programs we do? - Answers 1. FWA
2 HIPAA
3. Blood Borne Pathogens
4. safe Handling of Hazardous drugs
(some have quizes at the end)
if suspect FWA, what do you do? - Answers report to Bonnie/Claire via compliance hotline 866.521.4372
or
what do we do to maintain HIPAA compliance? - Answers 1. annual review of policy
2. empty trash cans daily into shredder
3. Shred-away comes once a month (file with invoices)
4. hide patient screen if leave desk
5. ask DOB to identify patient
6. use ID and PW to protect computer access (changes every 42 days)
how is all of our data kept? - Answers encrypted at Bioplus and in NJ for backup
where are emergency contacts kept? - Answers in CPR under demographics
surrogacy persons listed here as well
if there is someone the patient doesn't want us to talk to , how is that documented? - Answers in alert
note
who obtains emergency contact info? - Answers PCC
how do we identify that we are speaking to patient? - Answers verify DOB
where are emergencies documented? - Answers Biopoint (intranet)->general announcements-
>emergency preparedness
review how to pull up on-call calendar - Answers 3-dots->folder->public folders->on-call calendar
review emergency contact list - Answers Nick is contact in FL for shared-site system
review how to find in-services in PPM - Answers Administration->inservices->training
(sharon keeps inservice logs)