In addition to various theories, research has focused on other needs that are important
to organizations, including achievement, affiliation, and power. Which type of needs are
these? - ANSWERSIndividual
According to Herzberg's two-factor theory of motivation, which of the following is a
hygiene factor on the job? - ANSWERSInterpersonal relations
Recently, Lupita has not been performing as well at work as she used to. She has been
showing up to work late and claims the work simply is boring and unfulfilling. What
should Lupita's manager do to strengthen Lupita's performance? - ANSWERSHe should
try to determine the nature of Lupita's problem.
Jolanta told her manager she will be late for work today because of an appointment. Her
manager knew Jolanta would make up the hours, either by staying late or working on
the weekend. Which type of work arrangement does Jolanta have? -
ANSWERSVariable
Which of the following must be present in any reinforcement method in order for it to be
effective? - ANSWERSConsistency
Kaia's company has just started a safety program for the plant floor in order to improve
safety. For every month that the plant has no on-the-job injuries, all employees receive
a bonus. What is Kaia's company using to motivate employees? - ANSWERSBehavior
modification
Julius is looking at various motivational tools for his department. Before he decides on
one, he decides to try and determine which factor or factors really motivate people.
Which view of motivation is Julius using? - ANSWERSContent perspective
What is the most general form of merit pay? - ANSWERSAnnual salary increases
Which type of reinforcement is designed to weaken or decrease a behavior? -
ANSWERSPunishment
Even though he is only 25 years old, Manoj saves 10 percent of his pay in the company-
sponsored pension plan so that he can enjoy a worry-free retirement. Which of the
following levels on Maslow's hierarchy is Manoj striving for in retirement? –
ANSWERSSecurity Which approach to motivation is based on the premise that
managers know more about the job than workers and therefore should be paid more? -
ANSWERSTraditional approach According to the basic expectancy model, what should