SOLUTION MANUAL FOR OPERATIONS AND
SUPPLY CHAIN MANAGEMENT THE CORE 5TH
EDITION BY F. ROBERT JACOBS EXAM WITH
ACTUAL QUESTIONS AND COMPLETE 100%
VERIFIED CORRECT AND WELL EXPLAINED
ANSWERS WITH RATIONALES GRADED A+ BY
EXPERTS LATEST VERSION 2024 WITH
GUARANTEED SUCCESS AFTER DOWNLOAD
ALREADYPASSED!!!!!!! (PROVEN ITS ALL YOU
NEED TO PASS YOUR EXAMS)
12-1
© McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of McGraw Hill LLC.
, 12-2
© McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of McGraw Hill LLC.
, Chapter 1
Introduction to Managing Operations Across the Supply Chain
Suggested Answers to Discussion Questions
Which of the following is a multifactor measure of productivity? Output/(Labor + Capital + Energy)
Which of the following is a total measure of productivity? Output/Inputs
If all you knew about a production system was that total daily output was 400 units and the total labor necessary to
produce the 400 units was 350 hours, what kind of productivity measure could you use to compute productivity?
Partial measure
If all you knew about a production system was that total daily output was 400 units and the total labor necessary to
produce the 400 units was 350 hours, and the total materials used were 425 units, what kind of productivity measure
could you use to compute productivity? Partial measure and Multifactor measure
The total output from a production system in one day is 500 units and the total labor necessary to produce the 500
units is 350 hours. Using the appropriate productivity measure, which of the following numbers represents the
resulting productivity ratio? 1.428
The total output from a production system in one day is 900 units and the total labor necessary to produce the 900
units is 900 hours. Using the appropriate productivity measure, what is the resulting productivity ratio? 1.000
Larry's Auto Body Repair Shop had revenues that averaged $60,000 per week in April and $50,000 per week in May.
During both months, the shop employed six full-time (40 hours/week) workers. In April the firm also had four part-
time workers working 25 hours per week, but in May there were only two part-time workers and they only worked 10
hours per week. What is the percentage change in labor productivity from April to May for Larry's Auto Body Repair?
8.95%
What is a criterion or product characteristic that differentiates a product from the products of competitors in a way
meaningful to the market called? order winner
A diagram showing how a company's strategy is delivered through a set of tailored activities is called what?
activity-system map
The triple-bottom-line evaluates the firm against what three criteria? The text provides three alternatives: social,
economic, and environmental; people, planet, and profit; or folk, work, and place.
Individuals or organizations that are influenced, either directly or indirectly, by the actions of the firm are called
stakeholders
People who provide capital to the firm through stock purchases are called shareholders
A project can be subdivided into which of the following? Work packages
A project starts out as which of the following? A statement of work
12-3
© McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of McGraw Hill LLC.
, What is a work breakdown structure? A definition of the hierarchy of project tasks, subtasks, and work packages
In a Gantt chart, the horizontal axis is usually which of the following? Time
Which of the following is a graphic project report used in project management? Cost and performance tracking
schedule
An advantage of a pure project where self-contained teams work full time on a project is which of the following? Lines
of communication are shortened.
Some of the advantages of a functional project where the project is housed in a functional division include which of
the following? A team member can work on several projects.
A series of projects that are organized in such a way that each project utilizes people from different functional areas is
using which of the following organizational structures? Matrix project
You are looking at a chart that has the terms BCWS, BCWP, and AC indicating lines on the chart. What kind of chart are
you looking at? EVM chart
PERT is an abbreviation for which of the following methodologies? Program evaluation and review technique
You have just been assigned to oversee a series of projects. Functional areas will loan you personnel for each project,
and separate project managers will be responsible for separate projects. These project managers will report to you.
Which project management structure is being used? Matrix project
You have been placed in charge of a large project. Shortened communication lines are required to ensure quick
resolution of problems as they arise. You recognize that the project is going to take a lot of time and require a lot of
team pride, motivation, and commitment by all members. Which project management structure should you use in this
situation? Pure project
One reason for studying operations and supply chain management (OSCM) is which of the following? All managers
should understand the basic principles that guide the design of transformation processes
The goods-services continuum consists of which set of the following categories? Pure goods, core goods, core services,
pure services
Which of the following are defined as core goods? Data storage systems
Current issues in OSCM do not include Increasing global supply chain employmen
Which of the following are not listed in the text as jobs in OSCM? Data center manager
Which of the following is not a characteristic that distinguishes services from goods? Service jobs are unskilled
Service jobs are unskilled Tangibility
2. Interaction with the customer
3. Services are heterogeneous
4. Services are perishable and time dependent
5. Services are seen as a package of features that affect the five senses
12-4
© McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of McGraw Hill LLC.
