The Licensing Exam Review Guide in
Nursing Home Administration (Human
Resources)
"it'll never work, " "we've tried that 20 times already," "yes, but..." are common responses to
new suggestions known as _____________. (p190) - ANS-Fire hoses
A charge nurse being encouraged to become a nurse practitioner and a nurse's aide being
supported to seek to become a licensed practical nurse are examples of a facility
commitment to provide employees ____________. (p185) - ANS-A career path
A compilation of facility policies that directly relate to work conditions is ____________.
(p172) - ANS-The employee handbook
A coordination and aggregated series of work elements used to produce an output, for
example, making a bed, is known as a ______________. (p149) - ANS-Task
A decrease in intestinal motility characteristically accompanies _______________. (p131) -
ANS-Aging
A director of nursing asking a nurse supervisors applicant, "What actions have you taken if
you disagree with a supervisior's decision?" is ____________. (p164) - ANS-Legal
A director of nursing who consults aides about whether they are prepared to receive new
admission and acts on the aids' decision as an attempt to ___________. (p189) -
ANS-Giving ownership to the aids and treat then as "business persons"
A facility of 120 patients with 30 to 40 new admissions each month would likely ________
physical therapy services. (p117) - ANS-Offer in-house
A facility of 120 patients with eight new admissions per month might _______________
physical therapy services. (p117) - ANS-Contract for
A good risk management-related reason for requiring a physical examination before any new
employees beings work it to _____________. (p167) - ANS-Provide a baseline against
which to assess later exams or claims
A good rule of thumb in the treatment of pain is to ____________. (p122-124) - ANS-Use the
lowest effective dose
A particular patient care-related concern the administrator should address when evaluating
the social worker's and activities director's work is _____________. (p136) - ANS-Whether
less responsive patients are receiving attention
A podiatrist is an important component of foot care in the nursing facility because
_____________. (p116) - ANS-Diabetics need podiatrists for safe toenail clippings
A test often used by facility personnel staff that has 100 questions asking respondents how
they feel or act in a variety of situations, then places respondents into categories of
introverted or extroverted, sensing or intuitive, thinking or feeling, and perceiving or judging
is the __________. (p181) - ANS-Myers-Briggs Type Indicator
Abuse, neglect, superficial/substantial injuries of unknown sources, misappropriated property
_______________. (P204) - ANS-Must be reported to authorities
, Activities such as empowering department heads, setting the tone, and setting territorial
disputes are normally associated more closely with the ______________. (p111) -
ANS-Administrator's office
Activities such as ensuring quality of care for all residents, advocating for all residents, and
developing and managing the budget are normally associated most closely with the
__________. (p110) - ANS-Administrator's office
After hiring an applicant, the staff development coordinator demands that the new hire bring
in a photograph or allow one to be made at the facility. This is _____. (p161) - ANS-Legal
Among the following, the most important needs to the staff from the administrator is to
__________. (p179) - ANS-Take a personal interest in them
An evaluator checking off the extent to which an employee meets a trait or requirement is
using a/an ____________. (p196) - ANS-Rating scale
An evaluator checking off the extent to which an employee meets a trait or requirement is
using a/an ____________. (p196) - ANS-Rating scale
An increase about of valuable personnel information can be obtained through using smart
____________. (p177) - ANS-ID badges
Applicants who lack fire in their hearts or passion for their work are ____________. (p170) -
ANS-Are not so easily taught these attributes
Being part of a facility that has a sense of purpose to which an employee can dedicate
energy with pride enhances an employee's _____. (p178) - ANS-Self-esteem
Career ladders are paths along which the employee __________. (p153) - ANS-Can hope to
progress
Closed medical staffs are more likely in ____________ facilities that serve a large
_____________ patient population. (p114) - ANS-Larger/Medicaid
Credit reports on job applicants _____________. (p166) - ANS-Require the applicant's
permission
Deficiencies for housekeeping appear to be ______________. (p143) - ANS-Varying over
time
Dental care is also often a neglected area of care in nursing facilities because dentists
____________. (p115) - ANS-Are often insecure about functioning outside of their office with
complex cases
Dental care is often a neglected area of care in nursing facilities because dentists
__________. (p115) - ANS-Dentists are typically reimbursed approximately half the office fee
Department heads who conform are defensive, produce detailed substantiation of
unimportant problems, and give invalid information illustrate ___________. (p187) -
ANS-Argyis's belief that organizations tent to treat employees as immature
Department heads who consistently give high ratings to avoid conflict illustrate the
_____________. (p196) - ANS-Leniency error
During the years 1993 to 2006, the major area in dietary services that needed improvement
in the view of the inspectors was ______________. (p132) - ANS-Sanitary conditions
Employee education offered throughout the work career of the employee, often a mandatory
nature, is typically referred to as __________. (p175) - ANS-Inservice training
Employees prefer to work in a facility in which mistakes __________. (p186) - ANS-Are
expected
Employees want to work for an employer who _________. (p179) - ANS-Stimulates their
dreams and aspirations
Employees who are enjoying a high level of job satisfaction are more likely to __________.
