©THESTAR 2024/2025 ALL RIGHTS RESERVED.
MGT 3620 Exam 2 Questions And Answers
100% Guaranteed Pass.
Motivation - Answer✔set of energetic forces that originates both within and outside an
employee, initiates work-related effort
What does motivation determine? - Answer✔Direction, intensity, and persistence of effort
Expectancy Theory - Answer✔the cognitive process employees go through to make choices
among different voluntary responses
Expectancy - Answer✔high level of effort will result in the successful performance of some task
Instrumentality - Answer✔successful performance results in some outcomes
Valence - Answer✔anticipated value of the outcomes associated with performance
self-efficacy - Answer✔a person that has the capabilities needed for a task
What factors increase self-efficacy? - Answer✔past accomplishments, vicarious experiences,
verbal persuation, & emotional cues
extrinsic motivation (trying to get paid) - Answer✔motivation controlled by contingency
depending on task performance
intrinsic motivation (pride of accomplishment) - Answer✔motivation felt when task
performance is its own reward
meaning of money - Answer✔motivation felt when task performance is its own reward
Three dimensions of the view of money? - Answer✔achievement, respect, & freedom
achievement - Answer✔money symbolizes success
respect - Answer✔money brings respect in the community
freedom - Answer✔money provides opportunity
1|Page
, ©THESTAR 2024/2025 ALL RIGHTS RESERVED.
motivational force equation - Answer✔Expectancy x Instrumentality x Valence (E -> P) x [P->O)
xV
Goal Setting Theory - Answer✔goals as the primary drivers of the intensity and persistence of
effort (motivation)
specific and difficult goals - Answer✔Goals that stretch an employee to perform at his or her
maximum level while still staying within the boundaries of his or her ability
What is the relationship between goal difficulty and task performance? - Answer✔When goals
are easy, task effort is lower, when goals are harder---task effort maximizes
self-set goals - Answer✔internalized goals that people use to monitor their own task progress
How do self-set goals relate to task strategies? - Answer✔goals trigger the creation of task
strategies in order to obtain successful performance
Feedback - Answer✔updates on employee progress toward goal attainment
task complexity - Answer✔how complicated information and actions involved in a task are, as
well as how much the task changes
goal commitment - Answer✔person accepts a goal and is determined to try to reach it
What strategies can be used to foster commitment? - Answer✔Rewards, Publicity, Support,
Participation, & Resources
SMART Goals - Answer✔Specific, Measurable, Achievable, Results-Based, Time-Sensitive goals
(strong acceptable goals)
Equity Theory - Answer✔employees create mental ledger of outcomes and inputs from their
job duties
outcomes and inputs - Answer✔inputs: effort, skills, & perfomance
outputs: benefits, pay, & rewards
What are the different forms of (in)equity? - Answer✔equity, underrewarded inequity, &
overrewarded equity
How to restore balance of the equity forms? - Answer✔Equity = no action
under rewarded= grow outcomes; shrink inputs
2|Page
, ©THESTAR 2024/2025 ALL RIGHTS RESERVED.
overrewarded= shrink outcomes; grow inputs
Who is the comparison other? What types of comparison others are there (internal and
external)? - Answer✔def: person who provides an intuitive frame of reference for judging
equity
types:
internal: refer to someone in the same company
external:
refer to someone in a different company
psychological empowerment - Answer✔energy rooted in the belief that work tasks contribute
to some larger purpose
Meaningfulness - Answer✔captures the value of a work goal or purpose
Self-determination - Answer✔sense of choice in the initiation and continuation of work tasks
competence - Answer✔person's belief in his or her capability to perform work tasks
successfully
impact - Answer✔a person's actions "make a difference"
How does psychological empowerment impact motivation? - Answer✔its serves as a form of
intrinsic motivation. jobs with high levels of variety, significance, and autonomy can be
intrinsically motivating.
What are the relationships between motivation and job performance (positive strong
)and organization commitment (? - Answer✔- Motivation has a strong positive relationship with
job performance
- Motivation has a moderate positive relationship with organizational commitment
How do different types of pay systems impact employee motivation? - Answer✔different pay
systems inspire employees to become more motivated
3|Page
MGT 3620 Exam 2 Questions And Answers
100% Guaranteed Pass.
