Workplace deviance can be categorized by how deviant the behavior is and: -
ANSWERSthe target of the deviant
The ______ determined that companies can be prosecuted and punished for the illegal
or unethical actions of employees, even if management didn't know about the unethical
behavior. - ANSWERSU.S. Sentencing Commission Guidelines
What is the term used to describe the degree of concern people have about an ethocal
issue? - ANSWERSEthical intensity
According to Kohlberg's model of moral development, people at the _______ make
decisions that confirm to societal expectations. - ANSWERSConventional level
Traditional college students who think about their parents' and grandparents' reactions
to their decisions before putting the decision into action are more than likely operating
according to which principle of ethical decision making? - ANSWERSThe principle of
personal virtue
What is social responsibility? - ANSWERSa business's obligation to pursue policies,
make decisions, and take actions that benefit society
Which of the following is NOT an example of a stakeholder group that an organizational
must satisfy to assure long term survival? - ANSWERSthe media
A manager who gets work done with a minimum of effort is increasing the ________ of
the organization - ANSWERSefficiency
A manager engaged in the management function of __________ is monitoring progress
toward goal achievment and taking corrective action when needed -
ANSWERScontrolling
Managers who train and supervise the performance of non-managerial employees, and
who are directly responsible for producing the company's products or services, are
categorized as: - ANSWERSfirst-line managers
According to Mintzberg, which of the following lists the three major roles managers fulfill
while performing their jobs? - ANSWERSinterpersonal roles, informational roles, and
decisional roles
Which skills increase in their importance to success as managers rise through the
managerial ranks? - ANSWERSconceptual skills and the motivation to manage
, An accountant with ________ has the ability to create a budget, compare the budget to
the actual income statement, and determine unnecessary expenses. -
ANSWERStechnical skill
A(n) __________ is amanager who was successful early in their careers, but were
knocked off the fast track by the time they reached the middle to upper levels of
management. - ANSWERSderailer
After six months as a manager, new managers typically believe their job is: -
ANSWERSto solve problems for subordinates
A company facing a simple environment would: - ANSWERShave few external factors
in the environment that affect it
Which of the following is a component of Volkswagen's specific environment and will
directly influence how it does business? - ANSWERSRenault, a French car maker
Changes in any sector of the general environment: - ANSWERSwill eventually affect
most organizations
Technology is the __________ used to transform inputs (raw materials, information, etc)
into outputs (goods or services). - ANSWERSknowledge, tools, and techniques
A keyfactor influencing the relationship between companies and their suppliers is: -
ANSWERShow dependent they are on each other
An organization engaged in ________ is searching the environment for important
events or issues that might affect an organization. - ANSWERSenvironmental scanning
The _________ is the set of key values, beliefs, and attitudes shared by organizational
members. - ANSWERSorganizational culture
Which of the following is an example of a mechanism used to sustain organizational
cultures after an - ANSWERSnone of these
Employees tend to feel a greater sense of ownership and responsibility in companies
with organizationl cultures characterized by: - ANSWERSemployee involvement
Managers can use behavioral addition and behavioral substitution to: -
ANSWERSmodify corporate culture
How did the Industrail Revolution chage jobs and organizations? - ANSWERSLow-paid,
unskilled workers running machines began to replace high paid, skilled artisans
The goal of scientific management was to: - ANSWERSfind the one best way to perform
each task