MNGT 3460- Final- Mackey UPDATED Exam Questions and CORRECT Answers

MNGT 3460- Final- Mackey UPDATED
Exam Questions and CORRECT Answers
Terms with *** mean that he said to study those - CORRECT ANSWER - Terms with ***
mean that he said to study those


Leadership - CORRECT ANSWER - Use of power & influence to direct the activities of
followers


Power - CORRECT ANSWER - Ability to influence the behavior of others & resist
unwanted influence


***Legitimate Power - CORRECT ANSWER - Authority or position
-Organizational


***Reward Power - CORRECT ANSWER - The control of resources or benefits
-Organizational


***Coercive Power - CORRECT ANSWER - The ability to hand out punishment
-Organizational


***Expert Power - CORRECT ANSWER - Expertise or knowledge
-Personal


***Referent Power - CORRECT ANSWER - The attractiveness & charisma of the leader
-Personal


Sustainability - CORRECT ANSWER - Alternatives in accessing the resources a leader
controls

, Discretion - CORRECT ANSWER - The right to make decisions



Centrality - CORRECT ANSWER - How important a person's job is



Visibility - CORRECT ANSWER - How aware others are of a leader & resources



Influence - CORRECT ANSWER - Cause behavioral or attitudinal changes in others



***Rational Persuasion - CORRECT ANSWER - Use of logical arguments



***Inspirational Appeal - CORRECT ANSWER - Appeal to one's values & ideals



***Consultation - CORRECT ANSWER - Target is allowed to participate



Ingratiation - CORRECT ANSWER - Favors, compliments, or friendly behavior



Personal Appeals - CORRECT ANSWER - Asks for something based on personal
friendship or loyalty


Exchange Tactic - CORRECT ANSWER - Requestor offers a reward



Apprising - CORRECT ANSWER - Requestor clearly explains why it benefits the target
personally


Pressure - CORRECT ANSWER - Requestor attempts to use coercive power



***Coalition - CORRECT ANSWER - Influencer enlists other people