Public Relations - Answers strategic communication process which builds mutually beneficial
relationships between organizations and the public
Campaign - Answers set of activities or operations designed to help an organization to achieve a goal
overtime within a specific time frame
Public Relations Audit - Answers examination which analyzes the reputation, overall performance, main
competitors and any other aspects of an organization
Survey - Answers research method which involves asking standard questions of a sample population and
analyzing their responses
Focus Group - Answers group interview monitored by a researcher who guides a conversation about a
particular issue
Goal - Answers statement of expected outcomes an organization would like to achieve
Objective - Answers specific, measurable indicator of whether a goal has been realized
Strategy - Answers vehicle used to achieve objectives
Tactic - Answers specific activity conducted to implement the strategies of a program
Press Release - Answers formal announcement, usually in written format, sent to media reporters in
hopes of gaining positive news attention
News Conference - Answers media event in which journalists are invited to hear an announcement and
follow-up questions
Social Media - Answers Internet media which allow users to share information, participate in dialogues
and create content online
Media Impression - Answers number of potential audience members reached with a message