ELC Module 4 Questions with All
Correct Answers
What might be true of leaders who adopt a competing style of conflict management? -
Answer-they score high on assertiveness
Separating the people from the issue in an ethical conflict situation allows the leader to
approach the conflict situation with more __________. - Answer-objectivity
What does mediation involve? - Answer-an objective third party helps two parties settle
their differences
When handling a conflict situation, it is important for a leader to realize that the other
party's concerns are _________. - Answer-legitimate
What should an ethical leader do if a conflict begins to escalate? - Answer-bring the
discussion back to the core issues
Which situation demonstrates reciprocity? - Answer-In response to co-workers help
making a deadline, you assist them with a similar crisis
According to the information shared in this section, ________ might provide a solution
to a disagreement, but it is unlikely that both parties will be happy with the decision. -
Answer-litigation
Which mediation skill is important for an ethical leader to have in a conflict situation? -
Answer-use of neutral language
To help prevent misconduct, ethical leaders should: - Answer-develop and manage
systems to maintain an ethical culture
According to Ethics Consultant, David Gebler, most unethical behavior is committed
______________. - Answer-to meet performance goals
Which of the following factors impact the length of time it takes for companies to recover
from ethical misconduct? - Answer--how the company responds after discovering the
misconduct
-how stakeholders perceive the company's response
-the length of time it takes for the company to resolve the issues
Correct Answers
What might be true of leaders who adopt a competing style of conflict management? -
Answer-they score high on assertiveness
Separating the people from the issue in an ethical conflict situation allows the leader to
approach the conflict situation with more __________. - Answer-objectivity
What does mediation involve? - Answer-an objective third party helps two parties settle
their differences
When handling a conflict situation, it is important for a leader to realize that the other
party's concerns are _________. - Answer-legitimate
What should an ethical leader do if a conflict begins to escalate? - Answer-bring the
discussion back to the core issues
Which situation demonstrates reciprocity? - Answer-In response to co-workers help
making a deadline, you assist them with a similar crisis
According to the information shared in this section, ________ might provide a solution
to a disagreement, but it is unlikely that both parties will be happy with the decision. -
Answer-litigation
Which mediation skill is important for an ethical leader to have in a conflict situation? -
Answer-use of neutral language
To help prevent misconduct, ethical leaders should: - Answer-develop and manage
systems to maintain an ethical culture
According to Ethics Consultant, David Gebler, most unethical behavior is committed
______________. - Answer-to meet performance goals
Which of the following factors impact the length of time it takes for companies to recover
from ethical misconduct? - Answer--how the company responds after discovering the
misconduct
-how stakeholders perceive the company's response
-the length of time it takes for the company to resolve the issues
