Name: Score:
572 Multiple choice questions
Term 1 of 572
What is the goal of Recovery Support Specialists?
To improve opportunities for individuals to live full and productive lives in their own
communities and overcome once thought incurable conditions.
To ensure that individuals remain dependent on professional services indefinitely.
To promote isolation and discourage community involvement.
To restrict individuals from accessing community resources and support.
Term 2 of 572
What is restating?
To accompany the person to the hospital, act as an advocate, and provide support.
Repeating what the person is communicating.
A relationship between a person with the CRSS credential and a person participating in
services that provides an opportunity to model and share personal skills and experiences
that facilitate recovery.
By drawing upon life experiences and building upon existing skills and perspectives.
Term 3 of 572
Why must services for persons with co-occurring disorders be integrated?
To provide comprehensive and effective treatment.
To maintain a safe and supportive environment for clients.
To provide effective treatment for persons with mental illness.
To maintain professional boundaries and roles.
,Term 4 of 572
How does empathetic listening differ from feeling sorry for someone?
Signs of worsening and strategies to improve the situation
Empathy is relating, caring, and validating a person's feelings, while feeling sorry can
make the person feel responsible for the supporter's feelings.
They should never intimidate, threaten, harass, financially exploit, use undue influence,
physical force or verbal abuse, or make unwarranted promises of benefits to the
individuals they serve.
Current physical and mental condition, diagnosis, treatment needs, services provided,
and services needed.
Term 5 of 572
What do CRSS professionals help individuals with?
Focus on abilities, living, working, learning, and full participation.
Understanding a person's strengths and resources.
To meet individuals where they are at and provide appropriate support.
Building healthy, interdependent support networks in the community.
Term 6 of 572
What is the saying to keep in mind when documenting?
"If it is not documented, it never happened."
"if it is documented, it is always true."
"only document what is convenient."
"documentation is optional in our field."
,Term 7 of 572
What program can help individuals understand how working affects benefits?
Work Incentive Planning and Assistance program.
To recognize their strengths and healthy limits.
Continuous supports to maintain employment.
They may lose opportunities for growth and improvement.
Term 8 of 572
What is a person-driven organization?
An organization that focuses solely on profits and efficiency.
An organization where persons have the primary decision-making role regarding care.
An organization that is run by a single individual without input from others.
An organization that prioritizes technology over human interaction.
Term 9 of 572
What happens when a professional misrepresents their services?
They demonstrate how to live and work effectively in areas related to recovery.
Damage occurs and individuals may not receive the appropriate support.
No disclosure of PHI (Protected Health Information) without signed authorization.
They are entitled to inspect and copy their own records.
Term 10 of 572
What does 'Change is Possible' stage involve?
Both spoken and unspoken messages.
Returning to work instantly causes loss of benefits.
Building upon strengths, not fixing deficits.
Questioning the possibility of change
, Term 11 of 572
What is the goal of empowerment?
Giving and receiving non-clinical assistance for recovery.
To enable individuals to live a fulfilling and productive life.
To help you feel good, stay well, and cope with challenges.
To give individuals the ability to speak for themselves.
Term 12 of 572
What is a crisis?
A natural disaster causing widespread damage and displacement.
A situation where a person expresses a desire to end their life, has a plan, and means to
follow through.
A financial downturn affecting a large number of businesses.
A temporary disagreement between friends that can be easily resolved.
Term 13 of 572
What is the role of Recovery Support Specialists?
To minimize the role of personal experiences in recovery.
To enforce strict regulations on mental health practices.
To infuse the human service system with hope and empowerment.
To focus solely on the financial aspects of mental health services.
Term 14 of 572
What is the main focus of the illness based model?
Consumer self-determination while considering others and society.
To provide guidance and support in accomplishing work tasks.
Focus on diagnosis and symptom reduction.
Diagnosis of illness and symptom reduction.
572 Multiple choice questions
Term 1 of 572
What is the goal of Recovery Support Specialists?
To improve opportunities for individuals to live full and productive lives in their own
communities and overcome once thought incurable conditions.
To ensure that individuals remain dependent on professional services indefinitely.
To promote isolation and discourage community involvement.
To restrict individuals from accessing community resources and support.
Term 2 of 572
What is restating?
To accompany the person to the hospital, act as an advocate, and provide support.
Repeating what the person is communicating.
A relationship between a person with the CRSS credential and a person participating in
services that provides an opportunity to model and share personal skills and experiences
that facilitate recovery.
By drawing upon life experiences and building upon existing skills and perspectives.
Term 3 of 572
Why must services for persons with co-occurring disorders be integrated?
To provide comprehensive and effective treatment.
To maintain a safe and supportive environment for clients.
To provide effective treatment for persons with mental illness.
To maintain professional boundaries and roles.
,Term 4 of 572
How does empathetic listening differ from feeling sorry for someone?
Signs of worsening and strategies to improve the situation
Empathy is relating, caring, and validating a person's feelings, while feeling sorry can
make the person feel responsible for the supporter's feelings.
They should never intimidate, threaten, harass, financially exploit, use undue influence,
physical force or verbal abuse, or make unwarranted promises of benefits to the
individuals they serve.
Current physical and mental condition, diagnosis, treatment needs, services provided,
and services needed.
Term 5 of 572
What do CRSS professionals help individuals with?
Focus on abilities, living, working, learning, and full participation.
Understanding a person's strengths and resources.
To meet individuals where they are at and provide appropriate support.
Building healthy, interdependent support networks in the community.
Term 6 of 572
What is the saying to keep in mind when documenting?
"If it is not documented, it never happened."
"if it is documented, it is always true."
"only document what is convenient."
"documentation is optional in our field."
,Term 7 of 572
What program can help individuals understand how working affects benefits?
Work Incentive Planning and Assistance program.
To recognize their strengths and healthy limits.
Continuous supports to maintain employment.
They may lose opportunities for growth and improvement.
Term 8 of 572
What is a person-driven organization?
An organization that focuses solely on profits and efficiency.
An organization where persons have the primary decision-making role regarding care.
An organization that is run by a single individual without input from others.
An organization that prioritizes technology over human interaction.
Term 9 of 572
What happens when a professional misrepresents their services?
They demonstrate how to live and work effectively in areas related to recovery.
Damage occurs and individuals may not receive the appropriate support.
No disclosure of PHI (Protected Health Information) without signed authorization.
They are entitled to inspect and copy their own records.
Term 10 of 572
What does 'Change is Possible' stage involve?
Both spoken and unspoken messages.
Returning to work instantly causes loss of benefits.
Building upon strengths, not fixing deficits.
Questioning the possibility of change
, Term 11 of 572
What is the goal of empowerment?
Giving and receiving non-clinical assistance for recovery.
To enable individuals to live a fulfilling and productive life.
To help you feel good, stay well, and cope with challenges.
To give individuals the ability to speak for themselves.
Term 12 of 572
What is a crisis?
A natural disaster causing widespread damage and displacement.
A situation where a person expresses a desire to end their life, has a plan, and means to
follow through.
A financial downturn affecting a large number of businesses.
A temporary disagreement between friends that can be easily resolved.
Term 13 of 572
What is the role of Recovery Support Specialists?
To minimize the role of personal experiences in recovery.
To enforce strict regulations on mental health practices.
To infuse the human service system with hope and empowerment.
To focus solely on the financial aspects of mental health services.
Term 14 of 572
What is the main focus of the illness based model?
Consumer self-determination while considering others and society.
To provide guidance and support in accomplishing work tasks.
Focus on diagnosis and symptom reduction.
Diagnosis of illness and symptom reduction.
