OPMA Quiz Review(Completely solved)
Which of the following is NOT a characteristic that distinguishes services from goods? correct answers -
Service jobs are unskilled
Doing something at the lowest possible cost is called ___________. correct answers -efficiency
The good-services continuum consists of which set of the following categories? correct answers -Pure
goods, core goods, core services, pure services.
Which of the following is NOT mentioned in our textbook and/or classroom discussion as a major
operations-related concept that has been developed since the 1980s? correct answers -none of the offered
choices applies
The use of the internet is an essential element of business activity called what? correct answers -electronic
commerce
Which of the following is NOT a measure of operations and supply chain management efficiency used by
Wall Street? correct answers -Earnings per share
What is a total systems approach to managing the cash flow of information, materials, and services from
raw material supplies, factories, and warehouses to the end customer called? correct answers -supply
chain management
Current issues in OSCM do NOT include correct answers -increasing global supply chain employment
A pipeline through which material and information flows is a conception of a(n) correct answers -supply
chain
The ability to maintain balance in a system is referred to as correct answers -flexibility
An activity-system map is which of the following? correct answers -a diagram that shows how a
company's strategy is delivered to customers
, The triple-bottom-line evaluates the firm against what three criteria? Use the expression coined by the
Shell Oil company. correct answers -people, planet, and profit.
If all you know about a production system was that total daily output was 400 units and the total labor
necessary to produce the 400 units was 350 hours, what kind of productivity measure could you use to
compute productivity? correct answers -Partial measure
In development of an operation and supply chain strategy, which of the following may be an important
product-specific criterion to consider? correct answers -Supplier after-sale support
A major competitive dimension that forms a company's strategic operational competitive position in their
strategic planning is which of the following? correct answers -Cost or price
The total output from a production system in one day is 500 units and the total labor necessary to produce
the 500 units is 350 hours. Using the appropriate productivity measure, which of the following numbers
represents the resulting productivity ratio? correct answers -1.428
Larry's Auto Repair Shop had revenues that averaged $60,000 per week in April and $50,000 per week in
May. During both months, the shop employed six full-time (40 hours/week) workers. In April the firm
also had four part-time workers working 25 hours, but in May there were only two part-time workers and
they only worked 10 hours per week. What is the percentage change in labor productivity from April to
May for Larry's Auto Body Repair? correct answers -8.95%
Which of the following is a multifactor measure of productivity? correct answers
-Output/(Labor+Capital+Energy)
Which of the following forecasting methodologies is considered a casual forecasting techniques? correct
answers -Linear regression
Which of the following forecasting methodologies is considered a time series forecasting technique?
correct answers -Simple moving average
According to your instructor, one of the eight important things to know about demand forecasting is that
correct answers -forecasting would be easy if we didn't have so many products.
Which of the following is NOT a characteristic that distinguishes services from goods? correct answers -
Service jobs are unskilled
Doing something at the lowest possible cost is called ___________. correct answers -efficiency
The good-services continuum consists of which set of the following categories? correct answers -Pure
goods, core goods, core services, pure services.
Which of the following is NOT mentioned in our textbook and/or classroom discussion as a major
operations-related concept that has been developed since the 1980s? correct answers -none of the offered
choices applies
The use of the internet is an essential element of business activity called what? correct answers -electronic
commerce
Which of the following is NOT a measure of operations and supply chain management efficiency used by
Wall Street? correct answers -Earnings per share
What is a total systems approach to managing the cash flow of information, materials, and services from
raw material supplies, factories, and warehouses to the end customer called? correct answers -supply
chain management
Current issues in OSCM do NOT include correct answers -increasing global supply chain employment
A pipeline through which material and information flows is a conception of a(n) correct answers -supply
chain
The ability to maintain balance in a system is referred to as correct answers -flexibility
An activity-system map is which of the following? correct answers -a diagram that shows how a
company's strategy is delivered to customers
, The triple-bottom-line evaluates the firm against what three criteria? Use the expression coined by the
Shell Oil company. correct answers -people, planet, and profit.
If all you know about a production system was that total daily output was 400 units and the total labor
necessary to produce the 400 units was 350 hours, what kind of productivity measure could you use to
compute productivity? correct answers -Partial measure
In development of an operation and supply chain strategy, which of the following may be an important
product-specific criterion to consider? correct answers -Supplier after-sale support
A major competitive dimension that forms a company's strategic operational competitive position in their
strategic planning is which of the following? correct answers -Cost or price
The total output from a production system in one day is 500 units and the total labor necessary to produce
the 500 units is 350 hours. Using the appropriate productivity measure, which of the following numbers
represents the resulting productivity ratio? correct answers -1.428
Larry's Auto Repair Shop had revenues that averaged $60,000 per week in April and $50,000 per week in
May. During both months, the shop employed six full-time (40 hours/week) workers. In April the firm
also had four part-time workers working 25 hours, but in May there were only two part-time workers and
they only worked 10 hours per week. What is the percentage change in labor productivity from April to
May for Larry's Auto Body Repair? correct answers -8.95%
Which of the following is a multifactor measure of productivity? correct answers
-Output/(Labor+Capital+Energy)
Which of the following forecasting methodologies is considered a casual forecasting techniques? correct
answers -Linear regression
Which of the following forecasting methodologies is considered a time series forecasting technique?
correct answers -Simple moving average
According to your instructor, one of the eight important things to know about demand forecasting is that
correct answers -forecasting would be easy if we didn't have so many products.
