AN 300 Anita Lee-Post Exam
1 fully solved & verified for
accuracy(guaranteed pass)
Operations Management (OM) - answer the business function that
plans, organizes, coordinates, and controls the resources needed to
produce a company's goods and services
Role of OM - answer to transform a company's inputs into the
finished goods or services
Value Added - answer the net increase created during the
transformation of inputs into final outputs
Efficiency - answer performing activities well and at the lowest
possible cost
ratio of actual output to standard output
Manufacturing Organizations - answer organizations that primarily
produce a tangible product and typically have low customer contact
Service Organizations - answer organizations that primarily produce
an intangible product, such as ideas, assistance info, and typically
have high customer contact
Strategic Decisions - answer decisions that set the direction for the
entire company; they are broad in scope and long-term in nature
,Tactical Decisions - answer decisions that are specific and short-
term in nature and are bound by strategic decisions
Industrial Revolution - answer an industry movement that changed
production by substituting machine power for labor power (1770s -
1790)
Scientific Management - answer an approach to management that
focused on improving output by redesigning jobs and determining
acceptable levels of worker output
Hawthorne Studies - answer the studies responsible for creating the
human relations movement, which focused on giving more
consideration to workers' needs
Human Relations Movement - answer a philosophy based on the
recognition that factors other than money can contribute to worker
productivity
Management Science - answer a field of study that focuses on the
development of quantitative techniques to solve operations
problems
Just In Time (JIT) - answer a philosophy designed to achieve high-
volume production through elimination of waste and continuous
improvement
Total Quality Management (TQM) - answer philosophy that seeks to
improve quality by eliminating causes of product defects and by
making quality the responsibility of everyone in the organization
Reengineering - answer redesigning a company's processes to make
them more efficient
, Flexibility - answer an organizational strategy in which the company
attempts to offer a greater variety of product choices to its
customers
Mass Customization - answer the ability of a firm to highly
customize its goods and services at high volumes
Time-Based Competition - answer an organizational strategy
focusing on efforts to develop new products and deliver them to
customers faster than competitors
Supply Chain Management (SCM) - answer management of the flow
of materials from suppliers to customers in order to reduce overall
cost and increase responsiveness to customers
Global Marketplace - answer a trend in business focusing on
customers, suppliers, and competitors from a global perspective
Sustainability - answer a trend in business to consciously reduce
waste, recycle, and reuse products and parts
Business-to-Business (B2B) - answer electronic commerce between
businesses
Business-to-Customers (B2C) - answer electronic commerce between
businesses and their customers
Customer-to-Customer (C2C) - answer electronic commerce between
customers
1 fully solved & verified for
accuracy(guaranteed pass)
Operations Management (OM) - answer the business function that
plans, organizes, coordinates, and controls the resources needed to
produce a company's goods and services
Role of OM - answer to transform a company's inputs into the
finished goods or services
Value Added - answer the net increase created during the
transformation of inputs into final outputs
Efficiency - answer performing activities well and at the lowest
possible cost
ratio of actual output to standard output
Manufacturing Organizations - answer organizations that primarily
produce a tangible product and typically have low customer contact
Service Organizations - answer organizations that primarily produce
an intangible product, such as ideas, assistance info, and typically
have high customer contact
Strategic Decisions - answer decisions that set the direction for the
entire company; they are broad in scope and long-term in nature
,Tactical Decisions - answer decisions that are specific and short-
term in nature and are bound by strategic decisions
Industrial Revolution - answer an industry movement that changed
production by substituting machine power for labor power (1770s -
1790)
Scientific Management - answer an approach to management that
focused on improving output by redesigning jobs and determining
acceptable levels of worker output
Hawthorne Studies - answer the studies responsible for creating the
human relations movement, which focused on giving more
consideration to workers' needs
Human Relations Movement - answer a philosophy based on the
recognition that factors other than money can contribute to worker
productivity
Management Science - answer a field of study that focuses on the
development of quantitative techniques to solve operations
problems
Just In Time (JIT) - answer a philosophy designed to achieve high-
volume production through elimination of waste and continuous
improvement
Total Quality Management (TQM) - answer philosophy that seeks to
improve quality by eliminating causes of product defects and by
making quality the responsibility of everyone in the organization
Reengineering - answer redesigning a company's processes to make
them more efficient
, Flexibility - answer an organizational strategy in which the company
attempts to offer a greater variety of product choices to its
customers
Mass Customization - answer the ability of a firm to highly
customize its goods and services at high volumes
Time-Based Competition - answer an organizational strategy
focusing on efforts to develop new products and deliver them to
customers faster than competitors
Supply Chain Management (SCM) - answer management of the flow
of materials from suppliers to customers in order to reduce overall
cost and increase responsiveness to customers
Global Marketplace - answer a trend in business focusing on
customers, suppliers, and competitors from a global perspective
Sustainability - answer a trend in business to consciously reduce
waste, recycle, and reuse products and parts
Business-to-Business (B2B) - answer electronic commerce between
businesses
Business-to-Customers (B2C) - answer electronic commerce between
businesses and their customers
Customer-to-Customer (C2C) - answer electronic commerce between
customers
