MNGT 3460 Test 1 UPDATED Exam
Questions and CORRECT Answers
Organizational behavior(OB) - CORRECT ANSWER - field of study devoted to
understanding, explaining, and ultimately improving the attitudes and behaviors of individuals
and groups in organizations.
Human resource management - CORRECT ANSWER - the theories and principles studies
in OB and explores the "nuts‐and‐ bolts" applications of those principles in organizations; field
of study that focuses in the applications of OB theories and principles in organizations
Strategic management - CORRECT ANSWER - Field of study devoted to exploring the
product choices and industry characteristics that affect an organization's profitability; focuses on
the product choices and industry characteristics that affect an organization's profitability
Scientific Management- Fredrick Taylor, late 19th, early 20th century - CORRECT
ANSWER - Objective, scientifically driven approach to studying OB Focus on efficiency
and productivity in organizations
People are tools; assembly line
Human Relation Movement- Hawthorne studies @ Western Electric Co. (1924‐1932) -
CORRECT ANSWER - More humanistic approach (feelings, thoughts, and actions matter)
Theory X - CORRECT ANSWER - Controlling employees and holding on to power; ·
work because we have to; structure
Theory Y - CORRECT ANSWER - Involving employees and sharing power; want to
interact
Job Performance - CORRECT ANSWER - what employees feel about their jobs and doing
their day-to-day work; the value of the set of employee behaviors that contribute, either
positively or negatively, to organizational goal accomplishment
, Organizational Commitment - CORRECT ANSWER - defined as the desire on the part of
an employee to remain a member of the organization.
Job Satisfaction - CORRECT ANSWER - pleasurable emotional state resulting from the
appraisal of one's job or job experiences
Stress - CORRECT ANSWER - psychological responses to job demands that tax an
exceed their capacities
Motivation - CORRECT ANSWER - energetic forces that drive employees' work effort
Trust, justice, and ethics - CORRECT ANSWER - how employees feel that their company
does business with fairness, honesty, and integrity
Learning and decision making - CORRECT ANSWER - how employees gain job
knowledge and how they use that knowledge to make accurate judgements
Personality and cultural values - CORRECT ANSWER - reflect the various traits and
tendencies that describe how people act; affect the way people behave at work, kind of tasks
they're interested in, and how they react to events on the job
Ability - CORRECT ANSWER - Cognitive- verbal and quantitative
Emotional- emotional regulation
Physical- strength and endurance
Teams: characteristics and diversity - CORRECT ANSWER - describing how teams are
formed, staffed, and composed and how team members come to rely on one another as they do
their work
Questions and CORRECT Answers
Organizational behavior(OB) - CORRECT ANSWER - field of study devoted to
understanding, explaining, and ultimately improving the attitudes and behaviors of individuals
and groups in organizations.
Human resource management - CORRECT ANSWER - the theories and principles studies
in OB and explores the "nuts‐and‐ bolts" applications of those principles in organizations; field
of study that focuses in the applications of OB theories and principles in organizations
Strategic management - CORRECT ANSWER - Field of study devoted to exploring the
product choices and industry characteristics that affect an organization's profitability; focuses on
the product choices and industry characteristics that affect an organization's profitability
Scientific Management- Fredrick Taylor, late 19th, early 20th century - CORRECT
ANSWER - Objective, scientifically driven approach to studying OB Focus on efficiency
and productivity in organizations
People are tools; assembly line
Human Relation Movement- Hawthorne studies @ Western Electric Co. (1924‐1932) -
CORRECT ANSWER - More humanistic approach (feelings, thoughts, and actions matter)
Theory X - CORRECT ANSWER - Controlling employees and holding on to power; ·
work because we have to; structure
Theory Y - CORRECT ANSWER - Involving employees and sharing power; want to
interact
Job Performance - CORRECT ANSWER - what employees feel about their jobs and doing
their day-to-day work; the value of the set of employee behaviors that contribute, either
positively or negatively, to organizational goal accomplishment
, Organizational Commitment - CORRECT ANSWER - defined as the desire on the part of
an employee to remain a member of the organization.
Job Satisfaction - CORRECT ANSWER - pleasurable emotional state resulting from the
appraisal of one's job or job experiences
Stress - CORRECT ANSWER - psychological responses to job demands that tax an
exceed their capacities
Motivation - CORRECT ANSWER - energetic forces that drive employees' work effort
Trust, justice, and ethics - CORRECT ANSWER - how employees feel that their company
does business with fairness, honesty, and integrity
Learning and decision making - CORRECT ANSWER - how employees gain job
knowledge and how they use that knowledge to make accurate judgements
Personality and cultural values - CORRECT ANSWER - reflect the various traits and
tendencies that describe how people act; affect the way people behave at work, kind of tasks
they're interested in, and how they react to events on the job
Ability - CORRECT ANSWER - Cognitive- verbal and quantitative
Emotional- emotional regulation
Physical- strength and endurance
Teams: characteristics and diversity - CORRECT ANSWER - describing how teams are
formed, staffed, and composed and how team members come to rely on one another as they do
their work
