MNGT 3460 exam 2 Questions and
Answers 100% Pass
The psychological response to demands when there is something at stake for the
individual, and where coping with these demands would tax or exceed the individual's
capacity or resources - ✔✔Stress
Demands that cause the stress response - ✔✔stressors
Negative consequences of the stress response - ✔✔strain
A theory that explains how stressful demands are perceived and appraised, as well as
how people respond to the perceptions and appraisals - ✔✔Transactional Theory of
Stress
Evaluation of whether a demand is stressful and, if it is, the implications of the stressor
in terms of personal goals and well-being - ✔✔Primary appraisal
When people determine how to cope with the various stressors they face -
✔✔Secondary appraisal
The two types of stressors are:
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,1.
2. - ✔✔1. Hindrance stressors
2. Challenge stressors
Stressors that tend to be appraised as thwarting progress toward growth and
achievement; obstacles - ✔✔Hindrance stressors
Stressors that tend to be appraised as opportunities for growth and achievement -
✔✔Challenge stressors
Types of Hindrance Stressors:
1.
2.
3.
4. - ✔✔1. Role Conflict
2. Role ambiguity
3. Role Overload
4. Daily hassles
When an employee has too many demands to work effectively - ✔✔Role Overload
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, When an individual has a lack of direction and information about what needs to be
done - ✔✔Role ambiguity
When others have conflicting expectations of what an individual needs to do - ✔✔Role
Conflict
Minor day-to-day demands that interfere with work accomplishment - ✔✔Daily hassles
Types of challenge stressors:
1.
2.
3. - ✔✔1. Time pressure
2. Work complexity
3. Work responsibility
The number and importance of the obligations that an employee has to others -
✔✔Work responsibility
The sense that the amount of time allotted to do a job is not quite enough - ✔✔Time
pressure
The degree to which job requirements tax or exceed employee capabilities - ✔✔Work
complexity
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Answers 100% Pass
The psychological response to demands when there is something at stake for the
individual, and where coping with these demands would tax or exceed the individual's
capacity or resources - ✔✔Stress
Demands that cause the stress response - ✔✔stressors
Negative consequences of the stress response - ✔✔strain
A theory that explains how stressful demands are perceived and appraised, as well as
how people respond to the perceptions and appraisals - ✔✔Transactional Theory of
Stress
Evaluation of whether a demand is stressful and, if it is, the implications of the stressor
in terms of personal goals and well-being - ✔✔Primary appraisal
When people determine how to cope with the various stressors they face -
✔✔Secondary appraisal
The two types of stressors are:
Brittie Donald, All Rights Reserved © 2025 1
,1.
2. - ✔✔1. Hindrance stressors
2. Challenge stressors
Stressors that tend to be appraised as thwarting progress toward growth and
achievement; obstacles - ✔✔Hindrance stressors
Stressors that tend to be appraised as opportunities for growth and achievement -
✔✔Challenge stressors
Types of Hindrance Stressors:
1.
2.
3.
4. - ✔✔1. Role Conflict
2. Role ambiguity
3. Role Overload
4. Daily hassles
When an employee has too many demands to work effectively - ✔✔Role Overload
Brittie Donald, All Rights Reserved © 2025 2
, When an individual has a lack of direction and information about what needs to be
done - ✔✔Role ambiguity
When others have conflicting expectations of what an individual needs to do - ✔✔Role
Conflict
Minor day-to-day demands that interfere with work accomplishment - ✔✔Daily hassles
Types of challenge stressors:
1.
2.
3. - ✔✔1. Time pressure
2. Work complexity
3. Work responsibility
The number and importance of the obligations that an employee has to others -
✔✔Work responsibility
The sense that the amount of time allotted to do a job is not quite enough - ✔✔Time
pressure
The degree to which job requirements tax or exceed employee capabilities - ✔✔Work
complexity
Brittie Donald, All Rights Reserved © 2025 3
