Name: Score:
25 Multiple choice questions
Term 1 of 25
What is the Personal Brand Formula?
-advertising
-public relations
-sales promotions
-personal selling
Personality + Performance + Visibility + Trust
-Customer
-Conditions
-Competition
-Company
*NOT COMPLIANCE*
1. Lack of good service
2. Lack of knowledge
,Term 2 of 25
What are traits to becoming successful? (CHASE)
-Price
-Promotion
-Place
-Product
-advertising
-public relations
-sales promotions
-personal selling
-Customer
-Conditions
-Competition
-Company
*NOT COMPLIANCE*
-creative
-honest
-aggressive
-smart
-enthusiastic
,Term 3 of 25
What are the steps in for the Path of Purchase?
-advertising
-public relations
-sales promotions
-personal selling
1. Market Analysis
2. Strategy Development
3. Implementation
1. awareness
2. consideration
3. purchase
4. post purchase behavior
5. repeat purchase
-Customer
-Conditions
-Competition
-Company
*NOT COMPLIANCE*
, Term 4 of 25
When dealing with Customer Satisfaction 7% of customers do this and 77% of customers do
this?
-7% tell the company when there is bad service
-77% tell other people when the service is bad
-38% vocal
-55% visual
-7% verbal arrangment
1. awareness
2. consideration
3. purchase
4. post purchase behavior
5. repeat purchase
-Drive Traffic
-Promote product
-Impulse buys
Term 5 of 25
What may happen if there is Good Service?
-Price
-Promotion
-Place
-Product
-creative
-honest
-aggressive
-smart
-enthusiastic
Ambush Marketing
-Premium Pricing
-Referrals
25 Multiple choice questions
Term 1 of 25
What is the Personal Brand Formula?
-advertising
-public relations
-sales promotions
-personal selling
Personality + Performance + Visibility + Trust
-Customer
-Conditions
-Competition
-Company
*NOT COMPLIANCE*
1. Lack of good service
2. Lack of knowledge
,Term 2 of 25
What are traits to becoming successful? (CHASE)
-Price
-Promotion
-Place
-Product
-advertising
-public relations
-sales promotions
-personal selling
-Customer
-Conditions
-Competition
-Company
*NOT COMPLIANCE*
-creative
-honest
-aggressive
-smart
-enthusiastic
,Term 3 of 25
What are the steps in for the Path of Purchase?
-advertising
-public relations
-sales promotions
-personal selling
1. Market Analysis
2. Strategy Development
3. Implementation
1. awareness
2. consideration
3. purchase
4. post purchase behavior
5. repeat purchase
-Customer
-Conditions
-Competition
-Company
*NOT COMPLIANCE*
, Term 4 of 25
When dealing with Customer Satisfaction 7% of customers do this and 77% of customers do
this?
-7% tell the company when there is bad service
-77% tell other people when the service is bad
-38% vocal
-55% visual
-7% verbal arrangment
1. awareness
2. consideration
3. purchase
4. post purchase behavior
5. repeat purchase
-Drive Traffic
-Promote product
-Impulse buys
Term 5 of 25
What may happen if there is Good Service?
-Price
-Promotion
-Place
-Product
-creative
-honest
-aggressive
-smart
-enthusiastic
Ambush Marketing
-Premium Pricing
-Referrals