CORRECT ANSWERS
________________ the process of planning, acquiring, deploying, and retaining employees that enables the
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organization to meet its talent needs and execute its business strategy. - correct answer Staffing
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One Role of HRM is to staff the most qualified and appropriate employees to support the company in
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meeting its _____. - correct answer Business Strategy
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Performance management and rewards must be aligned with _______. - correct answer Training goals
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What are two of the most important management problems businesses face today? - correct answer
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Training and recruitment
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____________________ involves aligning individual employees' goals and behaviors with organizational e e e e e e e e e e
goals and strategies, appraising and evaluating past and current behaviors and performance, and providing
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suggestions for improvement. - correct answer Performance Management
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,______________________ is an important step in performance management wherein an employee is given e e e e e e e e e e e e e
frequent feedback about what they should be doing and how well they are doing it - correct answer
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Performance Feedback e
_________________ refers to the sum of all of the rewards employees receive in exchange for their time, e e e e e e e e e e e e e e e e e
efforts, and performance - correct answer Total rewards
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Total Rewards is comprised of what 3 types of compensation? - correct answer (Direct financial, indirect
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financial, and non-financial) e e
Compensation received in the form of salary, wages, commissions, stock options, or bonuses - correct
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answer Direct financial compensation
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Any and all financial rewards not considered direct financial compensation, including health insurance,
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wellness benefits, paid vacations, and free meals - correct answer indirect financial compensation
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Rewards and incentives given to employees that are not financial in nature, including intrinsic rewards
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received from the job itself or from the physical or psychological work environment (e.g., feeling successful
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or appreciated) - correct answer Nonfinancial compensation
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Workplace health and safety includes the following topics (7) - correct answer wellness
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fire and food safety
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ergonomics
injury management e
disaster preparedness e
industrial hygiene e
bullying / workplace violence e e e
Employee-management relations ultimately determine the employment rights of who? - correct answer e e e e e e e e e e e e
employers and employees e e
,Employment relations (or industrial relations) focuses on what type of employment situations? - correct
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answer Unionized e
Benefits of an effect HRM system? (7) - correct answer 1. Improve organizational efficiency. Contribute to
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revenue growth. e e
2.Increase employees' understanding of their responsibilities and how they relate to the organization's
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mission, business strategy, and goals.
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3.Develop and enhance employee capabilities and talents to enable strategic execution and goal
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attainment. e
4.Equitably link rewards to responsibility level and performance.
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5.Promote the efficient and effective utilization of employees' skills and knowledge.
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6.Increase employee engagement, effort, and performance. Increase the organization's ability to manage
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change. 7.Decrease an organization's legal liability for compliance with employment laws.
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HRM influences organizational performance through its influence on _____. - correct answer (efficient
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systems and processes) e e
Managing human resources strategically helps organizations manage four primary types of risk, what are the
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4 types of risk? - correct answer (Strategic, Operational, Financial, Compliance)
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____________: HRM initiatives can affect business strategy. These may include the overall talent strategy,
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company culture, ethics, investments in people, and the implementation of change initiatives. - correct
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answer Strategic risk
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_______________: These risks can influence an organization's ability to execute the business strategy. HRM e e e e e e e e e e e e e e
affects the speed and the effectiveness of talent acquisition as well as the development of employees' skills
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and the identification and retention of top performers. - correct answer Operational risk
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__________________: HRM performance affects the organization's workforce costs and productivity e e e e e e e e e e
directly through compensation, benefits, turnover, overtime, and time-to-hire and indirectly through errors,
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accidents, delays, and lost production. - correct answer Financial risk
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, ______________: Every employment-related decision can have legal ramifications, particularly in the areas e e e e e e e e e e e e
of diversity, health and safety, union relations, whistleblowers, and harassment. - correct answer
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Compliance risk e
Which type of risk management encompasses the HRM initiatives to strengthen ethical awareness and
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company culture? - correct answer (Strategic risk)
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Which type of risk management involves the speed and effectiveness of talent acquisition, development of
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employees, and retention of top performers? - correct answer (Operational risk)
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Which type of risk management is associated with the reduction of cost in hiring employees? - correct
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answer (Financial Risk) e e
Which type of risk management involves consideration of legal issues in terms of diversity, health and safety,
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union relations, whistleblowers, and harassment? - correct answer (Compliance risk)
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A company's __________ defines how the firm will compete in its marketplace, and should reflect what the
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organization's customers want, what the firm wants, and what the firm can cost-effectively deliver - correct
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answer (business strategy) e e
___________ results from the ability to leverage resources and capabilities that derive in part from its talent.
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- correct answer (Competitive advantage)
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________: is a system of beliefs about how its employees should be treated - correct answer talent
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philosophy
Talent philosophy includes: (4) - correct answer - value placed on diversity
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- ethics
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- longevity at the company
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- employee to be viewed as assets or investors
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__________ links the entire human resource function with the firm's business strategy. It aligns a company's
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values and goals with the behaviors, values, and goals of employees and influences the strategies of each of
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