Devoted Medicare Certification 2025
Latest Update
Which answer best describes the options an agent has for completing a scope of
appointment (SOA) with Devoted Health
Electronic in-person
Paper
Electronic Remote Text or Email
Telephonice
All of the Above - ANSWER All of the Above
Which answer best describes our main component(s) of our model of care?
Care Coordination
Quality of Performance & Improvements
Provider Network
Poipulation Description
All of the Above - ANSWER All of the Above
How many days in advance must agents register informal or educational events with
Devoted Health? - ANSWER 7 days
Which answer best describes what is important to review with a prospect during our
sales presentations related to prescriptions - ANSWER All of these
The Devoted Health Guides...
Are only available to Devoted Health special needs plan members.
Consist of a team of clinical and service professionals who work together for each of our
members.
Do not attempt to build long lasting relationships built on trust and guidance with
Devoted members.
Act as travel agents to plan vacations for Devoted members. - ANSWER Consist of a
team of clinical and service professionals who work together for each of our members.
Mrs. Davis is a Devoted Health HMO member and on March 21st calls Angie her
Devoted sales agent stating that she wants to switch her primary care physician (PCP).
What can Angie tell Mrs. Davis? - ANSWER She can call her Devoted Guide Team and
they would be happy to assist her in choosing a new one to be effective the beginning of
April.
Luis lives in Phoenix and receives full subsidy low income subsidy (LIS). He is reviewing
Devoted's MAPD options with his agent, Wayne. Which statement is most appropriate
Latest Update
Which answer best describes the options an agent has for completing a scope of
appointment (SOA) with Devoted Health
Electronic in-person
Paper
Electronic Remote Text or Email
Telephonice
All of the Above - ANSWER All of the Above
Which answer best describes our main component(s) of our model of care?
Care Coordination
Quality of Performance & Improvements
Provider Network
Poipulation Description
All of the Above - ANSWER All of the Above
How many days in advance must agents register informal or educational events with
Devoted Health? - ANSWER 7 days
Which answer best describes what is important to review with a prospect during our
sales presentations related to prescriptions - ANSWER All of these
The Devoted Health Guides...
Are only available to Devoted Health special needs plan members.
Consist of a team of clinical and service professionals who work together for each of our
members.
Do not attempt to build long lasting relationships built on trust and guidance with
Devoted members.
Act as travel agents to plan vacations for Devoted members. - ANSWER Consist of a
team of clinical and service professionals who work together for each of our members.
Mrs. Davis is a Devoted Health HMO member and on March 21st calls Angie her
Devoted sales agent stating that she wants to switch her primary care physician (PCP).
What can Angie tell Mrs. Davis? - ANSWER She can call her Devoted Guide Team and
they would be happy to assist her in choosing a new one to be effective the beginning of
April.
Luis lives in Phoenix and receives full subsidy low income subsidy (LIS). He is reviewing
Devoted's MAPD options with his agent, Wayne. Which statement is most appropriate
