ACTUAL Exam Questions and CORRECT
Answers
Diversity - CORRECT ANSWER - refers to the ways in which people are similar or
different from each other. It may be defined by any characteristic that varies within a particular
work unit such as gender, race, age, education, tenure, or functional background (such as being
an engineer versus being an accountant).
-Higher Creativity in Decision Making
-Better understanding and service of customers
-More satisfied workforce
-Higher stock prices
-Lower Litigation Expenses
-Higher company performance - CORRECT ANSWER - What are the benefits of
diversity?
-Similarity-Attraction Phenomenon
-Faultlines
-Primary/Secondary Categories
-Surface/Deep levels - CORRECT ANSWER - What are the challenges of diversity
Similarity-Attraction Phenomenon - CORRECT ANSWER - the tendency for individuals
to be attracted to similar individuals.
Faultlines - CORRECT ANSWER - is an attribute along which a group is split into
subgroups. For example, in a group with three female and three male members, gender may act
as this because the female members may see themselves as separate from the male members.
, Surface Level Diveristy - CORRECT ANSWER - includes traits that are highly visible to
us and those around us, such as race, gender, and age.
Deep Level Diversity - CORRECT ANSWER - includes values, beliefs, and attitudes.
example of earning gaps - CORRECT ANSWER - One explanation is that women are
more likely to have gaps in their résumés because they are more likely to take time off to have
children. Women are still the primary caregiver for young children in many families and career
gaps tend to affect earnings potential because it prevents employees from accumulating job
tenure. Another potential explanation is that women are less likely to pursue high-paying
occupations such as engineering and business.
1. Individualism - Collectivism
2. Power Distance
3. Uncertainty Avoidance
4. Masculinity - Femininity - CORRECT ANSWER - What are the four key cultural
diversity dimensions?
Individualistic Cultures - CORRECT ANSWER - cultures in which people define
themselves as an individual and form looser ties with their groups. These cultures value
autonomy and independence of the person, self-reliance, and creativity. Countries such as the
United States, United Kingdom, and Australia are examples
Collectivistic Cultures - CORRECT ANSWER - cultures where people have stronger
bonds to their groups and group membership forms a person's self identity. Asian countries such
as China and Japan, as well as countries in Latin America are examples
Power Distance - CORRECT ANSWER - refers to the degree to which the society views
an unequal distribution of power as acceptable.
Uncertainty Avoidance - CORRECT ANSWER - refers to the degree to which people feel
threatened by ambiguous, risky, or unstructured situations.