CERTIFIED PARKS AND RECREATION PROFESSIONAL (CPRP)
EXAM / STUDY GUIDE – EXPERT VERIFIED ACTUAL
QUESTIONS & ANSWERS FOR GUARANTEED PASS |
NEWEST UPDATE, 2025-
Terms in this set (372)
Benchmarking the process of comparing an organization's practices and
technologies with those of other companies
Specific; direct participants and
employees to act in a
Rules prescribed manner
Policies broad and open to interpretation. Based on circumstances, set
direction.
Anti-discrimination is an policy
example of a
Procedures Chronological sequence of activities; define steps for
implementation. Outlined in operations manuals. A process
for completing a task.
A public Parks and Parks, programs, and facilities
Recreation agency's
services are divided into
three categories:
It is the PRP's 1. Participate in quality rec programs, 2. enjoy attractive
responsibility to ensure parks, 3. Ensure that facilities are effective and safe
that the public has the
opportunity to (3 things)
Explain the value of the expenditures of the services and
Evaluations
explain that services are meeting community needs
,Needs assessment provides feedback on community attitudes, opinions, and
perceptions of P&R department & its resources
Conflicting management Conservation and development
strategies: There is an
ongoing struggle in Parks
and Recreation between
these two things:
"No flying of model aircrafts Rules
behind zero line, no
aerobatics or highspeed
passes" are examples of:
"Model aircrafts/boats shall Policy
be allowed only by permit
issued by Parks and
Recreation Director" is an
example of a:
"To obtain a permit, first call Procedure
the Parks and
Recreation Director, then
pay permit fees and submit
application" is an example
of a
Comprehensive Plan Identifies short and long-term priorities for P&R department,
includes agency's goals and policies, identification of
deficiencies, inventories, and developed standards for Parks
Master Plan Subsets of comprehensive plan; focuses on physical
resources and development. Typically updated every 10
years. Driven data.
, Development or revision of mission and vision; action plan
for achieving goals and objectives. Based on data analysis
Strategic Plan
that provides insight to trends in agency's internal &
external environments
- that physical alterations to public accommodations must
be made to accommodate people w/ disabilities to the
maximum extent feasible
ADA act of 1992 requires... -Facilities built or modified after 1992 must be compliant
-Remove architectural barriers
-Communication barriers must be removed (braille signs,
visually impaired)
What is the order of priorities 1. Access for those with disabilities ("get through thedoor")
for ADA barrier 2. Access to areas where programs and services areoffered
removal recommended by 3. Access to restrooms, drinking fountains, &telephone when
the Department of Justice? facilities are open
4. Every individual should have the ability to benefitfrom
services
Customer expectations Based on the image/reputation of the agency, prior experiences
with the agency, marketing/promotional material related to the
agency, and word-of-mouth feedback from others
PRP must be aware of 1. OSHA
regulatory policies affecting 2. EPA
the agency from the
3. EEOC (Equal Employment Opportunity
following organizations (5)
Commission)
4. FDA
5. NLRB (National Labor Relations Board)
, What are the minimum and Minimum level: Maintain area so it is safe
maximum levels of Maximum level: Maximum occupant safety and comfort & a
maintenance standards for sensation of well-being
Parks and Recreation?
Preserve or improve the appearance of a facility or
equipment. Less frequent than housekeeping activities, vary
Routine Maintenance
by season and user preference. May be completed on a
fixed time schedule- not urgent.
Examples of routine Stripping/waxing floors, painting walls, cleaning fixtures,
maintenance include... adjusting doors
Work order a form memorandum requesting that specific maintenance
services be performed. Usually initiated by the PRP, on-site
maintenance workers, or facility users.
Landscaping maintenance enhance attractiveness, invite users, channel traffic, contribute
can...W to safety, and disguise unattractive areas. Landscaping should
support, not dictate program efforts.
RFP (Request for A document that is sent out to potential vendors
Proposal) requesting them to provide a proposal on a product or
service. Develop a scope of the project, obtain bids,
identify a contractor, supervise project to agency
standards.
Preventative Maintenance a program of regular inspections and care to avert potential
problems. Prolongs the life of equipment and improves
organizational efficiency by avoiding downtime due to
inoperable equipment.
What is the difference Credit cards can carry over a balance, P-cards must be paid
between a credit card and a off at the end of the month. Monthly use fees and interest
P-card? charges are higher on credit cards.
