Professional Selling Exam #4 questions
well answered graded A+
Follow-Up - correct answer ✔✔Maintaining contact with a customer or prospect in order to evaluate the
effectiveness of the product and the satisfaction of the customer.
Business Friendship - correct answer ✔✔The relationship formed between a salesperson and client that
revolves around business-related issues.
Acquaintances - correct answer ✔✔People you know little about.
Friends - correct answer ✔✔People known for some time and with whom we share common interest
and/or hobbies.
Intimate Friends - correct answer ✔✔People known on a deeper, more personal level than a friend.
Sales Territory - correct answer ✔✔The group of customers or a geographical area assigned to a
saleperson.
Account Analysis - correct answer ✔✔The process pf analyzing each prospect and customer to maximize
the chances of reaching a sales goal.
Key Accounts - correct answer ✔✔Accounts the loss of which would greatly affect sales and profits.
ELMS System - correct answer ✔✔The process of dividing customers into varying size accounts.
Break-Even Analysis - correct answer ✔✔A quantitative technique for determining the level of sales at
which total revenue equals total cost.
well answered graded A+
Follow-Up - correct answer ✔✔Maintaining contact with a customer or prospect in order to evaluate the
effectiveness of the product and the satisfaction of the customer.
Business Friendship - correct answer ✔✔The relationship formed between a salesperson and client that
revolves around business-related issues.
Acquaintances - correct answer ✔✔People you know little about.
Friends - correct answer ✔✔People known for some time and with whom we share common interest
and/or hobbies.
Intimate Friends - correct answer ✔✔People known on a deeper, more personal level than a friend.
Sales Territory - correct answer ✔✔The group of customers or a geographical area assigned to a
saleperson.
Account Analysis - correct answer ✔✔The process pf analyzing each prospect and customer to maximize
the chances of reaching a sales goal.
Key Accounts - correct answer ✔✔Accounts the loss of which would greatly affect sales and profits.
ELMS System - correct answer ✔✔The process of dividing customers into varying size accounts.
Break-Even Analysis - correct answer ✔✔A quantitative technique for determining the level of sales at
which total revenue equals total cost.
