MNGT 3460 - Test 1 - Chapter 2
Questions and Answers 100% Pass
Diversity - ✔✔refers to the ways in which people are similar or different from each
other. It may be defined by any characteristic that varies within a particular work unit
such as gender, race, age, education, tenure, or functional background (such as being an
engineer versus being an accountant).
-Higher Creativity in Decision Making
-Better understanding and service of customers
-More satisfied workforce
-Higher stock prices
-Lower Litigation Expenses
-Higher company performance - ✔✔What are the benefits of diversity?
-Similarity-Attraction Phenomenon
-Faultlines
-Primary/Secondary Categories
Brittie Donald, All Rights Reserved © 2025 1
, -Surface/Deep levels - ✔✔What are the challenges of diversity
Similarity-Attraction Phenomenon - ✔✔the tendency for individuals to be attracted to
similar individuals.
Faultlines - ✔✔is an attribute along which a group is split into subgroups. For example,
in a group with three female and three male members, gender may act as this because
the female members may see themselves as separate from the male members.
Surface Level Diveristy - ✔✔includes traits that are highly visible to us and those
around us, such as race, gender, and age.
Deep Level Diversity - ✔✔includes values, beliefs, and attitudes.
example of earning gaps - ✔✔One explanation is that women are more likely to have
gaps in their résumés because they are more likely to take time off to have children.
Women are still the primary caregiver for young children in many families and career
gaps tend to affect earnings potential because it prevents employees from accumulating
job tenure. Another potential explanation is that women are less likely to pursue high-
paying occupations such as engineering and business.
1. Individualism - Collectivism
2. Power Distance
3. Uncertainty Avoidance
Brittie Donald, All Rights Reserved © 2025 2
Questions and Answers 100% Pass
Diversity - ✔✔refers to the ways in which people are similar or different from each
other. It may be defined by any characteristic that varies within a particular work unit
such as gender, race, age, education, tenure, or functional background (such as being an
engineer versus being an accountant).
-Higher Creativity in Decision Making
-Better understanding and service of customers
-More satisfied workforce
-Higher stock prices
-Lower Litigation Expenses
-Higher company performance - ✔✔What are the benefits of diversity?
-Similarity-Attraction Phenomenon
-Faultlines
-Primary/Secondary Categories
Brittie Donald, All Rights Reserved © 2025 1
, -Surface/Deep levels - ✔✔What are the challenges of diversity
Similarity-Attraction Phenomenon - ✔✔the tendency for individuals to be attracted to
similar individuals.
Faultlines - ✔✔is an attribute along which a group is split into subgroups. For example,
in a group with three female and three male members, gender may act as this because
the female members may see themselves as separate from the male members.
Surface Level Diveristy - ✔✔includes traits that are highly visible to us and those
around us, such as race, gender, and age.
Deep Level Diversity - ✔✔includes values, beliefs, and attitudes.
example of earning gaps - ✔✔One explanation is that women are more likely to have
gaps in their résumés because they are more likely to take time off to have children.
Women are still the primary caregiver for young children in many families and career
gaps tend to affect earnings potential because it prevents employees from accumulating
job tenure. Another potential explanation is that women are less likely to pursue high-
paying occupations such as engineering and business.
1. Individualism - Collectivism
2. Power Distance
3. Uncertainty Avoidance
Brittie Donald, All Rights Reserved © 2025 2
