CPPM AAPC (Chapter 5, 6, 7, 8): Questions & Solutions
The established standard for the coding department in your multispecialty
clinic is for each coder to complete 12 charts per hour. Several of the coders
are falling behind which is impacting the accounts receivable. Which of the
following demonstrates quality improvement to resolve the problem?
a.
Hire more coders
b.
Notify them they will need to improve their production or face termination.
c.
Evaluate the types of charts each coder is reviewing (i.e., surgical, E/M,
radiology, etc.) to determine if some types of services take longer to code than
others.
d.
Develop a policy to limit breaks and lunch. Right Ans - c.
Evaluate the types of charts each coder is reviewing (i.e., surgical, E/M,
radiology, etc.) to determine if some types of services take longer to code than
others.
The last step in the benchmark process would be:-
a. Measure performance of process selected
b. Identify what should be measured
c. Implement new processes
d. Repeat the process to identify if goals are accomplished Right Ans -
Repeat the process to identify if goals are accomplished
Which of the below are elements of a PDCA cycle?
I A quality cycle and quality improvement method
II. Requires a benchmark so the team understands the goal for improvement
III. PDCA is an informal approach to QI
IV. Review the original benchmark data to determine if improvements are
made
a.
II, III, and IV
b.
,I, II, and IV
c.
I, II, III, and IV
d.
I, II, and III Right Ans - b.
I, II, and IV
Which of the following is an example of a practice monitoring quality
assurance?
a. Internal audit of billing procedures to verify compliance with federal and
state regulations
b. Weekly inspection of the sterilization machine used for surgical
instruments
c. Determine the time it takes a medical assistant to prepare a patient for a
physical
d. Develop a budget to make sure cash is available to purchase equipment
Right Ans - a. Internal audit of billing procedures to verify compliance with
federal and state regulations
During which phase of Plan, Do, Check, and Act will it be necessary for the
staff to discuss the success of a new process and potential issues?
a. Plan
b. Do
c. Check
d. Act Right Ans - d. Act
Quality control is defined as:
a.
An integrated system ensuring that a process is needed and expected
b.
A system of technical activities that measures against a criterion or standard
c.
A strategy of continuously refining processes
d.
A system measuring the performance of a process to optimize levels of quality
Right Ans - b.
A system of technical activities that measures against a criterion or standard
, Which of the following statements is TRUE?
a.
Quality assurance means prevention
b.
Quality improvement focuses on measuring compliance with standards
c.
Quality assurance includes activities that ensure a service is of the type and
quality needed and expected by the user
d.
Quality improvement focuses on inspection of deliverable data and detection
when the end user is not satisfied with the information received. Right Ans
- c.
Quality assurance includes activities that ensure a service is of the type and
quality needed and expected by the user
For MIPS Improvement Activities, collection and follow-up on patient
experience and satisfaction data on beneficiary engagement, including
development of an improvement plan, is an example of which subcategory?
a.
Care coordination
b.
Beneficiary engagement
c.
Achieving health equity
d.
Integrating behavioral and mental health Right Ans - c.
Achieving health equity
Which of the following is the best example of quality control?
a.
Lab equipment calibration
b.
Front desk audits to verify demographic information is collected properly
c.
The established standard for the coding department in your multispecialty
clinic is for each coder to complete 12 charts per hour. Several of the coders
are falling behind which is impacting the accounts receivable. Which of the
following demonstrates quality improvement to resolve the problem?
a.
Hire more coders
b.
Notify them they will need to improve their production or face termination.
c.
Evaluate the types of charts each coder is reviewing (i.e., surgical, E/M,
radiology, etc.) to determine if some types of services take longer to code than
others.
d.
Develop a policy to limit breaks and lunch. Right Ans - c.
Evaluate the types of charts each coder is reviewing (i.e., surgical, E/M,
radiology, etc.) to determine if some types of services take longer to code than
others.
The last step in the benchmark process would be:-
a. Measure performance of process selected
b. Identify what should be measured
c. Implement new processes
d. Repeat the process to identify if goals are accomplished Right Ans -
Repeat the process to identify if goals are accomplished
Which of the below are elements of a PDCA cycle?
I A quality cycle and quality improvement method
II. Requires a benchmark so the team understands the goal for improvement
III. PDCA is an informal approach to QI
IV. Review the original benchmark data to determine if improvements are
made
a.
II, III, and IV
b.
,I, II, and IV
c.
I, II, III, and IV
d.
I, II, and III Right Ans - b.
I, II, and IV
Which of the following is an example of a practice monitoring quality
assurance?
a. Internal audit of billing procedures to verify compliance with federal and
state regulations
b. Weekly inspection of the sterilization machine used for surgical
instruments
c. Determine the time it takes a medical assistant to prepare a patient for a
physical
d. Develop a budget to make sure cash is available to purchase equipment
Right Ans - a. Internal audit of billing procedures to verify compliance with
federal and state regulations
During which phase of Plan, Do, Check, and Act will it be necessary for the
staff to discuss the success of a new process and potential issues?
a. Plan
b. Do
c. Check
d. Act Right Ans - d. Act
Quality control is defined as:
a.
An integrated system ensuring that a process is needed and expected
b.
A system of technical activities that measures against a criterion or standard
c.
A strategy of continuously refining processes
d.
A system measuring the performance of a process to optimize levels of quality
Right Ans - b.
A system of technical activities that measures against a criterion or standard
, Which of the following statements is TRUE?
a.
Quality assurance means prevention
b.
Quality improvement focuses on measuring compliance with standards
c.
Quality assurance includes activities that ensure a service is of the type and
quality needed and expected by the user
d.
Quality improvement focuses on inspection of deliverable data and detection
when the end user is not satisfied with the information received. Right Ans
- c.
Quality assurance includes activities that ensure a service is of the type and
quality needed and expected by the user
For MIPS Improvement Activities, collection and follow-up on patient
experience and satisfaction data on beneficiary engagement, including
development of an improvement plan, is an example of which subcategory?
a.
Care coordination
b.
Beneficiary engagement
c.
Achieving health equity
d.
Integrating behavioral and mental health Right Ans - c.
Achieving health equity
Which of the following is the best example of quality control?
a.
Lab equipment calibration
b.
Front desk audits to verify demographic information is collected properly
c.
