©THESTAR EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
Certified Parks and Recreation Professional
(CPRP) Exam Study Guide.
Needs analysis - Answers✔Provides accurate feedback on community attitudes, opinions, and
perceptions of the parks resources. The results can help suggest how your agency might better
use its resources for community needs and concerns.
What two management strategies can conflict when conducting a natural resource needs
assessment? - Answers✔development and conservation
Market segmentation - Answers✔divides a diverse market into smaller alike groups
Target marketing - Answers✔The practice of tailoring the marketing mix to one of more market
segments
LEED - Answers✔Leadership in Energy and Environmental Design
3 Levels of LEED Certification - Answers✔-Silver
-Gold
-Platinum
green initiatives - Answers✔Improve efficiency and eco-friendly practices in waste management,
electronics usage and disposal, energy and water use, and transportation
Maintenance standard - Answers✔The maintenance tasks themselves (tile floors wet mopped
once per day, Toilets will be sanitized once per day, etc.)
Maintenance productivity standard - Answers✔The expected time to complete a given task (an
employee should be able to mow 4,800 square feet of turf in one hour)
Routine Maintenance - Answers✔Activities that preserve or improve the appearance of a facility
or piece of equipment. Ex: Stripping/waxing floors, Painting walls, changing furnace filters
Preventative Maintenance - Answers✔Routine servicing that prolongs equipment lifespan and
delays equipment failures
Premises defects - Answers✔A defect to the facility that could cause harm to users.
, ©THESTAR EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
When should you communicate your expectations for conduct to participants and staff? -
Answers✔As early as possible
When should you communicate the consequences for the violations of the code of conduct? -
Answers✔As soon as possible
Which Title of the ADA addresses public service provisions? - Answers✔Title II
Accident Report vs. Incident Report - Answers✔For all incidents other than accidents with
injuries, fill out an incident report (Ex: customer complaints, records of behavior problems.)
Comprehensive Plan - Answers✔Includes the agency's goals and policies, development
standards for parks, facility assessment data, agency inventories, socio-demographic data for the
community, and the identification of park or other facility deficiencies.
Serves as an overall plan for the entire agency and its operations.
Master Plan - Answers✔Master Plans are subsets of the comprehensive plan and tend to focus on
the agency's specific physical resources (land, facilities, etc.)
Typically updated every 10 years
Strategic Plan - Answers✔Focus on the development or revision of the agency's mission and
vision. List of goals, priorities, and objectives as well as an action plan for achieving the goals.
Policies - Answers✔Policies are more general than rules and regulations. They may require you
to interpret a set of facts and act accordingly.
Rules and Regulations - Answers✔More specific than policies. They direct employees and
participants to act in a prescribed manner.
Procedures - Answers✔Outline chronological actions for completing a task
Encumberance - Answers✔purchase orders, contracts, salary commitments. Used to ensure that
there will be sufficient cash available to pay for specific obligations.
Capital outlay - Answers✔expenditures for land or existing structures, improvements on
grounds, construction of recreation facilities, additions or remodeling of facilities, or initial
equipment purchases (Large purchases)
Debt Service - Answers✔money spent by the agency to pay off debt; includes interest and
principal payments
What does SDS stand for? - Answers✔Safety Data Sheet
Service Recovery - Answers✔The ability to make things right for the customer
, ©THESTAR EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
Job domain is - Answers✔sum of all tasks
Job title consists of - Answers✔sum of all job domains
Realistic Job Preview - Answers✔informs them of all aspects of the job, including both its
desirable and undesirable facets
Unintentional Discrimination - Answers✔when the hiring manager unknowingly discriminates
against others by adopting certain practices that result is underrepresentation of those from a
protected class
What is the final step in "progressive discipline"? - Answers✔Dismissal and termination
Performance Appraisal - Answers✔An evaluation that measures employee performance against
established standards
How long should you keep a written reprimand in an employee's file? - Answers✔Usually 6
months
Petty cash - Answers✔A small amount of money in the form of actual bills kept on hand for
small, quick purchases with cash that are easier than following a lengthier, more formal
purchasing procedure.
Many parks and rec agencies use grant funds for - Answers✔Capital projects
matching fund grants - Answers✔The grant maker will give money if the agency matches the
grant dollar for dollar
What are three sources of grants? - Answers✔- State governmental
- Private Foundations
- Federal Grants
Sponsorship - Answers✔The agency benefits from money, items, or services
The sponsor company receives recognition or marketing benefits including ads, logos at events
or access to participants.
Sponsorship Levels - Answers✔1. Title Sponsor
2. Presenting Sponsor
3. Official Sponsor
4. Official Supplier
Alliance - Answers✔Higher levels of commitment and more shared decision making. More
formal than collaborations.
