MBA 745 - Module 5 fully
solved & updated
people - answer to make a process improvement plan stick, focus on
the:
1. Follow the Right Principles
2. Follow the Right Steps - answer These qualitative processes rely
on people and require a new way to design, implement, and
improve.
This new way needs to leverage two principles:
Follow the Right Principles - answer Visual thinking and co-creation
help to envision the right process, clarify what people are meant to
do, and accelerate change
Follow the Right Steps - answer Validate, activate, and embed
process innovation to actually implement a new process and get it
to stick
Visual thinking - answer trumps business thinking because it makes
the vital people processes clear and helps people shift more quickly
Co-creation - answer trumps black box development of a process
because it gets the people who know the process best involved in
designing it
Validate
Activate
Embed - answer what are the three key points of Following the Right
Steps
,Activation - answer is where most good process improvement plans
die
1. Do things on purpose
2. Huddle up (communicate)
3. Embrace diversity
4. Encourage honest debate
5. Celebrate success
6. Have fun - answer what are the 6 habits of high performing teams
1. equality in distribution of conversational turn-taking
2. high average social sensitivity - answer what are the two
qualities of successful teamwork
1. unclear goals or plans
2. unproductive meetings
3. vague roles for team members
4. deadlock (not knowing strengths & weakness)
5. ineffective team leadership
6. negative relationships
7. poor communications
8. inefficient operations
9. engaging in conflict
10. being a problem instead of a problem solver - answer what are
the top 10 things to NOT do in a high performance team
Knowledge Validation
Competitive Advantage
Career Advancement
, Compensation Enhancement
Community Enrichment - answer The top reasons for earning a
professional certification are:
Apprentice - answer provide subject matter expertise and support
projects, kaizen blitz events, and continuous improvement activities
-curriculum includes a general introduction to key concepts and
topics.
-Key concepts, terms, and tools for this role include: Principles of
Lean, Types of Value, Types of Waste, Continuous Improvement,
Standard Work
Practitioner - answer manage projects, lead value stream mapping
sessions, and facilitate kaizen blitz events
-curriculum includes a deeper dive into everything covered for the
Apprentice role. In addition, there should be a well-defined project
such as value stream mapping, changeover reduction, or the 5S
system
-Key concepts, terms, and tools for this role include: Project
Charters, Mapping the Current State, Assessing Opportunities,
Designing the Future State, Implementation of Improvements,
Seeking Perfection
Expert - answer lead major projects, address complex problems, and
advise project teams
-curriculum includes a lean project which requires rigorous use of
problem solving techniques.
-Learning should be supported through coaching from a qualified
instructor.
-Key concepts, terms, and tools for this role include: Problem
Statements, Articulating the Current Situation, Root Cause Analysis,
Developing Countermeasures, Implementing Changes, Creating
Standardization
solved & updated
people - answer to make a process improvement plan stick, focus on
the:
1. Follow the Right Principles
2. Follow the Right Steps - answer These qualitative processes rely
on people and require a new way to design, implement, and
improve.
This new way needs to leverage two principles:
Follow the Right Principles - answer Visual thinking and co-creation
help to envision the right process, clarify what people are meant to
do, and accelerate change
Follow the Right Steps - answer Validate, activate, and embed
process innovation to actually implement a new process and get it
to stick
Visual thinking - answer trumps business thinking because it makes
the vital people processes clear and helps people shift more quickly
Co-creation - answer trumps black box development of a process
because it gets the people who know the process best involved in
designing it
Validate
Activate
Embed - answer what are the three key points of Following the Right
Steps
,Activation - answer is where most good process improvement plans
die
1. Do things on purpose
2. Huddle up (communicate)
3. Embrace diversity
4. Encourage honest debate
5. Celebrate success
6. Have fun - answer what are the 6 habits of high performing teams
1. equality in distribution of conversational turn-taking
2. high average social sensitivity - answer what are the two
qualities of successful teamwork
1. unclear goals or plans
2. unproductive meetings
3. vague roles for team members
4. deadlock (not knowing strengths & weakness)
5. ineffective team leadership
6. negative relationships
7. poor communications
8. inefficient operations
9. engaging in conflict
10. being a problem instead of a problem solver - answer what are
the top 10 things to NOT do in a high performance team
Knowledge Validation
Competitive Advantage
Career Advancement
, Compensation Enhancement
Community Enrichment - answer The top reasons for earning a
professional certification are:
Apprentice - answer provide subject matter expertise and support
projects, kaizen blitz events, and continuous improvement activities
-curriculum includes a general introduction to key concepts and
topics.
-Key concepts, terms, and tools for this role include: Principles of
Lean, Types of Value, Types of Waste, Continuous Improvement,
Standard Work
Practitioner - answer manage projects, lead value stream mapping
sessions, and facilitate kaizen blitz events
-curriculum includes a deeper dive into everything covered for the
Apprentice role. In addition, there should be a well-defined project
such as value stream mapping, changeover reduction, or the 5S
system
-Key concepts, terms, and tools for this role include: Project
Charters, Mapping the Current State, Assessing Opportunities,
Designing the Future State, Implementation of Improvements,
Seeking Perfection
Expert - answer lead major projects, address complex problems, and
advise project teams
-curriculum includes a lean project which requires rigorous use of
problem solving techniques.
-Learning should be supported through coaching from a qualified
instructor.
-Key concepts, terms, and tools for this role include: Problem
Statements, Articulating the Current Situation, Root Cause Analysis,
Developing Countermeasures, Implementing Changes, Creating
Standardization
