Questions with Correct Answers
Charles has the respect of his peers because he has a great deal of expertise and
knowledge about his industry. Which type of power does Charles have?
A. Legitimate
B. Reward
C. Coercive
D. Expert
E. Referent - ✔✔D. Expert
Andrew was involved in a dispute with Lacy at work. Andrew and Lacy could not
resolve their conflict, so they used _____, which involves a neutral third party that
facilitates discussion without formal authority to dictate a solution.
A. coalition
B. collaboration
C. negotiation
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, D. mediation
E. arbitration - ✔✔D. mediation
Power and influence have a _____ correlation with organizational commitment.
A. weak positive
B. moderate positive
C. strong positive
D. weak negative
E. moderate negative - ✔✔B. Moderate Positive
Jenna is a manager at a local electronics retailer. Jenna tends ask her subordinates for
their opinions and suggestions before she ultimately makes important decisions. Jenna
uses the_____ leader decision-making style.
A. autocratic
B. consultative
C. facilitative
D. delegative
E. transactional - ✔✔B. Consultative
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