Motivation - Answer✔set of energetic forces that originates both within and outside an
employee, initiates work-related effort
What does motivation determine? - Answer✔Direction, intensity, and persistence of effort
Expectancy Theory - Answer✔the cognitive process employees go through to make choices
among different voluntary responses
Expectancy - Answer✔high level of effort will result in the successful performance of some task
Instrumentality - Answer✔successful performance results in some outcomes
Valence - Answer✔anticipated value of the outcomes associated with performance
self-efficacy - Answer✔a person that has the capabilities needed for a task
What factors increase self-efficacy? - Answer✔past accomplishments, vicarious experiences,
verbal persuation, & emotional cues
extrinsic motivation (trying to get paid) - Answer✔motivation controlled by contingency
depending on task performance
intrinsic motivation (pride of accomplishment) - Answer✔motivation felt when task
performance is its own reward
meaning of money - Answer✔motivation felt when task performance is its own reward
Three dimensions of the view of money? - Answer✔achievement, respect, & freedom
achievement - Answer✔money symbolizes success
respect - Answer✔money brings respect in the community
freedom - Answer✔money provides opportunity
1|Page
, ©THESTAR 2024/2025 ALL RIGHTS RESERVED.
motivational force equation - Answer✔Expectancy x Instrumentality x Valence (E -> P) x [P->O)
xV
Goal Setting Theory - Answer✔goals as the primary drivers of the intensity and persistence of
effort (motivation)
specific and difficult goals - Answer✔Goals that stretch an employee to perform at his or her
maximum level while still staying within the boundaries of his or her ability
What is the relationship between goal difficulty and task performance? - Answer✔When goals
are easy, task effort is lower, when goals are harder---task effort maximizes
self-set goals - Answer✔internalized goals that people use to monitor their own task progress
How do self-set goals relate to task strategies? - Answer✔goals trigger the creation of task
strategies in order to obtain successful performance
Feedback - Answer✔updates on employee progress toward goal attainment
task complexity - Answer✔how complicated information and actions involved in a task are, as
well as how much the task changes
goal commitment - Answer✔person accepts a goal and is determined to try to reach it
What strategies can be used to foster commitment? - Answer✔Rewards, Publicity, Support,
Participation, & Resources
SMART Goals - Answer✔Specific, Measurable, Achievable, Results-Based, Time-Sensitive goals
(strong acceptable goals)
Equity Theory - Answer✔employees create mental ledger of outcomes and inputs from their
job duties
outcomes and inputs - Answer✔inputs: effort, skills, & perfomance
outputs: benefits, pay, & rewards
What are the different forms of (in)equity? - Answer✔equity, underrewarded inequity, &
overrewarded equity
How to restore balance of the equity forms? - Answer✔Equity = no action
under rewarded= grow outcomes; shrink inputs
2|Page
, ©THESTAR 2024/2025 ALL RIGHTS RESERVED.
overrewarded= shrink outcomes; grow inputs
Who is the comparison other? What types of comparison others are there (internal and
external)? - Answer✔def: person who provides an intuitive frame of reference for judging
equity
types:
internal: refer to someone in the same company
external:
refer to someone in a different company
psychological empowerment - Answer✔energy rooted in the belief that work tasks contribute
to some larger purpose
Meaningfulness - Answer✔captures the value of a work goal or purpose
Self-determination - Answer✔sense of choice in the initiation and continuation of work tasks
competence - Answer✔person's belief in his or her capability to perform work tasks
successfully
impact - Answer✔a person's actions "make a difference"
How does psychological empowerment impact motivation? - Answer✔its serves as a form of
intrinsic motivation. jobs with high levels of variety, significance, and autonomy can be
intrinsically motivating.
What are the relationships between motivation and job performance (positive strong
)and organization commitment (? - Answer✔- Motivation has a strong positive relationship with
job performance
- Motivation has a moderate positive relationship with organizational commitment
How do different types of pay systems impact employee motivation? - Answer✔different pay
systems inspire employees to become more motivated
3|Page
