IB Computer Science Topic 1.1 Exam
Questions With Correct Solutions Rated A+.
What are the two types of updates? - Answer Automatic and Manual
Lis some advantages of automatic updates - Answer Inexperienced users have an easy mechanism to
get their updates. No need for software manufacturer to contact each user when the update is ready to
be installed.
List some disadvantages of automatic updates - Answer Users will miss updates if they are not
connected to the internet. If updates bring a major change of system functions users may not be able to
know how it works.
List some advantages of manual updates - Answer Users have more control. User will know if the
update will bring major changes therefore learning how to use it before installing it.
List some disadvantages of manual updates - Answer Users might miss an update fixing security issues.
Users might not know how to install the update. User may harm the system by installing the update in a
wrong way. Users might lose the medium that contains the update.
What are some ways to prevent data loss? - Answer Backing up your information. Saving the
information you don't want lost on a CD or second hard disk.
List some causes of data loss - Answer Power out during storm, defect hard drives, system crashes and
malicious activity
What are some methods of delivering user training? - Answer Self Instruction, Formal Classes,
Remote/Online training
What are the three different types of user documentation? - Answer Help Files, Online Support, and
Printed Manuals
, What are help files? - Answer files supplied together in a system
What are some advantages of having help files? - Answer Accessible at any time when using the
program, gives general instructions on how to use the system, gives general instructions on how to solve
some major errors
What are some disadvantages of having help files? - Answer They can only be used after the system
been installed, they don't give any help when installing the solution. Usually deal with very general
errors. You have to look to find help for your problem.
What is an online support? - Answer Special web service hosted by the system's developer to provide
user documentation.
What are some advantages of online support? - Answer Constantly revised by the system's developer
to deal with most occurring problems (FAQ). Often provide the option of live support. Often have search
capabilities built in.
What are the disadvantages of online support? - Answer They are useless without the internet. Live
support not useful for those who are less experienced in the computer field.
What are printed manuals? - Answer Printed manuals are printed on paper and supplied together
within the system.
What are advantages of printed manuals? - Answer They can be read through by users before starting
to work with the new system. Always available, and they give help installing the system.
What are the disadvantages of printed manuals? - Answer They can be lost, the booklet can be small
and provide little information, may not be updated every time the system is updated.
How important is user documentation? - Answer Crucial part of a system as it is the document that
explains the working of the system to the user.
Questions With Correct Solutions Rated A+.
What are the two types of updates? - Answer Automatic and Manual
Lis some advantages of automatic updates - Answer Inexperienced users have an easy mechanism to
get their updates. No need for software manufacturer to contact each user when the update is ready to
be installed.
List some disadvantages of automatic updates - Answer Users will miss updates if they are not
connected to the internet. If updates bring a major change of system functions users may not be able to
know how it works.
List some advantages of manual updates - Answer Users have more control. User will know if the
update will bring major changes therefore learning how to use it before installing it.
List some disadvantages of manual updates - Answer Users might miss an update fixing security issues.
Users might not know how to install the update. User may harm the system by installing the update in a
wrong way. Users might lose the medium that contains the update.
What are some ways to prevent data loss? - Answer Backing up your information. Saving the
information you don't want lost on a CD or second hard disk.
List some causes of data loss - Answer Power out during storm, defect hard drives, system crashes and
malicious activity
What are some methods of delivering user training? - Answer Self Instruction, Formal Classes,
Remote/Online training
What are the three different types of user documentation? - Answer Help Files, Online Support, and
Printed Manuals
, What are help files? - Answer files supplied together in a system
What are some advantages of having help files? - Answer Accessible at any time when using the
program, gives general instructions on how to use the system, gives general instructions on how to solve
some major errors
What are some disadvantages of having help files? - Answer They can only be used after the system
been installed, they don't give any help when installing the solution. Usually deal with very general
errors. You have to look to find help for your problem.
What is an online support? - Answer Special web service hosted by the system's developer to provide
user documentation.
What are some advantages of online support? - Answer Constantly revised by the system's developer
to deal with most occurring problems (FAQ). Often provide the option of live support. Often have search
capabilities built in.
What are the disadvantages of online support? - Answer They are useless without the internet. Live
support not useful for those who are less experienced in the computer field.
What are printed manuals? - Answer Printed manuals are printed on paper and supplied together
within the system.
What are advantages of printed manuals? - Answer They can be read through by users before starting
to work with the new system. Always available, and they give help installing the system.
What are the disadvantages of printed manuals? - Answer They can be lost, the booklet can be small
and provide little information, may not be updated every time the system is updated.
How important is user documentation? - Answer Crucial part of a system as it is the document that
explains the working of the system to the user.
