HFT 4253 Modules 1,2,4, Test 1
With Complete Solution
Range of Lodging Property Alternatives - ANSWER Hostel, limited service
hotels, full service hotels, luxury hotels, destination resorts
The Lodging Industry has historically been linked to - ANSWER routes of
transportation
1920s - ANSWER we got trains which made it easier for people to travel
around the country and this created many new destination spots where
hotels were being built
1950s - ANSWER we got cars which made it even easier to travel and the 1st
Holiday Inn, Howard Johnson, and Marriott opened
We can also classify hotels by location - ANSWER Airport
Suburban
Urban
Highway
Resort
Line Department - ANSWER Those directly involved in the "chain of
command"
Directly responsible for revenues
, - Front office and food/beverage
Also responsible for property operations
- Housekeeping, maintenance, and engineering
Staff Department - ANSWER Providing technical, supportive assistance to
support line decision makers
Making recommendations to (but not decisions for) line decision makers
- Purchasing, human relations, and accounting
Revenue Center - ANSWER A hotel department that generates revenue
- Front office and food/beverage departments
- Also revenues from telephone services, space
rental, and fees from parking garages, vending
machines, and golf courses
Cost Center - ANSWER A hotel department that incurs costs in support of a
revenue center
- Marketing, maintenance, accounting, human
resources, and security departments
With Complete Solution
Range of Lodging Property Alternatives - ANSWER Hostel, limited service
hotels, full service hotels, luxury hotels, destination resorts
The Lodging Industry has historically been linked to - ANSWER routes of
transportation
1920s - ANSWER we got trains which made it easier for people to travel
around the country and this created many new destination spots where
hotels were being built
1950s - ANSWER we got cars which made it even easier to travel and the 1st
Holiday Inn, Howard Johnson, and Marriott opened
We can also classify hotels by location - ANSWER Airport
Suburban
Urban
Highway
Resort
Line Department - ANSWER Those directly involved in the "chain of
command"
Directly responsible for revenues
, - Front office and food/beverage
Also responsible for property operations
- Housekeeping, maintenance, and engineering
Staff Department - ANSWER Providing technical, supportive assistance to
support line decision makers
Making recommendations to (but not decisions for) line decision makers
- Purchasing, human relations, and accounting
Revenue Center - ANSWER A hotel department that generates revenue
- Front office and food/beverage departments
- Also revenues from telephone services, space
rental, and fees from parking garages, vending
machines, and golf courses
Cost Center - ANSWER A hotel department that incurs costs in support of a
revenue center
- Marketing, maintenance, accounting, human
resources, and security departments
