Correct!!
A delay in response to an active assailant (shooter) can lead to increased casualties
and greater chaos and confusion. True or False? - ✔️✔️true
A procedure that has been highly define, structured, and placed into a reference system
is known as a: - ✔️✔️protocol
a transmitter antenna is required to receive radio signals? true/false - ✔️✔️false
a tuner is used to "tune into" a specific bandwidth signal. each tuning point is commonly
called? - ✔️✔️a channel
A __________ could be a referring agency, an alarm company, or a person that
generally lacks personal, direct knowledge but was asked or told by someone else to
summon help - ✔️✔️fourth-party caller
A basic premise of the National Incident Management System (NIMS) is that all
incidents begin and end locally, so: - ✔️✔️state and local authorities should maintain
command of the incidents
activity underload is a potential source of etc stress. true/false - ✔️✔️true
Airports typically have their own on-site fire/rescue response. True or False? -
✔️✔️true
All law enforcement/police calls are actual emergencies, regardless of whether they
come in over an emergency line or an administrative line. True or False? - ✔️✔️false
An incident requiring HAZMAT response involves: - ✔️✔️the release or escape of
hazardous material
An unlawful attack or attempted attack upon another person is: - ✔️✔️assault
Basic Life Support (BLS) response generally includes: - ✔️✔️airway, CPR,, and other
initial first-aid care
A vehicle fire inside a home garage should be classified as a vehicle fire. True or False?
- ✔️✔️false
, a wake-effect collision is a traffic collision directly involving one or more emergency
vehicles. true/false - ✔️✔️false
Active listening requires the ETC to tune out distractions and focus on the caller's
message. True or False? - ✔️✔️true
civil law exists to: - ✔️✔️resolve conflicts between individuals and/or organizations
cognitive radio is also called smart radio. true/false - ✔️✔️true
compassion fatigue question. true/false - ✔️✔️false
confidentiality breaches can result in legal action. true/false - ✔️✔️true
continuing dispatch education (cde) should be an integral component of any emergency
communcation center's qa/qi program. true/false - ✔️✔️true
continuing dispatch education should provide etc's with: - ✔️✔️ongoing opportunities
for practice and feedback.
Diction refers to: - ✔️✔️the choice of words and phrases used to communicate
During a disaster, the Incident Command System (ICS) provides an important
framework for: - ✔️✔️maintaining command, managing resources, and coordinating
efforts
Emergency management agencies (EMAs) are typically response agencies. True or
False? - ✔️✔️false
Emergency number calls can be broadly classified into requests for which three types of
services? - ✔️✔️law enforcement/police, fire/rescue, and emergency medical services
(EMS)
ETCs are morally, and in many cases legally, obligated to: - ✔️✔️ensure confidentiality
every communication center should do a hazard analysis in order to: - ✔️✔️determine
what might be required if the PSAP is involved or affected by a disaster.
Excited delirium is a very rare but potentially fatal condition that causes: - ✔️✔️bizarre
and aggressive behavior