ISM3004 Exam 2 With 200 complete
questions and answers Newest 2025
100% verified correct
What two factors are likely to motivate corporate technology purchasing? - Correct Answers
I I I I I I I I I I II I
-business requirements
IIII I
-minimizing TCO (total cost of ownership) I I I I I
What are two typical characteristics of BYOD programs? - Correct Answers -employees
I I I I I I I I I II I IIII
provided an equipment purchase allowance
I I I I I
-employees responsible for maintaining their own IT I I I I I I
One of the other managers at work says that a PC costs the business $1,000. How would
I I I I I I I I I I I I I I I I I
I you respond to that comment? - Correct Answers The $1,000 PC is a myth.
I I I I I II I IIII I I I I I
When considering the TCO of corporate PC ownership, what are components of indirect
I I I I I I I I I I I I I
cost? - Correct Answers Lost user productivity due to downtime
I I II I IIII I I I I I
Your company has adopted a "Locked, Well-Managed" PC management style, as
I I I I I I I I I I I
characterized by this week's lectures.
I I I I I I
What is your annual TCO for only Direct Costs? - Correct Answers 1,723
I I I I I I I I I II I IIII
Mr. Olson recommends users be assigned to the ______________ ______ account type as
I I I I I I I I I I I I I
a best practice. This should reduce support costs. - Correct Answers standard user
I I I I I I I I I II I IIII I
Your company has a lot of Macintosh computers. In an effort to contain TCO, management
I I I I I I I I I I I I I I I
I wants to implement a world-class system for managing its Macintosh computers.
I I I I I I I I I I
Which of the systems below best fits that business requirement? - Correct Answers JAMF
I I I I I I I I I I II I IIII
Mr. Olson is mighty fond of his new MacBook Pro 13. It's the lightest, most powerful laptop
I I I I I I I I I I I I I I I I I
he's ever owned. It's so powerful that he doesn't even have a desktop computer any more.
I I I I I I I I I I I I I I I I I
That device is an example of a ___________ _______. - Correct Answers thick client
I I I I I I I I I II I IIII I
Thin clients typically have lower break-fix cost than thick clients, especially when you
I I I I I I I I I I I I I
consider both direct and indirect costs - Correct Answers True
I I I I I I I II I IIII
Scenario: Your company needs to hire about 100 short-term contract workers. They start
I I I I I I I I I I I I I
I work in a few weeks and will only work for the company for 90 days.
I I I I I I I I I I I I I I I
,You make the call! Which of the options below makes the most sense for this use case? -
I I I I I I I I I I I I I I I I I I
Correct Answers Thin client with DaaS
I I IIII I I I
Your company uses a BYOD approach for smartphones. They're also implementing a new
I I I I I I I I I I I I I
EMM (enterprise mobility management) program that will be mandatory.
I I I I I I I I I I
Scenario #1 -- the company wants to do EMM as cheaply as possible, ideally not spending
I I I I I I I I I I I I I I I
any more money on software licenses than they already do. Which option fits this scenario
I I I I I I I I I I I I I I I
best?
I
I
Scenario #2 -- now suppose that the company wants to have an EMM system that will allow
I I I I I I I I I I I I I I I I
them to remotely wipe out all company data on employee smartphones without affecting
I I I I I I I I I I I I I
employee data. What capability do they need for this scenario? - Correct Answers 1)
I I I I I I I I I I I II I IIII
lightweight approach
I I
2) Containerization
I
TCO meets environmental responsibility... according to Gartner Research, we can *reduce
I I I I I I I I I I I
electricity costs* by about ______ in a *well-managed* scenario. - Correct Answers 35%
I I I I I I I I I I II I IIII
You have been asked to setup an ergonomically-correct workstation for a new employee.
I I I I I I I I I I I I I
How should the monitor be positioned? - Correct Answers the top of the monitor should be
I I I I I I I II I IIII I I I I I I
at eye level
I I I
The fee you pay the vendor for each printed. - Correct Answers CPI
I I I I I I I I I I II I IIII
Guarantee the vendor makes about uptime, how quickly they repair printers, etc. - Correct
I I I I I I I I I I I I I II
Answers SLA
I IIII
the number of pages/ month that a printer is designed to produce - Correct Answers Duty
I I I I I I I I I I I I I II I IIII
Cycle
I
Collection of devices connected together via communications devices and transmission
I I I I I I I I I I
media - Correct Answers network
I I II I IIII
Network covering a limited geographical area, such as a single building - Correct Answers
I I I I I I I I I I I I II I III
LAN
I
Rules that govern networking communications - Correct Answers protocol
I I I I I I II I IIII
Uniquely identifies a node from every other one on the planet; however provides no
I I I I I I I I I I I I I I
information about its location - Correct Answers MAC address
I I I I I II I IIII I
, You're going to install a couple of networked security cameras in your office building. It's
I I I I I I I I I I I I I I I
expensive to put 110 volt electrical outlets by each camera, so you want to use the Ethernet
I I I I I I I I I I I I I I I I I
cable to provide both electricity and data to the cameras.
