Santa Clara County EMS Orientation
Exam Study Guide Questions and
Answers 100% Pass
What Policy is this?
The purpose of this Policy is to establish standardized criteria for the
timely reporting and submission of EMS system variances to the Santa
Clara County EMS Agency, and to define the reporting criteria for each
level of variance. - ANSWER✔✔-Policy #108
What level variance is this?
Variances are any incident that result in a threat to public
safety, patient, by-stander or responder harm. - ANSWER✔✔-Level A
Level A Variance include but are not limited to the following -
ANSWER✔✔-a) Any deviation from an EMS Agency policy or treatment
protocol
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, with patient harm.
b) Medication or procedural errors with patient harm.
c) Failure or refusal to respond to request for aid, whether from the
public or another system provider.
d) Equipment failure or malfunction with patient harm.
e) Any significant EMS related event that would be reported to
another regulatory agency including, but not limited to, the EMS
Authority, Occupational Safety and Health Administration, and
the Department of Public Health.
f) The following occurrences as defined as a threat to the public
health and safety cited in Health and Safety Code §1798.200(c):
1) Fraud in the procurement of any certificate or license under
this division.
2) Gross negligence.
3) Repeated negligent acts.
Copyright ©EMILLYCHARLOTE 2025 ACADEMIC YEAR, ALL RIGHTS RESERVED. Page 2/10
Exam Study Guide Questions and
Answers 100% Pass
What Policy is this?
The purpose of this Policy is to establish standardized criteria for the
timely reporting and submission of EMS system variances to the Santa
Clara County EMS Agency, and to define the reporting criteria for each
level of variance. - ANSWER✔✔-Policy #108
What level variance is this?
Variances are any incident that result in a threat to public
safety, patient, by-stander or responder harm. - ANSWER✔✔-Level A
Level A Variance include but are not limited to the following -
ANSWER✔✔-a) Any deviation from an EMS Agency policy or treatment
protocol
Copyright ©EMILLYCHARLOTE 2025 ACADEMIC YEAR, ALL RIGHTS RESERVED. Page 1/10
, with patient harm.
b) Medication or procedural errors with patient harm.
c) Failure or refusal to respond to request for aid, whether from the
public or another system provider.
d) Equipment failure or malfunction with patient harm.
e) Any significant EMS related event that would be reported to
another regulatory agency including, but not limited to, the EMS
Authority, Occupational Safety and Health Administration, and
the Department of Public Health.
f) The following occurrences as defined as a threat to the public
health and safety cited in Health and Safety Code §1798.200(c):
1) Fraud in the procurement of any certificate or license under
this division.
2) Gross negligence.
3) Repeated negligent acts.
Copyright ©EMILLYCHARLOTE 2025 ACADEMIC YEAR, ALL RIGHTS RESERVED. Page 2/10
