OTP Terms UPDATED ACTUAL Exam
Questions and CORRECT Answers
3rd Present Window - CORRECT ANSWER - A third DT window at the DT-exit side of the
Lobby. This is where a crew person can hand out the "Pull Forward" order.
A/B Switch - CORRECT ANSWER - A device used to switch the printer on one side of the
Heated Prep Table from Lunch(A) to Breakfast(B).
ABS - CORRECT ANSWER - Automated Beverage System. Legacy version - Connects
through Serial Hub.
ABS 2.0 - CORRECT ANSWER - Automated Beverage System. Next Generation version -
Connects through network cable to network switch.
Aruba Gateway Controller - CORRECT ANSWER - This device allows your restaurant to
communicate with the internet. It allows outbound network traffic and prevents unauthorized
incoming network traffic
Aruba Network Switch - CORRECT ANSWER - The network switch connects devices within
a network and forwards data packets to and from those devices. This is your LAN (local area
network). All switch ports run at 1GB speeds, are PoE enabled, and are Managed.
ATEN - CORRECT ANSWER - Manufacturer of different device in the restaurant including
ATEN USB Extenders, ATEN KVM Switch, IC-45 Adaptors.
ATOS - CORRECT ANSWER - The IT support desk contact for the restaurant. 1-800-515-
3636
BDAP - CORRECT ANSWER - Beverage and Dessert As Production. This includes two
controllers in the present booth area or hallway with Forward Present Window and Includes 2
monitors that could either be mirrored or routed using Restaurant File Maintenance.
, Biometric Reader - CORRECT ANSWER - A device that allows a user to scan their
fingerprint to be identified/login.
Biscuit Box - CORRECT ANSWER - The beige or grey colored box that the network jacks
are mounted into. Homeruns connect from the back of the network jacks here and go through the
wall and into the back of the Patch Panel
BOS 5.0 - CORRECT ANSWER - Latest version of Back Office Server software which
retired the ISP and now has C&I software.
BumpBar - CORRECT ANSWER - A device that enables orders to be served, held, and
managed by pressing corresponding buttons.
Cash Drawer - CORRECT ANSWER - Cash drawers are mounted below the counter to store
money collected from customers.
Cat5e - CORRECT ANSWER - Category 5 enhanced cable. Transmits Data - Most common
cable type used in McDonald's. Can support PoE.
Cat6 - CORRECT ANSWER - Category 6 cable. Transmits data and power at a higher rate for
digital media. Used in DMB's at McDonald's. Can support PoE and data
CBB - CORRECT ANSWER - Combined Beverage Business, otherwise known as the
McCafé area. This is where specialty drinks are made
C/D - CORRECT ANSWER - Cash Drawer
C&I - CORRECT ANSWER - Cash and Inventory in QSRsoft application to track drawer
count downs, inventory, and other restaurant data.
Questions and CORRECT Answers
3rd Present Window - CORRECT ANSWER - A third DT window at the DT-exit side of the
Lobby. This is where a crew person can hand out the "Pull Forward" order.
A/B Switch - CORRECT ANSWER - A device used to switch the printer on one side of the
Heated Prep Table from Lunch(A) to Breakfast(B).
ABS - CORRECT ANSWER - Automated Beverage System. Legacy version - Connects
through Serial Hub.
ABS 2.0 - CORRECT ANSWER - Automated Beverage System. Next Generation version -
Connects through network cable to network switch.
Aruba Gateway Controller - CORRECT ANSWER - This device allows your restaurant to
communicate with the internet. It allows outbound network traffic and prevents unauthorized
incoming network traffic
Aruba Network Switch - CORRECT ANSWER - The network switch connects devices within
a network and forwards data packets to and from those devices. This is your LAN (local area
network). All switch ports run at 1GB speeds, are PoE enabled, and are Managed.
ATEN - CORRECT ANSWER - Manufacturer of different device in the restaurant including
ATEN USB Extenders, ATEN KVM Switch, IC-45 Adaptors.
ATOS - CORRECT ANSWER - The IT support desk contact for the restaurant. 1-800-515-
3636
BDAP - CORRECT ANSWER - Beverage and Dessert As Production. This includes two
controllers in the present booth area or hallway with Forward Present Window and Includes 2
monitors that could either be mirrored or routed using Restaurant File Maintenance.
, Biometric Reader - CORRECT ANSWER - A device that allows a user to scan their
fingerprint to be identified/login.
Biscuit Box - CORRECT ANSWER - The beige or grey colored box that the network jacks
are mounted into. Homeruns connect from the back of the network jacks here and go through the
wall and into the back of the Patch Panel
BOS 5.0 - CORRECT ANSWER - Latest version of Back Office Server software which
retired the ISP and now has C&I software.
BumpBar - CORRECT ANSWER - A device that enables orders to be served, held, and
managed by pressing corresponding buttons.
Cash Drawer - CORRECT ANSWER - Cash drawers are mounted below the counter to store
money collected from customers.
Cat5e - CORRECT ANSWER - Category 5 enhanced cable. Transmits Data - Most common
cable type used in McDonald's. Can support PoE.
Cat6 - CORRECT ANSWER - Category 6 cable. Transmits data and power at a higher rate for
digital media. Used in DMB's at McDonald's. Can support PoE and data
CBB - CORRECT ANSWER - Combined Beverage Business, otherwise known as the
McCafé area. This is where specialty drinks are made
C/D - CORRECT ANSWER - Cash Drawer
C&I - CORRECT ANSWER - Cash and Inventory in QSRsoft application to track drawer
count downs, inventory, and other restaurant data.