I I I I I I I I I I
Which of the following technologies will solve that problem? - Correct Answers PoE
I I I I I I I I I II I IIII
Your company has just bought a new facility near Sarasota, Florida. There are two
I I I I I I I I I I I I I I
buildings, which are about 500' apart. The buildings have very thick steel and concrete walls
I I I I I I I I I I I I I I I
to protect against hurricanes. You've been told that lightning storms are common in the
I I I I I I I I I I I I I I
area.
I I
You want to setup a LAN that includes both buildings. Given the facts above, what would be
I I I I I I I I I I I I I I I I
the best way to connect the two buildings? - Correct Answers Use fiber optic ethernet cable
I I I I I I I I I II I IIII I I I I
There are a lot of 2.4GHz cordless phones in the your office suite, plus a microwave oven.
I I I I I I I I I I I I I I I I I
You seem to remember that these devices can interfere with some WiFi networks. You head
I I I I I I I I I I I I I I I
down to the local electronics superstore to buy wireless networking hardware. Given your
I I I I I I I I I I I I I
concerns about interference, which of the following should you buy? - Correct Answers
I I I I I I I I I I I II I III
802.11ac
I
Your friend Jill is the network manager for a large company. She's heard reports that some
I I I I I I I I I I I I I I I I
users are unhappy about poor WiFi performance in their part of the building.
I I I I I I I I I I I I I I
Which of the following is Jill's best first step to help those users? - Correct Answers Site
I I I I I I I I I I I I I II I IIII
Survey
I
Which of the following terms best describes a network where each computer has the ability
I I I I I I I I I I I I I I I
to both share and use resources? - Correct Answers peer-to-peer
I I I I I I I II I IIII
Your small business is in a building that experiences a lot of unexpected power outages.
I I I I I I I I I I I I I I I
Whenever this happens, the servers crash and you lose money.
I I I I I I I I I I I
Which of the following could help solve that problem? - Correct Answers UPS
I I I I I I I I I II I IIII
uninterruptible power supply or uninterruptible power source; an electrical apparatus that
I I I I I I I I I I I
provides emergency power to a load when the input power source or mains power fails. -
I I I I I I I I I I I I I I I I I
Correct Answers UPS
I I IIII
the single greatest cause of lost data. - Correct Answers user error
I I I I I I I I II I IIII I
intentionally registering a domain name to profit from someone else's firm name or
I I I I I I I I I I I I I
trademark - Correct Answers cybersquatting
I I II I IIII
a specialized computer with multiple network ports and specialized software that is used to
I I I I I I I I I I I I I I
interconnect networks - Correct Answers router
I I I II I IIII
questions and answers Newest 2025
100% verified correct
What two factors are likely to motivate corporate technology purchasing? - Correct Answers
I I I I I I I I I I II I
-business requirements
IIII I
-minimizing TCO (total cost of ownership) I I I I I
What are two typical characteristics of BYOD programs? - Correct Answers -employees
I I I I I I I I I II I IIII
provided an equipment purchase allowance
I I I I I
-employees responsible for maintaining their own IT I I I I I I
One of the other managers at work says that a PC costs the business $1,000. How would
I I I I I I I I I I I I I I I I I
I you respond to that comment? - Correct Answers The $1,000 PC is a myth.
I I I I I II I IIII I I I I I
When considering the TCO of corporate PC ownership, what are components of indirect
I I I I I I I I I I I I I
cost? - Correct Answers Lost user productivity due to downtime
I I II I IIII I I I I I
Your company has adopted a "Locked, Well-Managed" PC management style, as
I I I I I I I I I I I
characterized by this week's lectures.
I I I I I I
What is your annual TCO for only Direct Costs? - Correct Answers 1,723
I I I I I I I I I II I IIII
Mr. Olson recommends users be assigned to the ______________ ______ account type as
I I I I I I I I I I I I I
a best practice. This should reduce support costs. - Correct Answers standard user
I I I I I I I I I II I IIII I
Your company has a lot of Macintosh computers. In an effort to contain TCO, management
I I I I I I I I I I I I I I I
I wants to implement a world-class system for managing its Macintosh computers.
I I I I I I I I I I
Which of the systems below best fits that business requirement? - Correct Answers JAMF
I I I I I I I I I I II I IIII
Mr. Olson is mighty fond of his new MacBook Pro 13. It's the lightest, most powerful laptop
I I I I I I I I I I I I I I I I I
he's ever owned. It's so powerful that he doesn't even have a desktop computer any more.
I I I I I I I I I I I I I I I I I
That device is an example of a ___________ _______. - Correct Answers thick client
I I I I I I I I I II I IIII I
Thin clients typically have lower break-fix cost than thick clients, especially when you
I I I I I I I I I I I I I
consider both direct and indirect costs - Correct Answers True
I I I I I I I II I IIII
Scenario: Your company needs to hire about 100 short-term contract workers. They start
I I I I I I I I I I I I I
I work in a few weeks and will only work for the company for 90 days.
