Healthcare, Second Edition Je
bank
Test ba
,1. ch01-001
The phrase allocation of resources is used to describe how an organization plans to spend its
money as well as how it will focus the efforts of its employees and use its other resources.
*a. True
b. False
2. ch01-002
An important part of strategic planning is the development of relationships with stakeholders.
*a. True
b. False
3. ch01-003
Healthcare organizations do not use CQI to measure their performance.
a. True
*b. False
4. ch01-004
The participation of the board of directors in the strategic planning process helps build consensus
among senior leadership and staff about the organization?s future direction.
*a. True
,b. False
5. ch01-005
Nurse staffing models take which of the following into account?
a. Number of patients on the unit
b. How sick each patient is
c. What kind of technology and other aids are available to help nurses perform their work
d. Nurses? and other caregivers? level of training
*e. All of the above
6. ch01-006
In healthcare, an organization?s mission is partially determined by ownership status.
*a. True
b. False
7. ch01-007
An empowering organizational culture is associated with which of the following?
a. Improved team morale
b. Enhanced healthcare quality
c. Higher levels of patient satisfaction
d. Answers A and B only
, *e. Answers A, B, and C
8. ch01-008
In a culture that embraces servant leadership, relationships are based on communication and
listening.
*a. True
b. False
9. ch01-009
Research shows that the consolidation and integration of healthcare organizations? services are not
improving efficiency and quality.
a. True
*b. False
10. ch01-010
Effective leadership and strategic planning can significantly enhance the quality of patient care.
*a. True
b. False
1. ch10-001
Which of the following are considered post-acute care providers?