DEVOTED CERTIFICATION TEST 2025 NEW SOLUTION FOR SUMMER
PREP.//
Which ANSWER best describes the options an agent has for
completing a scope of appointment (SOA) with Devoted Health
Electronic in-person
Paper
Electronic Remote Text or Email
Telephonice
All of the Above - ANSWER-All of the Above
Which ANSWER best describes our main component(s) of our model
of care?
Care Coordination
Quality of Performance & Improvements
Provider Network
Poipulation Description
All of the Above - ANSWER-All of the Above
How many days in advance must agents register informal or
educational events with Devoted Health? - ANSWER-7 days
Which ANSWER best describes what is important to review with a
prospect during our sales presentations related to prescriptions -
ANSWER-All of these
, The Devoted Health Guides...
Are only available to Devoted Health special needs plan members.
Consist of a team of clinical and service professionals who work
together for each of our members.
Do not attempt to build long lasting relationships built on trust and
guidance with Devoted members.
Act as travel agents to plan vacations for Devoted members. -
ANSWER-Consist of a team of clinical and service professionals who
work together for each of our members.
True or False - A Devoted Health HMO or PPO MA only member may
also have a stand alone prescription drug plan - ANSWER-False
In what situation is an agent representing Devoted Health required to
review the entire summary of benefits during a compliant sales
presentation to a prospect? - ANSWER-On every sales presentation.
True or False - Completing an HRA is not a required part of the
enrollment process, but it is highly encouraged as it can help identify
important programs available to the member. - ANSWER-TRUE
Mrs. Davis is a Devoted Health HMO member and on March 21st calls
Angie her Devoted sales agent stating that she wants to switch her
PREP.//
Which ANSWER best describes the options an agent has for
completing a scope of appointment (SOA) with Devoted Health
Electronic in-person
Paper
Electronic Remote Text or Email
Telephonice
All of the Above - ANSWER-All of the Above
Which ANSWER best describes our main component(s) of our model
of care?
Care Coordination
Quality of Performance & Improvements
Provider Network
Poipulation Description
All of the Above - ANSWER-All of the Above
How many days in advance must agents register informal or
educational events with Devoted Health? - ANSWER-7 days
Which ANSWER best describes what is important to review with a
prospect during our sales presentations related to prescriptions -
ANSWER-All of these
, The Devoted Health Guides...
Are only available to Devoted Health special needs plan members.
Consist of a team of clinical and service professionals who work
together for each of our members.
Do not attempt to build long lasting relationships built on trust and
guidance with Devoted members.
Act as travel agents to plan vacations for Devoted members. -
ANSWER-Consist of a team of clinical and service professionals who
work together for each of our members.
True or False - A Devoted Health HMO or PPO MA only member may
also have a stand alone prescription drug plan - ANSWER-False
In what situation is an agent representing Devoted Health required to
review the entire summary of benefits during a compliant sales
presentation to a prospect? - ANSWER-On every sales presentation.
True or False - Completing an HRA is not a required part of the
enrollment process, but it is highly encouraged as it can help identify
important programs available to the member. - ANSWER-TRUE
Mrs. Davis is a Devoted Health HMO member and on March 21st calls
Angie her Devoted sales agent stating that she wants to switch her