I I I I I I I I I I I I I I I
,You make the call! Which of the options below makes the most sense for this use case? -
I I I I I I I I I I I I I I I I I I
Correct Answers Thin client with DaaS
I I IIII I I I
Your company uses a BYOD approach for smartphones. They're also implementing a new
I I I I I I I I I I I I I
EMM (enterprise mobility management) program that will be mandatory.
I I I I I I I I I I
Scenario #1 -- the company wants to do EMM as cheaply as possible, ideally not spending
I I I I I I I I I I I I I I I
any more money on software licenses than they already do. Which option fits this scenario
I I I I I I I I I I I I I I I
best?
I
I
Scenario #2 -- now suppose that the company wants to have an EMM system that will allow
I I I I I I I I I I I I I I I I
them to remotely wipe out all company data on employee smartphones without affecting
I I I I I I I I I I I I I
employee data. What capability do they need for this scenario? - Correct Answers 1)
I I I I I I I I I I I II I IIII
lightweight approach
I I
2) Containerization
I
TCO meets environmental responsibility... according to Gartner Research, we can *reduce
I I I I I I I I I I I
electricity costs* by about ______ in a *well-managed* scenario. - Correct Answers 35%
I I I I I I I I I I II I IIII
You have been asked to setup an ergonomically-correct workstation for a new employee.
I I I I I I I I I I I I I
How should the monitor be positioned? - Correct Answers the top of the monitor should be
I I I I I I I II I IIII I I I I I I
at eye level
I I I
The fee you pay the vendor for each printed. - Correct Answers CPI
I I I I I I I I I I II I IIII
Guarantee the vendor makes about uptime, how quickly they repair printers, etc. - Correct
I I I I I I I I I I I I I II
Answers SLA
I IIII
the number of pages/ month that a printer is designed to produce - Correct Answers Duty
I I I I I I I I I I I I I II I IIII
Cycle
I
Collection of devices connected together via communications devices and transmission
I I I I I I I I I I
media - Correct Answers network
I I II I IIII
Network covering a limited geographical area, such as a single building - Correct Answers
I I I I I I I I I I I I II I III
LAN
I
Rules that govern networking communications - Correct Answers protocol
I I I I I I II I IIII
Uniquely identifies a node from every other one on the planet; however provides no
I I I I I I I I I I I I I I
information about its location - Correct Answers MAC address
I I I I I II I IIII I
, You're going to install a couple of networked security cameras in your office building. It's
I I I I I I I I I I I I I I I
expensive to put 110 volt electrical outlets by each camera, so you want to use the Ethernet
I I I I I I I I I I I I I I I I I
cable to provide both electricity and data to the cameras.
I I I I I I I I I I
Which of the following technologies will solve that problem? - Correct Answers PoE
I I I I I I I I I II I IIII
Your company has just bought a new facility near Sarasota, Florida. There are two
I I I I I I I I I I I I I I
buildings, which are about 500' apart. The buildings have very thick steel and concrete walls
I I I I I I I I I I I I I I I
to protect against hurricanes. You've been told that lightning storms are common in the
I I I I I I I I I I I I I I
area.
I I
You want to setup a LAN that includes both buildings. Given the facts above, what would be
I I I I I I I I I I I I I I I I
the best way to connect the two buildings? - Correct Answers Use fiber optic ethernet cable
I I I I I I I I I II I IIII I I I I
There are a lot of 2.4GHz cordless phones in the your office suite, plus a microwave oven.
I I I I I I I I I I I I I I I I I
You seem to remember that these devices can interfere with some WiFi networks. You head
I I I I I I I I I I I I I I I
down to the local electronics superstore to buy wireless networking hardware. Given your
I I I I I I I I I I I I I
concerns about interference, which of the following should you buy? - Correct Answers
I I I I I I I I I I I II I III
802.11ac
I
Your friend Jill is the network manager for a large company. She's heard reports that some
I I I I I I I I I I I I I I I I
users are unhappy about poor WiFi performance in their part of the building.
I I I I I I I I I I I I I I
Which of the following is Jill's best first step to help those users? - Correct Answers Site
I I I I I I I I I I I I I II I IIII
Survey
I
Which of the following terms best describes a network where each computer has the ability
I I I I I I I I I I I I I I I
to both share and use resources? - Correct Answers peer-to-peer
I I I I I I I II I IIII
Your small business is in a building that experiences a lot of unexpected power outages.
I I I I I I I I I I I I I I I
Whenever this happens, the servers crash and you lose money.
I I I I I I I I I I I
Which of the following could help solve that problem? - Correct Answers UPS
I I I I I I I I I II I IIII
uninterruptible power supply or uninterruptible power source; an electrical apparatus that
I I I I I I I I I I I
provides emergency power to a load when the input power source or mains power fails. -
I I I I I I I I I I I I I I I I I
Correct Answers UPS
I I IIII
the single greatest cause of lost data. - Correct Answers user error
I I I I I I I I II I IIII I
intentionally registering a domain name to profit from someone else's firm name or
I I I I I I I I I I I I I
trademark - Correct Answers cybersquatting
I I II I IIII
a specialized computer with multiple network ports and specialized software that is used to
I I I I I I I I I I I I I I
interconnect networks - Correct Answers router
I I I II I IIII
