PGA PGM LEVEL 3 3.0 FULL STUDY
GUIDE
Recommendedjoguidelinejoajomanagerjoshouldjousejoifjoanjoemployee'sjoperformancejodiff
ersjofromjothejoexpected?jo-joans--✔✔Addressjoandjofindjomutualjoagreement
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Whatjoshouldjoajomanagerjodojowhenjoajoperformerjohasjodifficultyjorecognizingjowhenjotojo
actjoonjoajospecificjotask?jo-joans--✔✔Takejoajospecificjodirection
Ajoteamjomemberjosetsjothejoholesjocorrectlyjoandjoisjoassignedjothisjotaskjoroutinely.joWhat
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uditjoduejotojoshrinkage?jo-joans--✔✔Explainjofeedbackjoandjoconsequences
Howjocanjomanagersjocommunicatejothatjotheyjowantjotojoworkjowithjothejoperformerjotojoen
surejosuccess?jo-joans--✔✔Feedbackjoisjoclear
Whatjoguidelinesjoapplyjowhenjoajomanagerjousesjothejosupportingjostrategy?jo-joans--
✔✔Capablejoandjomotivated
Whatjoguidelinejoisjousedjowithjothejoconvincingjostrategyjobecausejothejoemployeejoisjoresi
stant?jo-joans--✔✔Helpjoovercomejoresistancejoandjogivejoresourcesjotojodojothejojob
Whatjostrategyjoisjousedjobyjothejoheadjoprojowhenjorequestedjosolutionsjobyjohisjoassistant
?jo-joans--✔✔Supporting
Whatjostrategyjoisjousedjowithjoemployeesjowhojoarejoexperiencedjobutjounwilling?jo-joans--
✔✔Involving
, Whatjoactionjoincreasesjothejochancesjoofjofindingjoajosolutionjothatjosatisfiesjoalljoparties?
jo-joans--✔✔Addressjothejoproblemjoearly
Duringjojointjoproblemjosolving,jowhyjoisjoitjoimportantjotojostatejothejoproblemjoinjorelationjot
ojothejoexpectations?jo-joans--✔✔Tojoavoidjoblame
Whatjomanagerjobehaviorjoisjoappropriatejoduringjotermination?jo-joans--
✔✔Considerate,joclear,jodecisive
F&Bjousesjointernaljocontroljotojokeepjothejooperationjofunctioningjosmoothly;jowhatjoarejoth
ejocharacteristics?jo-joans--✔✔Measure,joevaluate,joact
Whatjoisjofoodjocostjocontrol?jo-joans--
✔✔Managementjoandjoproceduresjotojoregulatejocosts
Whatjoisjothejomostjoimportantjoconsiderationjowhenjoforecastingjonumberjoofjostaffjoandjos
cheduling?jo-joans--✔✔Providejothejoservice,jominimaljopayroll
Whichjoconditionjoenhancesjothejobenefitsjoofjomentaljopractice?jo-joans--
✔✔Cognitivejohypothesis
Whatjoisjoanjoeffectivejomeansjotojohelpjoajobeginnerjousejomotorjoimageryjotojoimprove?jo-
joans--✔✔Combinejowithjophysicaljoperformance
Whatjooptimizesjoperformancejowhenjocombiningjomentaljoandjophysicaljopractice?jo-
joans--✔✔Recalljopastjoshots,joexecutejopriorjomemory
Whatjoconditionsjoleadjotojogreaterjolearningjotransfer?jo-joans--✔✔Same/
similarjoconditions
Whatjoapproachjoisjorecommendedjotojooptimizejolearningjotransferjoofjoajogolfjoskill?jo-
joans--✔✔Transferjoskilljoatjosimilarjoleveljoinjotransferjolearning
Whatjoarejotwojomajorjowaysjotojostructurejoswingjochangejomovementsjothroughjorehearsa
l?jo-joans--✔✔Skillsjopracticejoandjotransferjopractice
Whatjoshouldjoajocoachjodojowhenjoajostudentjogetsjomadjoajoswingjochangejodoesjonotjowo
rk?jo-joans--✔✔Acceptjoblame,joremindjothemjotheyjoagreedjotojoit
Whatjostepjoinjoprejoshotjoroutinejoisjohelpfuljotojoajoplayerjowhojowantsjotojotrustjotheirjoswin
g?jo-joans--✔✔Positivejoself-talk
Whatjoarejothejobenefitsjoofjoanjoeffectivejoprejoshotjoroutine?jo-joans--
✔✔Stayjoinjothejopresent,joprepare,jomanagejoemotions
GUIDE
Recommendedjoguidelinejoajomanagerjoshouldjousejoifjoanjoemployee'sjoperformancejodiff
