NFDN EXAM QUESTIONS WITH
CORRECT ANSWERS
Types of Conflict - Answer-intrapersonal, interpersonal, organizational
Intrapersonal - Answer-occurs within a person
Interpersonal - Answer-occurs between and among patients, family members, nurses,
doctors, and other departments. Lateral violence
Organizational - Answer-when discord about policies and procedures, personal codes of
conduct or accepted norms of behaviour and patterns of communication
Stages of conflict - Answer-frustration, conceptualizations, action, outcomes
Interprofessional Teams - Answer-Composed of members from different professions
with varied and specialized knowledge, skills, and methods. Team members integrate
their observations, expertise, and spheres of decision making to coordinate, collaborate,
and communicate with one another in order to optimize patient care for a patient or
group of patients. Common goals, work together, support each other.
Synergy - Answer-combined action or operation. Working together to make a stronger
outcome.
Effective Teams - Answer-comfortable with disagreement, open to discussion, see
conflict as a way to promote change, frequent self-regulation, leadership shared,
respectful listening, focused discussion.
emotional intelligence - Answer-the capacity to be aware of, control, and express one's
emotions, and to handle interpersonal relationships judiciously and empathetically
3 elements that guide ethical nursing - Answer-ethical principles, professional
accountability, the law
Health Professions Act - Answer-Primary legislative authority under which CLPNA
carries out its mandate to govern the LPN profession in the interest of protecting public
safety
Lays out the scope
Appreciative Inquiry - Answer-how people question and solve problems
S-LTC - Answer-Stop (regroup)- think (analyze what you want to change), listen (active
listening) and communicate (focus on your message)
, Steps of problem solving - Answer-define the problem, gather data, analyze data,
develop solutions, select solutions, implement solutions, evaluate the result
Nursing Delegation - Answer-appointing or assigning another person to do tasks -
sharing activities which you are still responsible for
Nursing Collaboration - Answer-working together
Guideline of effective communication - Answer-assume responsibility, be self-revealing,
small talk, acknowledge/praise the other person, language of equality (talk at their
level), active listening, silence processing, use open ended question
Constructive conflict - Answer-healthy conflict management, staff shares in decision
making, good leaders
destructive conflict - Answer-issues become magnified, job dissatisfaction,
absenteeism, negative dynamics
Effective team member - Answer-adaptable, collaborative, committed, communicative,
competent, dependable, disciplined, enlarging
organizational conflict - Answer-conflict between employees and the organization itself,
policies and procedures
interdisciplinary team - Answer-members from different disciplines, collaborate closely
on patient care, work ALONGSIDE one aother
interprofessional team - Answer-different disciplines work together toward common
goals to meet the needs of a population, divide work based on scope of practice
Union - Answer-is for the nurse
CLPNA - Answer-is for the people
4 main committees of CLPNA - Answer-hearing tribunal, complaints review,
competence, education standards advisory
Function of Union - Answer-made of working people who have joined together to deal
with employers as a group about issues of wages, benefits and conditions of work,
bargain FOR YOU, job protection etc.
Mission statement - Answer-reflects the PURPOSE and DIRECTION of the health care
organization
Vision statemnt - Answer-GOALS, future thinking, what they are striving
CORRECT ANSWERS
Types of Conflict - Answer-intrapersonal, interpersonal, organizational
Intrapersonal - Answer-occurs within a person
Interpersonal - Answer-occurs between and among patients, family members, nurses,
doctors, and other departments. Lateral violence
Organizational - Answer-when discord about policies and procedures, personal codes of
conduct or accepted norms of behaviour and patterns of communication
Stages of conflict - Answer-frustration, conceptualizations, action, outcomes
Interprofessional Teams - Answer-Composed of members from different professions
with varied and specialized knowledge, skills, and methods. Team members integrate
their observations, expertise, and spheres of decision making to coordinate, collaborate,
and communicate with one another in order to optimize patient care for a patient or
group of patients. Common goals, work together, support each other.
Synergy - Answer-combined action or operation. Working together to make a stronger
outcome.
Effective Teams - Answer-comfortable with disagreement, open to discussion, see
conflict as a way to promote change, frequent self-regulation, leadership shared,
respectful listening, focused discussion.
emotional intelligence - Answer-the capacity to be aware of, control, and express one's
emotions, and to handle interpersonal relationships judiciously and empathetically
3 elements that guide ethical nursing - Answer-ethical principles, professional
accountability, the law
Health Professions Act - Answer-Primary legislative authority under which CLPNA
carries out its mandate to govern the LPN profession in the interest of protecting public
safety
Lays out the scope
Appreciative Inquiry - Answer-how people question and solve problems
S-LTC - Answer-Stop (regroup)- think (analyze what you want to change), listen (active
listening) and communicate (focus on your message)
, Steps of problem solving - Answer-define the problem, gather data, analyze data,
develop solutions, select solutions, implement solutions, evaluate the result
Nursing Delegation - Answer-appointing or assigning another person to do tasks -
sharing activities which you are still responsible for
Nursing Collaboration - Answer-working together
Guideline of effective communication - Answer-assume responsibility, be self-revealing,
small talk, acknowledge/praise the other person, language of equality (talk at their
level), active listening, silence processing, use open ended question
Constructive conflict - Answer-healthy conflict management, staff shares in decision
making, good leaders
destructive conflict - Answer-issues become magnified, job dissatisfaction,
absenteeism, negative dynamics
Effective team member - Answer-adaptable, collaborative, committed, communicative,
competent, dependable, disciplined, enlarging
organizational conflict - Answer-conflict between employees and the organization itself,
policies and procedures
interdisciplinary team - Answer-members from different disciplines, collaborate closely
on patient care, work ALONGSIDE one aother
interprofessional team - Answer-different disciplines work together toward common
goals to meet the needs of a population, divide work based on scope of practice
Union - Answer-is for the nurse
CLPNA - Answer-is for the people
4 main committees of CLPNA - Answer-hearing tribunal, complaints review,
competence, education standards advisory
Function of Union - Answer-made of working people who have joined together to deal
with employers as a group about issues of wages, benefits and conditions of work,
bargain FOR YOU, job protection etc.
Mission statement - Answer-reflects the PURPOSE and DIRECTION of the health care
organization
Vision statemnt - Answer-GOALS, future thinking, what they are striving
