Exam Questions and CORRECT Answers
Research shows that those organizations that are more effective limit the amount of feedback
they provide employees, limit the amount of information shared, and allow roles to be
ambiguous. - CORRECT ANSWER - FALSE
Research indicates that effective organizations tend to
a. centralize their decision making.
b. have a very large differential in pay between the lowest paid employee and the CEO.
c. hire the first person available for any job opening.
d. provide as much employment security as possible to their employees.
e. all of the above - CORRECT ANSWER - d. provide as much employment security as
possible to their employees.
____ are based on the assumption that when individuals are presented with ambiguous stimuli,
for example pictures, their interpretations of these will reveal much about their personalities.
a. objective self-report measures
b. employment interviews
c. projective self-report measures
d. performance scales - CORRECT ANSWER - c. projective self-report measures
Jim's coworker, Jill, continuously interrupts him when they are speaking and working, she
flaunts her status in the organization to him, and other have told Jim that she talks about him
behind his back. He has asked her to stop. When he told other coworkers about the situation, they
said they've never had any problems with her. Which of the following labels of workplace
behavior would best describe what Jim has experienced?
a. bullying c. sexual harassment
b. retribution bias d. rage
e. social discounting bias - CORRECT ANSWER - a. bullying
, Georgio just returned from a meeting where his boss informed every one of the new procedures
to use in requesting reimbursement for travel. Georgio says, "I just figured out how to fill the
other one out and now they are changing things. Oh, well, what are you going to do?" This is
what kind of a reaction to change?
a. enthusiastic support
b. active resistance
c. compliance
d. passive resistance - CORRECT ANSWER - c. compliance
A manager serving as a public relations specialist in an organization must hold news conferences
with the media on a regular basis. Although her position is classified as being lower in the
hierarchy of the organization, she has been able to influence the strategic thinking of some top
level managers on occasion. Most likely, her ability to do this results from which of the
following position characteristics?
a. authority d. flexibility
b. gender e. centrality
c. visibility - CORRECT ANSWER - c. visibility
Organizational Behavior - CORRECT ANSWER - The systematic study and application of
knowledge about how individuals and groups act within organizations.
3 levels of analysis - CORRECT ANSWER - Organization, group, and individual
Brainstorming in a group is more effective than brainstorming alone. - CORRECT
ANSWER - FALSE; Brainstorming can be just as effective when done alone as when done
in a group. Research shows individuals often outperform teams in both quality and quantity of
ideas.
The first five minutes of a negotiation are just a warm up to the actual negotiation and don't
matter much. - CORRECT ANSWER - FALSE; Research shows that what happens in the
first five minutes of a negotiation can greatly enhance the prediction of the outcome of the
negotiation.