Quality Improvement: Questions & Correct Solutions
The degree to which health services for individuals increase the likelihood
of desired health outcomes and are consistent with current professional
knowledge Right Ans - Quality
________-quality care involves providing patients with appropriate services
in a technically competent manner, with good communication, shared
decision making, and cultural sensitivity Right Ans - High
Quality healthcare includes: Right Ans - - Competent care
- Cost effective care
- Meets the needs of the patient
- Utilizes hospital resources in a cost effective way
- Meets and/or exceeds an established standard
The scope of quality care ranges from _______ quality outcomes to
_____________ quality outcomes. Right Ans - poor
optimal
The scope of quality care includes: Right Ans - - Patient care outcomes
- Patient satisfaction
- Delivery of care based on latest evidence
- Delivery of care that is safe
- Delivery of care that is patient-centered
- Effective resource utilization
Systematic and continuous actions that lead to measurable improvements
in healthcare services and the health status of targeted patient groups
Right Ans - Quality improvement
Cost-effective care is ______________ care. Right Ans - quality
T or F: Quality improvement affects physiological outcomes as well as legal
and ethical issues and informatics systems Right Ans - TRUE
,Some ways in which healthcare quality can be improved include properly
using advance directives, following privacy laws, and striving to ____________
errors. Right Ans - reduce
Quality improvement through clinical trials requires legal ____________ by the
client, and researchers must confirm that the treatment is ethical Right
Ans - consent
QI involves using ___________________ to accurately record a client's medical
history and shares results of diagnostic tests for current and future use and
to share client information with relevant healthcare providers in an
efficient manner. Right Ans - informatics
Includes evaluation of medical and nursing processes for quality and
effectiveness compared to accepted standards in order to correct problems
before they harm clients and to prevent errors in treatment
Aims to provide cost-effective care by preventing overuse, misuse, and
underuse of medical resources Right Ans - Quality management
In its report To Err is Human: Building a Safer Health System, the IOM
stated that medical errors account for approximately _______________ deaths
per year. Right Ans - 98,000
Internal reviews of 10 North Carolina hospitals found that more than 60%
of identified harms (i.e. adverse events associated with procedures,
medications, infections, diagnostic tests, and falls) were _____________________.
Right Ans - preventable
Most adverse outcomes stemming from these events were _________________,
but some caused permanent harm, were life threatening, or contributed to
the client's death. Right Ans - temporary
T or F: Preventable events were linked to medical errors, substandard care,
and lack of client monitoring and assessment. Right Ans - TRUE
In 2001, the IOM released a follow-up report entitled Crossing the Quality
Chasm: A New Health System for the 21st Century that concluded that the
current healthcare system is too ___________________ to adequately care for
, individuals with multiple chronic illnesses. It suggested that a new
healthcare system should be developed that improves care, partly through
the use of rapidly advancing technology. Right Ans - disorganized
The IOM proposed 6 aims for improvement: Right Ans - 1. Safe
2. Effective
3. Patient-centered
4. Timely
5. Efficient
6. Equitable
IOM aim that involves avoiding injuries to patients from the care that is
intended to help them
Health care provider demonstrates knowledge base on health/illness
status of individual or groups
Provides sound decision making in care of individuals/groups
Acts within scope of practice of license
Conforms to standards of practice for both self and patients Right Ans -
Safe
IOM aim that involves providing services based on scientific knowledge to
all who could benefit and refraining from providing services to those not
likely to benefit (avoiding underuse and overuse)
Addresses health problems of most vulnerable groups
Integrates curative and preventative services
Attains high population coverage Right Ans - Effective
IOM aim that involves providing care that is respectful of and responsive to
individual patient preferences, needs, and values and ensuring that patient
values guide all clinical decisions Right Ans - Patient-centered
The degree to which health services for individuals increase the likelihood
of desired health outcomes and are consistent with current professional
knowledge Right Ans - Quality
________-quality care involves providing patients with appropriate services
in a technically competent manner, with good communication, shared
decision making, and cultural sensitivity Right Ans - High
Quality healthcare includes: Right Ans - - Competent care
- Cost effective care
- Meets the needs of the patient
- Utilizes hospital resources in a cost effective way
- Meets and/or exceeds an established standard
The scope of quality care ranges from _______ quality outcomes to
_____________ quality outcomes. Right Ans - poor
optimal
The scope of quality care includes: Right Ans - - Patient care outcomes
- Patient satisfaction
- Delivery of care based on latest evidence
- Delivery of care that is safe
- Delivery of care that is patient-centered
- Effective resource utilization
Systematic and continuous actions that lead to measurable improvements
in healthcare services and the health status of targeted patient groups
Right Ans - Quality improvement
Cost-effective care is ______________ care. Right Ans - quality
T or F: Quality improvement affects physiological outcomes as well as legal
and ethical issues and informatics systems Right Ans - TRUE
,Some ways in which healthcare quality can be improved include properly
using advance directives, following privacy laws, and striving to ____________
errors. Right Ans - reduce
Quality improvement through clinical trials requires legal ____________ by the
client, and researchers must confirm that the treatment is ethical Right
Ans - consent
QI involves using ___________________ to accurately record a client's medical
history and shares results of diagnostic tests for current and future use and
to share client information with relevant healthcare providers in an
efficient manner. Right Ans - informatics
Includes evaluation of medical and nursing processes for quality and
effectiveness compared to accepted standards in order to correct problems
before they harm clients and to prevent errors in treatment
Aims to provide cost-effective care by preventing overuse, misuse, and
underuse of medical resources Right Ans - Quality management
In its report To Err is Human: Building a Safer Health System, the IOM
stated that medical errors account for approximately _______________ deaths
per year. Right Ans - 98,000
Internal reviews of 10 North Carolina hospitals found that more than 60%
of identified harms (i.e. adverse events associated with procedures,
medications, infections, diagnostic tests, and falls) were _____________________.
Right Ans - preventable
Most adverse outcomes stemming from these events were _________________,
but some caused permanent harm, were life threatening, or contributed to
the client's death. Right Ans - temporary
T or F: Preventable events were linked to medical errors, substandard care,
and lack of client monitoring and assessment. Right Ans - TRUE
In 2001, the IOM released a follow-up report entitled Crossing the Quality
Chasm: A New Health System for the 21st Century that concluded that the
current healthcare system is too ___________________ to adequately care for
, individuals with multiple chronic illnesses. It suggested that a new
healthcare system should be developed that improves care, partly through
the use of rapidly advancing technology. Right Ans - disorganized
The IOM proposed 6 aims for improvement: Right Ans - 1. Safe
2. Effective
3. Patient-centered
4. Timely
5. Efficient
6. Equitable
IOM aim that involves avoiding injuries to patients from the care that is
intended to help them
Health care provider demonstrates knowledge base on health/illness
status of individual or groups
Provides sound decision making in care of individuals/groups
Acts within scope of practice of license
Conforms to standards of practice for both self and patients Right Ans -
Safe
IOM aim that involves providing services based on scientific knowledge to
all who could benefit and refraining from providing services to those not
likely to benefit (avoiding underuse and overuse)
Addresses health problems of most vulnerable groups
Integrates curative and preventative services
Attains high population coverage Right Ans - Effective
IOM aim that involves providing care that is respectful of and responsive to
individual patient preferences, needs, and values and ensuring that patient
values guide all clinical decisions Right Ans - Patient-centered