ersjofromjothejoexpected?jo-joans--✔✔Addressjoandjofindjomutualjoagreement
Howjoshouldjoresourcesjobejoallocatedjotojoavoidjooverwhelmingjoajoperformer?jo-joans--
✔✔Makejothemjoawarejoofjowhatjoisjoavailable
Whatjoshouldjoajomanagerjodojowhenjoajoperformerjohasjodifficultyjorecognizingjowhenjotojo
actjoonjoajospecificjotask?jo-joans--✔✔Takejoajospecificjodirection
Ajoteamjomemberjosetsjothejoholesjocorrectlyjoandjoisjoassignedjothisjotaskjoroutinely.joWhat
joisjothejoresultjoofjothis?jo-joans--✔✔Reinforcedjothejodesiredjooutcome
HowjoshouldjothejoGMjousejosignificantjoworkjowhenjotellingjothejomerchandiserjotojospotjoa
uditjoduejotojoshrinkage?jo-joans--✔✔Explainjofeedbackjoandjoconsequences
Howjocanjomanagersjocommunicatejothatjotheyjowantjotojoworkjowithjothejoperformerjotojoen
surejosuccess?jo-joans--✔✔Feedbackjoisjoclear
Whatjoguidelinesjoapplyjowhenjoajomanagerjousesjothejosupportingjostrategy?jo-joans--
✔✔Capablejoandjomotivated
Whatjoguidelinejoisjousedjowithjothejoconvincingjostrategyjobecausejothejoemployeejoisjoresi
stant?jo-joans--✔✔Helpjoovercomejoresistancejoandjogivejoresourcesjotojodojothejojob
Whatjostrategyjoisjousedjobyjothejoheadjoprojowhenjorequestedjosolutionsjobyjohisjoassistant
?jo-joans--✔✔Supporting
Whatjostrategyjoisjousedjowithjoemployeesjowhojoarejoexperiencedjobutjounwilling?jo-joans--
✔✔Involving
, Whatjoactionjoincreasesjothejochancesjoofjofindingjoajosolutionjothatjosatisfiesjoalljoparties?
jo-joans--✔✔Addressjothejoproblemjoearly
Duringjojointjoproblemjosolving,jowhyjoisjoitjoimportantjotojostatejothejoproblemjoinjorelationjot
ojothejoexpectations?jo-joans--✔✔Tojoavoidjoblame
Whatjomanagerjobehaviorjoisjoappropriatejoduringjotermination?jo-joans--
✔✔Considerate,joclear,jodecisive
F&Bjousesjointernaljocontroljotojokeepjothejooperationjofunctioningjosmoothly;jowhatjoarejoth
ejocharacteristics?jo-joans--✔✔Measure,joevaluate,joact
Whatjoisjofoodjocostjocontrol?jo-joans--
✔✔Managementjoandjoproceduresjotojoregulatejocosts
Whatjoisjothejomostjoimportantjoconsiderationjowhenjoforecastingjonumberjoofjostaffjoandjos
cheduling?jo-joans--✔✔Providejothejoservice,jominimaljopayroll
Whichjoconditionjoenhancesjothejobenefitsjoofjomentaljopractice?jo-joans--
✔✔Cognitivejohypothesis
Whatjoisjoanjoeffectivejomeansjotojohelpjoajobeginnerjousejomotorjoimageryjotojoimprove?jo-
joans--✔✔Combinejowithjophysicaljoperformance
Whatjooptimizesjoperformancejowhenjocombiningjomentaljoandjophysicaljopractice?jo-
joans--✔✔Recalljopastjoshots,joexecutejopriorjomemory
Whatjoconditionsjoleadjotojogreaterjolearningjotransfer?jo-joans--✔✔Same/
similarjoconditions
Whatjoapproachjoisjorecommendedjotojooptimizejolearningjotransferjoofjoajogolfjoskill?jo-
joans--✔✔Transferjoskilljoatjosimilarjoleveljoinjotransferjolearning
Whatjoarejotwojomajorjowaysjotojostructurejoswingjochangejomovementsjothroughjorehearsa
l?jo-joans--✔✔Skillsjopracticejoandjotransferjopractice
Whatjoshouldjoajocoachjodojowhenjoajostudentjogetsjomadjoajoswingjochangejodoesjonotjowo
rk?jo-joans--✔✔Acceptjoblame,joremindjothemjotheyjoagreedjotojoit
Whatjostepjoinjoprejoshotjoroutinejoisjohelpfuljotojoajoplayerjowhojowantsjotojotrustjotheirjoswin
g?jo-joans--✔✔Positivejoself-talk
Whatjoarejothejobenefitsjoofjoanjoeffectivejoprejoshotjoroutine?jo-joans--
✔✔Stayjoinjothejopresent,joprepare,jomanagejoemotions