ALL RIGHTS RESERVED.
Certified Parks and Recreation Professional
(CPRP) Exam Study Guide.
Needs analysis - Answers✔Provides accurate feedback on community attitudes, opinions, and
perceptions of the parks resources. The results can help suggest how your agency might better
use its resources for community needs and concerns.
What two management strategies can conflict when conducting a natural resource needs
assessment? - Answers✔development and conservation
Market segmentation - Answers✔divides a diverse market into smaller alike groups
Target marketing - Answers✔The practice of tailoring the marketing mix to one of more market
segments
LEED - Answers✔Leadership in Energy and Environmental Design
3 Levels of LEED Certification - Answers✔-Silver
-Gold
-Platinum
green initiatives - Answers✔Improve efficiency and eco-friendly practices in waste management,
electronics usage and disposal, energy and water use, and transportation
Maintenance standard - Answers✔The maintenance tasks themselves (tile floors wet mopped
once per day, Toilets will be sanitized once per day, etc.)
Maintenance productivity standard - Answers✔The expected time to complete a given task (an
employee should be able to mow 4,800 square feet of turf in one hour)
Routine Maintenance - Answers✔Activities that preserve or improve the appearance of a facility
or piece of equipment. Ex: Stripping/waxing floors, Painting walls, changing furnace filters
Preventative Maintenance - Answers✔Routine servicing that prolongs equipment lifespan and
delays equipment failures
Premises defects - Answers✔A defect to the facility that could cause harm to users.
, ©THESTAR EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
When should you communicate your expectations for conduct to participants and staff? -
Answers✔As early as possible
When should you communicate the consequences for the violations of the code of conduct? -
Answers✔As soon as possible
Which Title of the ADA addresses public service provisions? - Answers✔Title II
Accident Report vs. Incident Report - Answers✔For all incidents other than accidents with
injuries, fill out an incident report (Ex: customer complaints, records of behavior problems.)
Comprehensive Plan - Answers✔Includes the agency's goals and policies, development
standards for parks, facility assessment data, agency inventories, socio-demographic data for the
community, and the identification of park or other facility deficiencies.
Serves as an overall plan for the entire agency and its operations.
Master Plan - Answers✔Master Plans are subsets of the comprehensive plan and tend to focus on
the agency's specific physical resources (land, facilities, etc.)
Typically updated every 10 years
Strategic Plan - Answers✔Focus on the development or revision of the agency's mission and
vision. List of goals, priorities, and objectives as well as an action plan for achieving the goals.
Policies - Answers✔Policies are more general than rules and regulations. They may require you
to interpret a set of facts and act accordingly.
Rules and Regulations - Answers✔More specific than policies. They direct employees and
participants to act in a prescribed manner.
Procedures - Answers✔Outline chronological actions for completing a task
Encumberance - Answers✔purchase orders, contracts, salary commitments. Used to ensure that
there will be sufficient cash available to pay for specific obligations.
Capital outlay - Answers✔expenditures for land or existing structures, improvements on
grounds, construction of recreation facilities, additions or remodeling of facilities, or initial
equipment purchases (Large purchases)
Debt Service - Answers✔money spent by the agency to pay off debt; includes interest and
principal payments
What does SDS stand for? - Answers✔Safety Data Sheet
Service Recovery - Answers✔The ability to make things right for the customer
, ©THESTAR EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
Job domain is - Answers✔sum of all tasks
Job title consists of - Answers✔sum of all job domains
Realistic Job Preview - Answers✔informs them of all aspects of the job, including both its
desirable and undesirable facets
Unintentional Discrimination - Answers✔when the hiring manager unknowingly discriminates
against others by adopting certain practices that result is underrepresentation of those from a
protected class
What is the final step in "progressive discipline"? - Answers✔Dismissal and termination
Performance Appraisal - Answers✔An evaluation that measures employee performance against
established standards
How long should you keep a written reprimand in an employee's file? - Answers✔Usually 6
months
Petty cash - Answers✔A small amount of money in the form of actual bills kept on hand for
small, quick purchases with cash that are easier than following a lengthier, more formal
purchasing procedure.
Many parks and rec agencies use grant funds for - Answers✔Capital projects
matching fund grants - Answers✔The grant maker will give money if the agency matches the
grant dollar for dollar
What are three sources of grants? - Answers✔- State governmental
- Private Foundations
- Federal Grants
Sponsorship - Answers✔The agency benefits from money, items, or services
The sponsor company receives recognition or marketing benefits including ads, logos at events
or access to participants.
Sponsorship Levels - Answers✔1. Title Sponsor
2. Presenting Sponsor
3. Official Sponsor
4. Official Supplier
Alliance - Answers✔Higher levels of commitment and more shared decision making. More
formal than collaborations.
