Industrial Psychology Exam 1 UPDATED
Exam Questions and CORRECT Answers
What is I/O Psychology? - CORRECT ANSWER - The study of behavior in work
situations. The application of psychology to people at work.
What is APA? - CORRECT ANSWER - American Psychological Association: the largest
scientific and professional organization of psychologists in the United States.
Scientist-practitioner model - CORRECT ANSWER - A model of training of professional
psychologists that emphasizes the development of both research and clinical skills.
The Scientist-practitioner Gap - CORRECT ANSWER - Refers to the division between
psychologists who believe that clinical practice should be heavily informed by empirical studies
and those who believe clinical judgment and intuition should be paramount.
Selection and Placement - CORRECT ANSWER - Finding and hiring the right employees
for your organization and then putting them into the jobs for which they are best suited.
Training and Development - CORRECT ANSWER - Training and development involves
improving the effectiveness of organizations and the individuals and teams within them.
Performance Appraisal - CORRECT ANSWER - The job performance of an employee is
documented and evaluated
Organization Development - CORRECT ANSWER - The study of successful
organizational change and performance
Quality of Work Life - CORRECT ANSWER - Overall focus on employee as a person
rather than just the work done by him/her. It basically talks about the methods in which an
organization can ensure the holistic well-being of an employee instead of just focusing on work-
related aspects.
, Fields of I/O Psychology - CORRECT ANSWER - 1. Selection and Placement
2. Training and Development
3. Performance Management
4. Organizational Effectiveness
5. Quality of Work Life
Licensing of Psychologists - CORRECT ANSWER - Regulated by licensing law in every
state. Governed by state regulatory boards.
The Early Years (1900-1916) - CORRECT ANSWER - Emergence of capitalism - concern
with worker productivity and efficiency. Two influences at this time.
1. Basic Psychological Research- Walter Dill Scott, Hugo Munsterberg, Galton
2. Industrial Engineers- Frederick Taylor, Frank and Lilian Gilbreth (therblig)
World War I (1916-1918) - CORRECT ANSWER - Era of personnel testing. Robert
Yerkes and the Army Alpha and Beta Tests to screen recruits
Army Alpha Test - CORRECT ANSWER - Determine whether recruits could read English
and to help in assigning new soldiers to tasks and training that were consistent with their
abilities.
Army Beta Test - CORRECT ANSWER - A nonverbal intelligence test developed during
WWI by I/O psychologists to assess illiterate recruits.
Between the Wars (1919-1940) - CORRECT ANSWER - Hawthorne studies- Western
Electric and Harvard: revealed the complexity of human behavior
World War II (1941-1945) - CORRECT ANSWER - Army invited psychologists in: Army
General Classification Test (AGCT)- classification of employees into different jobs (group
testing), Situational Stress Tests (OSS)- emotional stress and the ability to tolerate frustration
Exam Questions and CORRECT Answers
What is I/O Psychology? - CORRECT ANSWER - The study of behavior in work
situations. The application of psychology to people at work.
What is APA? - CORRECT ANSWER - American Psychological Association: the largest
scientific and professional organization of psychologists in the United States.
Scientist-practitioner model - CORRECT ANSWER - A model of training of professional
psychologists that emphasizes the development of both research and clinical skills.
The Scientist-practitioner Gap - CORRECT ANSWER - Refers to the division between
psychologists who believe that clinical practice should be heavily informed by empirical studies
and those who believe clinical judgment and intuition should be paramount.
Selection and Placement - CORRECT ANSWER - Finding and hiring the right employees
for your organization and then putting them into the jobs for which they are best suited.
Training and Development - CORRECT ANSWER - Training and development involves
improving the effectiveness of organizations and the individuals and teams within them.
Performance Appraisal - CORRECT ANSWER - The job performance of an employee is
documented and evaluated
Organization Development - CORRECT ANSWER - The study of successful
organizational change and performance
Quality of Work Life - CORRECT ANSWER - Overall focus on employee as a person
rather than just the work done by him/her. It basically talks about the methods in which an
organization can ensure the holistic well-being of an employee instead of just focusing on work-
related aspects.
, Fields of I/O Psychology - CORRECT ANSWER - 1. Selection and Placement
2. Training and Development
3. Performance Management
4. Organizational Effectiveness
5. Quality of Work Life
Licensing of Psychologists - CORRECT ANSWER - Regulated by licensing law in every
state. Governed by state regulatory boards.
The Early Years (1900-1916) - CORRECT ANSWER - Emergence of capitalism - concern
with worker productivity and efficiency. Two influences at this time.
1. Basic Psychological Research- Walter Dill Scott, Hugo Munsterberg, Galton
2. Industrial Engineers- Frederick Taylor, Frank and Lilian Gilbreth (therblig)
World War I (1916-1918) - CORRECT ANSWER - Era of personnel testing. Robert
Yerkes and the Army Alpha and Beta Tests to screen recruits
Army Alpha Test - CORRECT ANSWER - Determine whether recruits could read English
and to help in assigning new soldiers to tasks and training that were consistent with their
abilities.
Army Beta Test - CORRECT ANSWER - A nonverbal intelligence test developed during
WWI by I/O psychologists to assess illiterate recruits.
Between the Wars (1919-1940) - CORRECT ANSWER - Hawthorne studies- Western
Electric and Harvard: revealed the complexity of human behavior
World War II (1941-1945) - CORRECT ANSWER - Army invited psychologists in: Army
General Classification Test (AGCT)- classification of employees into different jobs (group
testing), Situational Stress Tests (OSS)- emotional stress and the ability to tolerate frustration
