MGT 3620-EXAM 1 QUESTIONS AND ANSWERS ALREADY PASSED
Organizational Behavior - Answers a field of study devoted to understanding, explaining, and ultimately
improving the attitudes and behaviors of individuals and groups in organizations
How are Human resources and Organizational Behaviors (OB) different - Answers Management takes the
theories and principles studied in OB and explores the "nuts-and-bolts" applications of those principles
in organizations
How are Strategic management and Organizational Behaviors (OB) different - Answers Focuses on the
product choices and industry characteristics that affect an organization's profitability
What are the "NO" arguments towards the question "Do firms that do a good job managing
organizational behavior concepts become more profitable as a result - Answers The product is most
important & people will buy it based on quality, regardless of how a company treats their employees
What is an example of the "NO" argument - Answers Walmart is profitable because of its cost leadership
strategy, even though it has a reputation of sometimes treating employees poorly
What are the "YES" arguments towards the question "Do firms that do a good job managing
organizational behavior concepts become more profitable as a result - Answers There are costs
associated with turnover and you want to retain innovative employees. More satisfied employees will
also offer better customer service.
What is an example of the "YES" argument - Answers Hilton is profitable and is known for their customer
service. They are often ranked one of the best companies to work for.
What does a resource-based view of organizations do - Answers Describe what makes a resource
valuable by creating long-term profits for the firm
What are some examples of resource-based views - Answers Knowledge, ability and culture
When are resources more valuable - Answers Rare & inimitable (Good people are hard to find)
When are people inimitable - Answers History, numerous small decisions, socially complex resources
What does it mean "People create history" - Answers A collective pool of experience, wisdom, &
knowledge
What does it mean "People make numerous small decisions" - Answers Cannot easily be observed by
competitors
What does it mean "People create socially complex resources" - Answers Like culture, teamwork, trust,
and reputation. It is gar for other companies to imitate the development of these.
What are organization engagement in OB practices associated with - Answers Less turnover, more
market value, more profits, higher survival rate, better portfolios
, What is it called when 12% of organizations will do what is required to build profits by putting people
first - Answers The rule of one-eighth
½ of organizations don't believe - Answers The importance of OB
½ of those who do believe in the importance of OB - Answers Will only make a simple, single change &
not realize it takes a more comprehensive approach
½ of those who do take a comprehensive & systematic approach will - Answers Persist with the changes
long enough to see benefits
How do we "know" things - Answers Methods of experience, intuition, authority, & science.
Method of experience - Answers People have some belief because it is consistent with their own
experience and observations
Method of intuition - Answers People have some belief because it "just stands to reason" -it seems
obvious or self-evident
Method of authority - Answers People have some belief because some respected official, agency, or
source has said it is so.
Method of science - Answers People accept a belief b/c scientific studies have tended to replicate that
result using a series of samples, settings, & methods
In the scientific method, what is THEORY - Answers Collection of assertions-both verbal & symbolic-that
specify how & when variables are related, as well as the conditions in which they should (& should not)
be related.
In the scientific method, what is HYPOTHESES - Answers Written predictions that specify relationships
between variables
In the scientific method, what is DATA - Answers Gathered throughout the use of survey measures given
to as diverse a sample as possible
In the scientific method, what is VERIFY - Answers Analyses are conducted to confront your hypotheses
& therefore your theory
What is a correlation - Answers Describes the statistical relationship between 2 variables. Can range
between 0 (no statistical relationship) & 1 (perfect statistical relationship), can be negative or positive in
nature
What is a moderate correlation - Answers Around 0.3
What is a relatively strong correlation - Answers Around 0.5
Organizational Behavior - Answers a field of study devoted to understanding, explaining, and ultimately
improving the attitudes and behaviors of individuals and groups in organizations
How are Human resources and Organizational Behaviors (OB) different - Answers Management takes the
theories and principles studied in OB and explores the "nuts-and-bolts" applications of those principles
in organizations
How are Strategic management and Organizational Behaviors (OB) different - Answers Focuses on the
product choices and industry characteristics that affect an organization's profitability
What are the "NO" arguments towards the question "Do firms that do a good job managing
organizational behavior concepts become more profitable as a result - Answers The product is most
important & people will buy it based on quality, regardless of how a company treats their employees
What is an example of the "NO" argument - Answers Walmart is profitable because of its cost leadership
strategy, even though it has a reputation of sometimes treating employees poorly
What are the "YES" arguments towards the question "Do firms that do a good job managing
organizational behavior concepts become more profitable as a result - Answers There are costs
associated with turnover and you want to retain innovative employees. More satisfied employees will
also offer better customer service.
What is an example of the "YES" argument - Answers Hilton is profitable and is known for their customer
service. They are often ranked one of the best companies to work for.
What does a resource-based view of organizations do - Answers Describe what makes a resource
valuable by creating long-term profits for the firm
What are some examples of resource-based views - Answers Knowledge, ability and culture
When are resources more valuable - Answers Rare & inimitable (Good people are hard to find)
When are people inimitable - Answers History, numerous small decisions, socially complex resources
What does it mean "People create history" - Answers A collective pool of experience, wisdom, &
knowledge
What does it mean "People make numerous small decisions" - Answers Cannot easily be observed by
competitors
What does it mean "People create socially complex resources" - Answers Like culture, teamwork, trust,
and reputation. It is gar for other companies to imitate the development of these.
What are organization engagement in OB practices associated with - Answers Less turnover, more
market value, more profits, higher survival rate, better portfolios
, What is it called when 12% of organizations will do what is required to build profits by putting people
first - Answers The rule of one-eighth
½ of organizations don't believe - Answers The importance of OB
½ of those who do believe in the importance of OB - Answers Will only make a simple, single change &
not realize it takes a more comprehensive approach
½ of those who do take a comprehensive & systematic approach will - Answers Persist with the changes
long enough to see benefits
How do we "know" things - Answers Methods of experience, intuition, authority, & science.
Method of experience - Answers People have some belief because it is consistent with their own
experience and observations
Method of intuition - Answers People have some belief because it "just stands to reason" -it seems
obvious or self-evident
Method of authority - Answers People have some belief because some respected official, agency, or
source has said it is so.
Method of science - Answers People accept a belief b/c scientific studies have tended to replicate that
result using a series of samples, settings, & methods
In the scientific method, what is THEORY - Answers Collection of assertions-both verbal & symbolic-that
specify how & when variables are related, as well as the conditions in which they should (& should not)
be related.
In the scientific method, what is HYPOTHESES - Answers Written predictions that specify relationships
between variables
In the scientific method, what is DATA - Answers Gathered throughout the use of survey measures given
to as diverse a sample as possible
In the scientific method, what is VERIFY - Answers Analyses are conducted to confront your hypotheses
& therefore your theory
What is a correlation - Answers Describes the statistical relationship between 2 variables. Can range
between 0 (no statistical relationship) & 1 (perfect statistical relationship), can be negative or positive in
nature
What is a moderate correlation - Answers Around 0.3
What is a relatively strong correlation - Answers Around 0.5
