Test Bank for Human Resource Management 17th US
Edition Gary Dessler 2025 Update
Human Resource Management, 17e (Dessler)
Chapter 1 Introduction to Human Resource Management
1) The basic functions of the management process include all of the following EXCEPT
.
A) planning
B) organizing
C) outsourcing
D) leading
Answer:
C
Explanation: The five basic functions of the management process include planning,
organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of
human resources, but it is not one of the primary management functions.
Difficulty: Easy
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
2) Which of the following consists of people with formally assigned roles who
collaborate with the effort to achieve the goals?
A) an organization
B) strategic human resource management
C) managing
D) staff
authority
Answer: A
Explanation: An organization consists of people with formally assigned roles who work
together to achieve the organization's goals.
Difficulty: Moderate
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
,3) Which one of the following includes five basic functions—planning, organizing,
staffing, leading, and controlling?
A) a job analysis
B) strategic management
C) the management process
D) adaptability
screening Answer: C
Explanation: The management process includes five basic functions—planning,
organizing, staffing, leading, and controlling. Strategic management refers to the process
of identifying and executing the organization's mission by matching its capabilities with
the demands of its environment.
Difficulty: Easy
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
4) Which function of the management process requires a manager to establish
goals and standards and to develop rules and procedures?
A) planning
B) organizing
C) staffing
D) leading
Answer:
A
Explanation: Planning, organizing, staffing, leading, and controlling are the five main
functions of management. The planning function involves establishing goals and
standards, developing rules and procedures; developing plans and forecasts.
Difficulty: Easy
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
,5) Claire spends most of her work time setting goals for her staff of 50 employees.
She also develops an array of various procedures for staff tasks. In which function of
the management process does Claire spend most of her time?
A) leading
B) controlling
C) organizing
D) planning
Answer:
D
Explanation: The planning function of the management process requires managers to
establish goals and standards, develop rules and procedures, and develop plans and
forecast.
Difficulty: Moderate
Objective: 1
AACSB: Application of Knowledge
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
6) Consuela, a manager, delegates the authority for a project to Lee, her subordinate.
Consuela is most likely involved in which function of the management process?
A) staffing
B) organizing
C) motivating
D) leading
Answer:
B
Explanation: The organizing function of the management process includes delegating
authority to subordinates and establishing channels of communication. The organizing
function also includes establishing departments and coordinating the work of
subordinates.
Difficulty: Moderate
Objective: 1
AACSB: Application of Knowledge
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
, 7) When managers use metrics to assess performance and then develop strategies for
corrective action, they are performing the function of the management process.
A) planning
B) leading
C) controlling
D) organizing
Answer: C
Explanation: The controlling function of the management process requires managers to
set standards such as sales quotas, quality, standards, or production levels. Managers then
compare actual performance with the standards, which often involves the use of metrics.
Corrective action is then taken when necessary.
Difficulty: Moderate
Objective: 1
AACSB: Application of Knowledge
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
8) Which function of the management process includes selecting employees, setting
performance standards, and compensating employees?
A) organizing
B) planning
C) motivating
D) staffing
Answer:
D
Explanation: The staffing function of the management process determines what type of
people you should hire, recruiting prospective employees, selecting employees, training,
and developing employees, setting performance standards, evaluating performance,
counseling employees, compensating employees.
Difficulty: Easy
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
Edition Gary Dessler 2025 Update
Human Resource Management, 17e (Dessler)
Chapter 1 Introduction to Human Resource Management
1) The basic functions of the management process include all of the following EXCEPT
.
A) planning
B) organizing
C) outsourcing
D) leading
Answer:
C
Explanation: The five basic functions of the management process include planning,
organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of
human resources, but it is not one of the primary management functions.
Difficulty: Easy
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
2) Which of the following consists of people with formally assigned roles who
collaborate with the effort to achieve the goals?
A) an organization
B) strategic human resource management
C) managing
D) staff
authority
Answer: A
Explanation: An organization consists of people with formally assigned roles who work
together to achieve the organization's goals.
Difficulty: Moderate
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
,3) Which one of the following includes five basic functions—planning, organizing,
staffing, leading, and controlling?
A) a job analysis
B) strategic management
C) the management process
D) adaptability
screening Answer: C
Explanation: The management process includes five basic functions—planning,
organizing, staffing, leading, and controlling. Strategic management refers to the process
of identifying and executing the organization's mission by matching its capabilities with
the demands of its environment.
Difficulty: Easy
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
4) Which function of the management process requires a manager to establish
goals and standards and to develop rules and procedures?
A) planning
B) organizing
C) staffing
D) leading
Answer:
A
Explanation: Planning, organizing, staffing, leading, and controlling are the five main
functions of management. The planning function involves establishing goals and
standards, developing rules and procedures; developing plans and forecasts.
Difficulty: Easy
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
,5) Claire spends most of her work time setting goals for her staff of 50 employees.
She also develops an array of various procedures for staff tasks. In which function of
the management process does Claire spend most of her time?
A) leading
B) controlling
C) organizing
D) planning
Answer:
D
Explanation: The planning function of the management process requires managers to
establish goals and standards, develop rules and procedures, and develop plans and
forecast.
Difficulty: Moderate
Objective: 1
AACSB: Application of Knowledge
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
6) Consuela, a manager, delegates the authority for a project to Lee, her subordinate.
Consuela is most likely involved in which function of the management process?
A) staffing
B) organizing
C) motivating
D) leading
Answer:
B
Explanation: The organizing function of the management process includes delegating
authority to subordinates and establishing channels of communication. The organizing
function also includes establishing departments and coordinating the work of
subordinates.
Difficulty: Moderate
Objective: 1
AACSB: Application of Knowledge
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
, 7) When managers use metrics to assess performance and then develop strategies for
corrective action, they are performing the function of the management process.
A) planning
B) leading
C) controlling
D) organizing
Answer: C
Explanation: The controlling function of the management process requires managers to
set standards such as sales quotas, quality, standards, or production levels. Managers then
compare actual performance with the standards, which often involves the use of metrics.
Corrective action is then taken when necessary.
Difficulty: Moderate
Objective: 1
AACSB: Application of Knowledge
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
8) Which function of the management process includes selecting employees, setting
performance standards, and compensating employees?
A) organizing
B) planning
C) motivating
D) staffing
Answer:
D
Explanation: The staffing function of the management process determines what type of
people you should hire, recruiting prospective employees, selecting employees, training,
and developing employees, setting performance standards, evaluating performance,
counseling employees, compensating employees.
Difficulty: Easy
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates
to the management process.