SUPPLY CHAIN MANAGEMENT THE CORE 5TH
EDITION BY F. ROBERT JACOBS EXAM WITH
ACTUAL QUESTIONS AND COMPLETE 100%
VERIFIED CORRECT AND WELL EXPLAINED
ANSWERS WITH RATIONALES GRADED A+ BY
EXPERTS LATEST VERSION 2024 WITH
GUARANTEED SUCCESS AFTER DOWNLOAD
ALREADYPASSED!!!!!!! (PROVEN ITS ALL YOU
NEED TO PASS YOUR EXAMS)
12-1
© McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of McGraw Hill LLC.
, 12-2
© McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of McGraw Hill LLC.
, Chapter 1
Introduction to Managing Operations Across the Supply Chain
Suggested Answers to Discussion Questions
Which of the following is a multifactor measure of productivity? Output/(Labor + Capital + Energy)
Which of the following is a total measure of productivity? Output/Inputs
If all you knew about a production system was that total daily output was 400 units and the total labor necessary to
produce the 400 units was 350 hours, what kind of productivity measure could you use to compute productivity?
Partial measure
If all you knew about a production system was that total daily output was 400 units and the total labor necessary to
produce the 400 units was 350 hours, and the total materials used were 425 units, what kind of productivity measure
could you use to compute productivity? Partial measure and Multifactor measure
The total output from a production system in one day is 500 units and the total labor necessary to produce the 500
units is 350 hours. Using the appropriate productivity measure, which of the following numbers represents the
resulting productivity ratio? 1.428
The total output from a production system in one day is 900 units and the total labor necessary to produce the 900
units is 900 hours. Using the appropriate productivity measure, what is the resulting productivity ratio? 1.000
Larry's Auto Body Repair Shop had revenues that averaged $60,000 per week in April and $50,000 per week in May.
During both months, the shop employed six full-time (40 hours/week) workers. In April the firm also had four part-
time workers working 25 hours per week, but in May there were only two part-time workers and they only worked 10
hours per week. What is the percentage change in labor productivity from April to May for Larry's Auto Body Repair?
8.95%
What is a criterion or product characteristic that differentiates a product from the products of competitors in a way
meaningful to the market called? order winner
A diagram showing how a company's strategy is delivered through a set of tailored activities is called what?
activity-system map
The triple-bottom-line evaluates the firm against what three criteria? The text provides three alternatives: social,
economic, and environmental; people, planet, and profit; or folk, work, and place.
Individuals or organizations that are influenced, either directly or indirectly, by the actions of the firm are called
stakeholders
People who provide capital to the firm through stock purchases are called shareholders
A project can be subdivided into which of the following? Work packages
A project starts out as which of the following? A statement of work
12-3
© McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of McGraw Hill LLC.
, What is a work breakdown structure? A definition of the hierarchy of project tasks, subtasks, and work packages
In a Gantt chart, the horizontal axis is usually which of the following? Time
Which of the following is a graphic project report used in project management? Cost and performance tracking
schedule
An advantage of a pure project where self-contained teams work full time on a project is which of the following? Lines
of communication are shortened.
Some of the advantages of a functional project where the project is housed in a functional division include which of
the following? A team member can work on several projects.
A series of projects that are organized in such a way that each project utilizes people from different functional areas is
using which of the following organizational structures? Matrix project
You are looking at a chart that has the terms BCWS, BCWP, and AC indicating lines on the chart. What kind of chart are
you looking at? EVM chart
PERT is an abbreviation for which of the following methodologies? Program evaluation and review technique
You have just been assigned to oversee a series of projects. Functional areas will loan you personnel for each project,
and separate project managers will be responsible for separate projects. These project managers will report to you.
Which project management structure is being used? Matrix project
You have been placed in charge of a large project. Shortened communication lines are required to ensure quick
resolution of problems as they arise. You recognize that the project is going to take a lot of time and require a lot of
team pride, motivation, and commitment by all members. Which project management structure should you use in this
situation? Pure project
One reason for studying operations and supply chain management (OSCM) is which of the following? All managers
should understand the basic principles that guide the design of transformation processes
The goods-services continuum consists of which set of the following categories? Pure goods, core goods, core services,
pure services
Which of the following are defined as core goods? Data storage systems
Current issues in OSCM do not include Increasing global supply chain employmen
Which of the following are not listed in the text as jobs in OSCM? Data center manager
Which of the following is not a characteristic that distinguishes services from goods? Service jobs are unskilled
Service jobs are unskilled Tangibility
2. Interaction with the customer
3. Services are heterogeneous
4. Services are perishable and time dependent
5. Services are seen as a package of features that affect the five senses
12-4
© McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of McGraw Hill LLC.
