MNGT 3460 Exam 2 Auburn - Wesson
UPDATED Exam Questions and CORRECT
Answers
Stress - CORRECT ANSWER - Defined as a psychological response to demands that
possess certain stakes and that tax or exceed a person's capacity or resources
Stressors - CORRECT ANSWER - The demands that cause people to experience stress
Strains - CORRECT ANSWER - The negative consequences that occur when demands tax
or exceed one's capacity or resources
Transactional Theory of Stress - CORRECT ANSWER - A theory that explains how
stressful demands are perceived and appraised, as well as how people respond to the perceptions
and appraisals
Primary appraisal - CORRECT ANSWER - Evaluation of whether a demand is stressful
and, if it is, the implications of the stressor in terms of personal goals and well-being.
Is this stressful?
Secondary appraisal - CORRECT ANSWER - When people determine how to cope with
the various stressors they face
How can I cope?
Benign job demands - CORRECT ANSWER - Job demands that tend not to be appraised
as stressful
,Hindrance stressors - CORRECT ANSWER - Stressful demands that are perceived as
hindering progress toward personal accomplishments or goal attainment
Tend to trigger negative emotions such as anger and anxiety
Challenge stressors - CORRECT ANSWER - Stressful demands that are perceived as
opportunities for learning, growth, and achievement
Often trigger positive emotions such as pride and enthusiasm
Work hindrance stressors - CORRECT ANSWER - Role conflict, role ambiguity, role
overload, daily hassles
Role conflict - CORRECT ANSWER - Refers to conflicting expectations that other people
may have of us
Role ambiguity - CORRECT ANSWER - Refers to the lack of information regarding what
needs to be done in a role, as well as unpredictability regarding the consequences of performance
in that role
Role overload - CORRECT ANSWER - Occurs when the number of demanding roles a
person holds is so high that the person simply cannot perform some or all of the roles effectively
Daily hassles - CORRECT ANSWER - Reflects the relatively minor day-to-day demands
that get in the way of accomplishing the things that we really want to accomplish
Work challenge stressors - CORRECT ANSWER - Time pressure, work complexity, work
responsibility
Time pressure - CORRECT ANSWER - Refers to a strong sense that the amount of time
you have to do a task is just not quite enough
, Work complexity - CORRECT ANSWER - Refers to the degree to which the requirements
of the work, in terms of knowledge, skills, and abilities, tax or exceed the capabilities of the
person who is responsible for performing the work
Work responsibility - CORRECT ANSWER - Refers to the nature of the obligations that a
person has to others
Nonwork hindrance stressors - CORRECT ANSWER - Work-family conflict, negative life
events, financial uncertainty
Work-family conflict - CORRECT ANSWER - Refers to a special form of role conflict in
which the demands of a work role hinder the fulfillment of the demands in a family role (or vice
versa)
Negative life events - CORRECT ANSWER - They hinder the ability to achieve life goals
and are associated with negative emotions
Financial uncertainty - CORRECT ANSWER - Refers to conditions that create
uncertainties with regard to the loss of livelihood, savings, or the ability to pay expenses
Nonwork challenge stressors - CORRECT ANSWER - family time demands, personal
development, positive life events
Family time demands - CORRECT ANSWER - Reflect the time that a person commits to
participate in an array of family activities and responsibilities
Personal development - CORRECT ANSWER - Participation in activities outside of work
that foster growth and learning
UPDATED Exam Questions and CORRECT
Answers
Stress - CORRECT ANSWER - Defined as a psychological response to demands that
possess certain stakes and that tax or exceed a person's capacity or resources
Stressors - CORRECT ANSWER - The demands that cause people to experience stress
Strains - CORRECT ANSWER - The negative consequences that occur when demands tax
or exceed one's capacity or resources
Transactional Theory of Stress - CORRECT ANSWER - A theory that explains how
stressful demands are perceived and appraised, as well as how people respond to the perceptions
and appraisals
Primary appraisal - CORRECT ANSWER - Evaluation of whether a demand is stressful
and, if it is, the implications of the stressor in terms of personal goals and well-being.
Is this stressful?
Secondary appraisal - CORRECT ANSWER - When people determine how to cope with
the various stressors they face
How can I cope?
Benign job demands - CORRECT ANSWER - Job demands that tend not to be appraised
as stressful
,Hindrance stressors - CORRECT ANSWER - Stressful demands that are perceived as
hindering progress toward personal accomplishments or goal attainment
Tend to trigger negative emotions such as anger and anxiety
Challenge stressors - CORRECT ANSWER - Stressful demands that are perceived as
opportunities for learning, growth, and achievement
Often trigger positive emotions such as pride and enthusiasm
Work hindrance stressors - CORRECT ANSWER - Role conflict, role ambiguity, role
overload, daily hassles
Role conflict - CORRECT ANSWER - Refers to conflicting expectations that other people
may have of us
Role ambiguity - CORRECT ANSWER - Refers to the lack of information regarding what
needs to be done in a role, as well as unpredictability regarding the consequences of performance
in that role
Role overload - CORRECT ANSWER - Occurs when the number of demanding roles a
person holds is so high that the person simply cannot perform some or all of the roles effectively
Daily hassles - CORRECT ANSWER - Reflects the relatively minor day-to-day demands
that get in the way of accomplishing the things that we really want to accomplish
Work challenge stressors - CORRECT ANSWER - Time pressure, work complexity, work
responsibility
Time pressure - CORRECT ANSWER - Refers to a strong sense that the amount of time
you have to do a task is just not quite enough
, Work complexity - CORRECT ANSWER - Refers to the degree to which the requirements
of the work, in terms of knowledge, skills, and abilities, tax or exceed the capabilities of the
person who is responsible for performing the work
Work responsibility - CORRECT ANSWER - Refers to the nature of the obligations that a
person has to others
Nonwork hindrance stressors - CORRECT ANSWER - Work-family conflict, negative life
events, financial uncertainty
Work-family conflict - CORRECT ANSWER - Refers to a special form of role conflict in
which the demands of a work role hinder the fulfillment of the demands in a family role (or vice
versa)
Negative life events - CORRECT ANSWER - They hinder the ability to achieve life goals
and are associated with negative emotions
Financial uncertainty - CORRECT ANSWER - Refers to conditions that create
uncertainties with regard to the loss of livelihood, savings, or the ability to pay expenses
Nonwork challenge stressors - CORRECT ANSWER - family time demands, personal
development, positive life events
Family time demands - CORRECT ANSWER - Reflect the time that a person commits to
participate in an array of family activities and responsibilities
Personal development - CORRECT ANSWER - Participation in activities outside of work
that foster growth and learning