(p179) - ANS-Provide a high level of patient care
Nursing Home Administration (Human
Resources)
"it'll never work, " "we've tried that 20 times already," "yes, but..." are common responses to
new suggestions known as _____________. (p190) - ANS-Fire hoses
A charge nurse being encouraged to become a nurse practitioner and a nurse's aide being
supported to seek to become a licensed practical nurse are examples of a facility
commitment to provide employees ____________. (p185) - ANS-A career path
A compilation of facility policies that directly relate to work conditions is ____________.
(p172) - ANS-The employee handbook
A coordination and aggregated series of work elements used to produce an output, for
example, making a bed, is known as a ______________. (p149) - ANS-Task
A decrease in intestinal motility characteristically accompanies _______________. (p131) -
ANS-Aging
A director of nursing asking a nurse supervisors applicant, "What actions have you taken if
you disagree with a supervisior's decision?" is ____________. (p164) - ANS-Legal
A director of nursing who consults aides about whether they are prepared to receive new
admission and acts on the aids' decision as an attempt to ___________. (p189) -
ANS-Giving ownership to the aids and treat then as "business persons"
A facility of 120 patients with 30 to 40 new admissions each month would likely ________
physical therapy services. (p117) - ANS-Offer in-house
A facility of 120 patients with eight new admissions per month might _______________
physical therapy services. (p117) - ANS-Contract for
A good risk management-related reason for requiring a physical examination before any new
employees beings work it to _____________. (p167) - ANS-Provide a baseline against
which to assess later exams or claims
A good rule of thumb in the treatment of pain is to ____________. (p122-124) - ANS-Use the
lowest effective dose
A particular patient care-related concern the administrator should address when evaluating
the social worker's and activities director's work is _____________. (p136) - ANS-Whether
less responsive patients are receiving attention
A podiatrist is an important component of foot care in the nursing facility because
_____________. (p116) - ANS-Diabetics need podiatrists for safe toenail clippings
A test often used by facility personnel staff that has 100 questions asking respondents how
they feel or act in a variety of situations, then places respondents into categories of
introverted or extroverted, sensing or intuitive, thinking or feeling, and perceiving or judging
is the __________. (p181) - ANS-Myers-Briggs Type Indicator
Abuse, neglect, superficial/substantial injuries of unknown sources, misappropriated property
_______________. (P204) - ANS-Must be reported to authorities
, Activities such as empowering department heads, setting the tone, and setting territorial
disputes are normally associated more closely with the ______________. (p111) -
ANS-Administrator's office
Activities such as ensuring quality of care for all residents, advocating for all residents, and
developing and managing the budget are normally associated most closely with the
__________. (p110) - ANS-Administrator's office
After hiring an applicant, the staff development coordinator demands that the new hire bring
in a photograph or allow one to be made at the facility. This is _____. (p161) - ANS-Legal
Among the following, the most important needs to the staff from the administrator is to
__________. (p179) - ANS-Take a personal interest in them
An evaluator checking off the extent to which an employee meets a trait or requirement is
using a/an ____________. (p196) - ANS-Rating scale
An evaluator checking off the extent to which an employee meets a trait or requirement is
using a/an ____________. (p196) - ANS-Rating scale
An increase about of valuable personnel information can be obtained through using smart
____________. (p177) - ANS-ID badges
Applicants who lack fire in their hearts or passion for their work are ____________. (p170) -
ANS-Are not so easily taught these attributes
Being part of a facility that has a sense of purpose to which an employee can dedicate
energy with pride enhances an employee's _____. (p178) - ANS-Self-esteem
Career ladders are paths along which the employee __________. (p153) - ANS-Can hope to
progress
Closed medical staffs are more likely in ____________ facilities that serve a large
_____________ patient population. (p114) - ANS-Larger/Medicaid
Credit reports on job applicants _____________. (p166) - ANS-Require the applicant's
permission
Deficiencies for housekeeping appear to be ______________. (p143) - ANS-Varying over
time
Dental care is also often a neglected area of care in nursing facilities because dentists
____________. (p115) - ANS-Are often insecure about functioning outside of their office with
complex cases
Dental care is often a neglected area of care in nursing facilities because dentists
__________. (p115) - ANS-Dentists are typically reimbursed approximately half the office fee
Department heads who conform are defensive, produce detailed substantiation of
unimportant problems, and give invalid information illustrate ___________. (p187) -
ANS-Argyis's belief that organizations tent to treat employees as immature
Department heads who consistently give high ratings to avoid conflict illustrate the
_____________. (p196) - ANS-Leniency error
During the years 1993 to 2006, the major area in dietary services that needed improvement
in the view of the inspectors was ______________. (p132) - ANS-Sanitary conditions
Employee education offered throughout the work career of the employee, often a mandatory
nature, is typically referred to as __________. (p175) - ANS-Inservice training
Employees prefer to work in a facility in which mistakes __________. (p186) - ANS-Are
expected
Employees want to work for an employer who _________. (p179) - ANS-Stimulates their
dreams and aspirations
Employees who are enjoying a high level of job satisfaction are more likely to __________.
(p179) - ANS-Provide a high level of patient care
