Freedom of Association correct answers Right for workers to unite to promote desired
employment conditions as a group
4 Layers of Diversity correct answers 1. Personality
2. Internal Dimensions
3. External Dimensions
4. Organizational Dimensions
Summary Offense correct answers Gross misconduct in which no prior warnings are required for
termination so long as a proper investigation and hearing was preformed
3 reasons to approach diversity as a strategic initative correct answers 1. To make it a priority
2. To allow for its complexity
3. To address organizational resistance to change
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Structural Org correct answers look at how the org is helped or hindered by its structure
Interventions include movement of decision making authority, mergers/acquisitions/divestitures
Interpersonal Org correct answers focus on work relationships between employees
Process/Technological Org correct answers focus on activities such as work flow and
departmental coordination
Most critical piece of effective performance management correct answers Clarity of performance
standards
For effective information management, a balance must be struck between: correct answers
Openness and security
Porter's 3 Successful generic strategies correct answers 1. Cost Leadership
2. Differentiation
3. Focus
2 functions of an HR audit correct answers 1. Help management understand what is happening in
HR
2. Allow HR to determine which programs should be eliminated or enhanced
Zero based Budgeting correct answers Everyone's budget starts at zero and departments must
present a case on how their budget will help the org's goals. Each department is then given a
priority rating
,Incremental budgeting correct answers aka line item budgeting, is based on the prior year's
budget being increased by a set percentage
According to Goleman, what leadership attribute separates good leaders from great leaders?
correct answers Emotional intelligence
4 T's that help an org increase global mindsets correct answers Travel, Teams, Training, &
Transfers
Trait Engagement correct answers The inherent personality-based elements that predispose an
individual to being engaged
Primary goal of supply analysis correct answers Obtain a snap shot of the current talent pool
Primary focus of organizational development correct answers Managing change and disrupting
the status quo
Pull Learning correct answers a continuous process where training is pulled seamlessly through
computers anywhere, at anytime
Behavioral Engagement correct answers The effort employees put into their jobs - occurs when
both Trait & State engagement are in place
Exempt status salary minimum correct answers Exempt individuals must make a minimum of
$455/week
ADA applies to companies with X number of employees correct answers 15
Upside risk correct answers Provides an opportunity that arises out of uncertainty of outcomes
(i.e. an early completion date)
What does Reservation mean in the context of diversity and inclusion? correct answers laws
mandate a percentage quota or other special considerations for specified minority groups or
ethnic communities, is often based on the concept that historic national discrimination against a
given minority requires counterbalancing favorable "affirmative actions."
Cultural determinism correct answers the idea that all human actions are the product of culture,
which denies the influence of other factors like physical environment and human biology on
human behavior
Short Term Assignee correct answers An assignee that goes to another country for a period of
less than 1 year without moving family
Globalist correct answers Someone that spends their entire career on international assignments
Repatriate correct answers One who returns from assignment
,International Assignee correct answers Traditional expat
Just in time Assignee correct answers Ad hoc, contract assignees
E-Procurement correct answers use of electronic communications and transaction processing
when buying (or contracting for/tendering) supplies and services
Leader vs. Manager correct answers Manager - Plans activities, organizes resources, directs tasks
Leader - Models group values, challenges the status quo, inspires & motivates others
Trait Theory of Leadership correct answers Leaders are assigned based on inherent personality
personalist traits, wisdom, & political skills
+ Some traits do commonly appear with leaders
- No proven correlation of success
- Discourages the development of leadership skills
Behavioral School of Leadership & key behaviors correct answers Leaders influence through
certain behaviors:
1) Consideration - employee centered (meeting the social and emotional needs of the group)
2) Initiating Structure - Job oriented (focus on task goals)
Blake & Mouton's Managerial (Leadership) Grid correct answers Behavioral leadership model,
designed to explain how leaders help organizations to reach their purposes
Blake-Mouton's Team Leader Definition correct answers lead by positive examples &
encouragement
Blake-Mouton's Authoritarian Definition correct answers do what you're told, not foster
collaboration
Blake-Mouton's Country Club Definition correct answers avoid discipline to protect
relationships
Blake-Mouton's Impoverished Definition correct answers delegate & disappear
Blake-Mouton's Middle of the Road Definition correct answers get work done, but are not
leaders
Situational Leadership correct answers Leaders can flex behaviors to meet the needs of unique
situations based on employee maturity
1) Relationship Behavior - support employees psychologically
2) Task Behavior - provide guidance on task completion
Hersey and Blanchard's situational leadership theory correct answers Telling - used when
employee lacks KSAs
, Selling - used when employee is capable of task, but requires explanation
Participating - used when employee is capable, but manager supports brainstorming
Delegating - used when employee no longer needs support
Fielder's Contingency Theory correct answers Situational leadership theory that states a leader is
most effective when the leader's skills match task & team needs creating "situational
favorableness"
situational favorableness is based on what key factors correct answers the degree to which a
particular situation either permits or denies a leader the chance to influence the behavior of group
members
1) Leader-member relations are strong
2) Task structure & requirements are clear
3) Leader can exert the power needed to reach the group goal
Path-Goal Theory of Leadership correct answers A situational leadership theory in which a
leader performs the behavior needed to keep the team on track towards their goal
Types of "path-goal theory" leadership behaviors (4) correct answers 1) Directive - define the
task/goal
2) Supportive - fulfill relationships & remove obstacles
3) Achievement - Motivate by setting challenging goals
4) Participative - control work & leverage group expertise through participative decision making
Emergent Theory of Leadership correct answers A leader gradually & naturally emerges &
exerts influences over others
Belbin's model of solo & team leadership correct answers Solo Leadership - Interferes in
everything, expects leaders to conform, collects "yes men," directs member activities, sets
objectives
Team Leadership - delegates team roles, embraces diverse styles, encourages constructive
disagreement, develops growth, creates vision
Authentic Transformational Leadership (4 key ideas) correct answers 1) Power - formal &
informal leaders arise at all org levels & they exercise their power by empowering others
2) Orientation - think in long term visions rather than short term results
3) EI - self awareness
4) Ethical Grounding - model & encourage org values
Strong vs Weak HR correct answers Strong - develop & coach others, build positive
relationships, model values, have functional expertise