EXAM / STUDY GUIDE – EXPERT VERIFIED ACTUAL
QUESTIONS & ANSWERS FOR GUARANTEED PASS |
NEWEST UPDATE, 2025-
Terms in this set (372)
Benchmarking the process of comparing an organization's practices and
technologies with those of other companies
Specific; direct participants and
employees to act in a
Rules prescribed manner
Policies broad and open to interpretation. Based on circumstances, set
direction.
Anti-discrimination is an policy
example of a
Procedures Chronological sequence of activities; define steps for
implementation. Outlined in operations manuals. A process
for completing a task.
A public Parks and Parks, programs, and facilities
Recreation agency's
services are divided into
three categories:
It is the PRP's 1. Participate in quality rec programs, 2. enjoy attractive
responsibility to ensure parks, 3. Ensure that facilities are effective and safe
that the public has the
opportunity to (3 things)
Explain the value of the expenditures of the services and
Evaluations
explain that services are meeting community needs
,Needs assessment provides feedback on community attitudes, opinions, and
perceptions of P&R department & its resources
Conflicting management Conservation and development
strategies: There is an
ongoing struggle in Parks
and Recreation between
these two things:
"No flying of model aircrafts Rules
behind zero line, no
aerobatics or highspeed
passes" are examples of:
"Model aircrafts/boats shall Policy
be allowed only by permit
issued by Parks and
Recreation Director" is an
example of a:
"To obtain a permit, first call Procedure
the Parks and
Recreation Director, then
pay permit fees and submit
application" is an example
of a
Comprehensive Plan Identifies short and long-term priorities for P&R department,
includes agency's goals and policies, identification of
deficiencies, inventories, and developed standards for Parks
Master Plan Subsets of comprehensive plan; focuses on physical
resources and development. Typically updated every 10
years. Driven data.
, Development or revision of mission and vision; action plan
for achieving goals and objectives. Based on data analysis
Strategic Plan
that provides insight to trends in agency's internal &
external environments
- that physical alterations to public accommodations must
be made to accommodate people w/ disabilities to the
maximum extent feasible
ADA act of 1992 requires... -Facilities built or modified after 1992 must be compliant
-Remove architectural barriers
-Communication barriers must be removed (braille signs,
visually impaired)
What is the order of priorities 1. Access for those with disabilities ("get through thedoor")
for ADA barrier 2. Access to areas where programs and services areoffered
removal recommended by 3. Access to restrooms, drinking fountains, &telephone when
the Department of Justice? facilities are open
4. Every individual should have the ability to benefitfrom
services
Customer expectations Based on the image/reputation of the agency, prior experiences
with the agency, marketing/promotional material related to the
agency, and word-of-mouth feedback from others
PRP must be aware of 1. OSHA
regulatory policies affecting 2. EPA
the agency from the
3. EEOC (Equal Employment Opportunity
following organizations (5)
Commission)
4. FDA
5. NLRB (National Labor Relations Board)
, What are the minimum and Minimum level: Maintain area so it is safe
maximum levels of Maximum level: Maximum occupant safety and comfort & a
maintenance standards for sensation of well-being
Parks and Recreation?
Preserve or improve the appearance of a facility or
equipment. Less frequent than housekeeping activities, vary
Routine Maintenance
by season and user preference. May be completed on a
fixed time schedule- not urgent.
Examples of routine Stripping/waxing floors, painting walls, cleaning fixtures,
maintenance include... adjusting doors
Work order a form memorandum requesting that specific maintenance
services be performed. Usually initiated by the PRP, on-site
maintenance workers, or facility users.
Landscaping maintenance enhance attractiveness, invite users, channel traffic, contribute
can...W to safety, and disguise unattractive areas. Landscaping should
support, not dictate program efforts.
RFP (Request for A document that is sent out to potential vendors
Proposal) requesting them to provide a proposal on a product or
service. Develop a scope of the project, obtain bids,
identify a contractor, supervise project to agency
standards.
Preventative Maintenance a program of regular inspections and care to avert potential
problems. Prolongs the life of equipment and improves
organizational efficiency by avoiding downtime due to
inoperable equipment.
What is the difference Credit cards can carry over a balance, P-cards must be paid
between a credit card and a off at the end of the month. Monthly use fees and interest
P-card? charges are higher on credit cards.
